We have been using Dells Maid for a few years now for our rental property. The company went under…read morenew management a few months ago and since that time their communications and services have been everything I would expect from a cleaning company. We throw last minute rentals in, last minute requests, you name it and they are always able to flex and meet our needs - which is hard to do in the vacation rental business. they also keep an eye on our property and recognize when things are misplaced, damaged, etc so that we can perform appropriate repairs and address issues with renters. Managing a rental business by yourself can be stressful, but I have never ever had to worry about whether my property would be turned over appropriately before the next guests. To people reading prior reviews on thoroughness, I will say that if there are exceptionally grimey things that it would be prudent to perform a deep cleaning first, as a regular cleaning isn't designed from a cost perspective to achieve what you may be looking for. When we requested a quote, we received their recommendation of a deep clean first to appropriately clean the extra grimey stuff (take apart fixtures to clean, etc) and lay a good cleanliness foundation and then perform the cleanings after renters. This was definitely the way to go and now we perform deep cleanings once a year or more frequently if it's recommended. Cleaning large spaces isn't cheap and $450 won't cover a deep cleaning of an entire home no matter where you look. The team is knowledgeable, communicates promptly, and have been reliable in the several years we have used them.

I wish I could give zero stars. I agree with the review post from Vanya S. I wish I read her review…read morebefore booking this company! I came home when I thought the cleaners would be finishing but no the cleaners left without informing me. Incredibly unprofessional and poor communication. No post-clean walk through to point out the incomplete job. The owner offered to have someone come the next day but who has time for that? Who wants to spend the time to point to all the areas that were not cleaned? I paid $425.00 for basically 3 toilets and 1 shower glass door to be cleaned. I could write pages on how many things were concerning and incomplete. How is this business still getting jobs... maybe from clients who are desperate and in a time crunch like I was. Do not spend your money- you are better off cleaning your house yourself.

Jenny is very good at her job. Goes above and beyond and even brought a couple of bathmats to help…read morewhen my brother was settling in. Be flexible on her scheduled times bc she can get behind by doing a thorough job. Jim from Plover, WI

Jenny did a very good job cleaning the house top to bottom including the carpets. Very satisfied…read morewith the work she did and would ask again if needed.

So far, Nate has completed two jobs for me. The first one was to redo the heat tape on my water…read morepipes for winter. He did the job that other services I contacted refused. The second was to replace & insulate the skirting around my trailer. I can't say enough about the excellent work he did! He ran into some challenges with the skirting but worked them out quickly & did such a good job on both projects. His communication throughout was top notch. I always knew when he was expected & he let me know how things were going. He reliably showed up when he said he would. His estimates & cost of service were fair & accurate. I will definitely be using his services again!

I was really looking forward to working with this company. They came out to my property about two…read moreweeks ago, which made me feel confident things were moving forward. I gave them time to follow up, assuming I would hear back, but never did. A few days ago, I reached out myself to check in, and I still have not received any response. It's disappointing, especially after they showed up and created the expectation that there would be communication afterward. Unfortunately, the lack of follow-through and communication has been frustrating.