I have been going to the Institute of Cosmetology, Esthetics & Massage for years for facials,…read morenails and massage and have generally had very positive experiences, which makes this situation especially disappointing. During my last massage appointment in March, the student assigned to me mentioned being exhausted and dealing with a death in the family. I sympathized with her situation, but unfortunately the massage itself involved very little pressure and did not help relieve the tension in my back muscles. When I requested deeper tissue work, she brought out a massage gadget instead of using her hands. I specifically requested a traditional hand massage without gadgets or elbows, but the session still did not feel therapeutic or effective. One concern I have is that the school requires clients to complete feedback forms directly in front of the student, which discourages honest feedback and makes clients uncomfortable expressing concerns openly. After the appointment, I politely informed the front desk that I did not feel I had received much of a massage. I was told someone would contact me. Instead, the only follow-up I received was a call canceling my next appointment, which had been scheduled with a different student. I called back twice afterward and received no response. Today, when I finally spoke with the owner, I was shocked by how condescending and dismissive the conversation became. Instead of listening, she talked over me and lectured me as if I were one of her students, or even worse, a misbehaving child. Rather than listening to a long-time client or offering a simple courtesy massage or any kind of gesture to resolve the issue, she spoke to me in a belittling and reprimanding manner. She even stated that I should be able to afford a $120 massage elsewhere and told me not to return for services. Insult upon insult. Don't ass-u-me a client is "poor" if he or she comes to your school. Without clients, your students could not complete their training. I get regular massages from my massage therapist of 15 years every other week. I came to your school because she is usually overbooked. At no point was I angry or disrespectful. I simply provided honest feedback after years of supporting the business. The experience left me feeling humiliated by a place that is supposed to help people feel relaxed, cared for, and valued. I feel offended and demoralized. There are many schools and businesses that welcome constructive feedback professionally and treat loyal clients with kindness and respect. Unfortunately, this experience did not reflect those values. Notice how the owner was quick to reiterate that this is a school, yes, I know. Raising your voice, talking over me and demeaning me solidified this fact in concrete. You were not professional at all. This school is also regulated. As a German, I return to Europe every summer. It seems a trip to visit a dear friend in Zurich is long overdue. Maybe CIDESCO can clarify this incident.

The training here is so thorough and so consistent that one cannot help having a good experience…read more I've been coming here for years for facials. Even though this is a school and the student estheticians are at different stages of their training, I have always had a satisfying facial.

I went to have a facial and a jelly mask. My Esthetician was Mae Peters. She did an amazing job and…read morelet me know exactly what was going on. She did a spectacular job.

Amaya did an amazing job, silk press, on my hair!! It's beautiful...almost too straight. She has…read morefantastic hands and knows how to properly WASH/SHAMPOO hair and use the right water temperature. I loved everything she did! I will be back before she graduates in March although this silk press WILL probably last that that long. The photos doesn't do it justice. Pam Jenkins

It was a great experience! I just graduated the nail technology classes they offer, I had a…read morewonderful time there and learned so much! The teacher Andrea is very patient and understanding, and will help you with any problems, and the whole staff were amazing!

The best school I have personally attended It's my third…read moreone and I'm so amazed by the staff and the learning experience

If you have time and are open to trying something new at a very reasonable price, I highly…read morerecommend Paul Mitchell Beauty School. They offer a variety of services, including haircuts, hair coloring, styling, and even nail services, all at affordable prices. The students are professional, eager to learn, and work hard to provide a great experience under supervision. Everyone is full of energy, and they are always hosting themed days and dressing up for special occasions, which creates a fun and welcoming atmosphere. They even have food trucks parked outside uncertain days so you can grab a bite while getting your hair done. If you're looking to refresh your look without spending a fortune, give the students at Paul Mitchell a try you may be pleasantly surprised and won't be disappointed.

Pros: Scheduling my appointment was fast, and check-in was quick. The student I was assigned, Don…read moreTerrell was very kind and personable! He did a great job dying my hair and I think he has a great future as a stylist. Cons: I didn't get exactly what I asked for (I wanted shorter hair, and curtain bangs but my hair was still past my shoulders and no bangs ), but that's on me for not speaking up and of course, these are students. However, I do think this weighs a bit more on the instructors who aren't checking in enough in my opinion. Also, I spent more than I expected; I didn't know there was a charge for blow drying, and I would have opted out if I knew I would be charged $25 for this. I was hoping to spend less coming to a school, but still ended up spending over $100 with the service and tip.

I went in to find out rates and was immediately greeted by the manager, Claudia. She was very…read morehelpful and even gave me a tour of the school. The facility was clean, modern, and chic. Will definitely be back.

From the owner: Our unique, multifaceted curriculum gives you the skills you need to become a licensed professional…read morein the beauty industry: a thorough grounding in technique, artistry and business, plus career resources, advice, contacts and support.

Had such a great experience with Jean Tarlton. I got the express 30 min facial and my face was so…read moreclean and soft. Amazing Job! Highly recommend.

Easy process for setting an appointment and convenient time slots. Nyja was my stylist and she was…read morevery professional and thorough. For this appointment I got a wash and dry, flat iron and trim- everything turned out spectacular. I truly appreciate the variety of services offered here.

This was the worst experience we've ever had. From the moment we walked through the door, we should…read morehave recognized the warning signs--especially after reading the many negative reviews online. We even asked about those reviews, and they did a great job of downplaying them. Unfortunately, we later learned those concerns were well-founded. This school is unprofessional on so many levels, from cleanliness to the quality of both in-person and online instruction. Whether a school has one student or one hundred, every student deserves equal treatment and support. The student kit was a joke. We were charged $300 and then weeks later stated it was gonna be over $700 for supplies that clearly did not add up to that value. Much of the kit consisted of inexpensive promotional items and freebies seemingly included to justify the cost. Even worse, my daughter never received all of the training items we paid for. The online hour-tracking system was also completely inadequate. There appeared to be no reliable way for the school to accurately track student attendance beyond logging in and out. The school never provided proof or documentation of my daughter's in-person hours or online hours. Yet, when she was preparing to complete the program, we were suddenly told she did not have enough hours and could not continue unless we paid an additional $750 to complete just 23 hours. They currently have my daughter's hours LOCKED due to none payment which is inaccurate. This was after already paying approximately $5800 for the program, not including the numerous "extra fees" that are conveniently excluded from the advertised tuition amount. Students and parents should also be aware that there have been ongoing concerns regarding the ownership and operation of this school, including allegations of repeatedly opening and closing businesses under different names. Additionally, we've heard multiple reports of students completing the program and then waiting months to receive their certificate of completion, delaying their ability to move forward with state licensing. This beauty school has been a complete nightmare. I would never recommend it to anyone and would not wish this experience on another student or family.

Conveniently located off spring cypress this cosmetology school is the best! They have affordable…read moremonthly installments available and the owner is extremely kind and patient.

This a great school Ms Foster is always helpful and caring. Ciara is a great stylist. This is my…read morethird visit

a true nightmare. was looking forward to going to get a regular manicure after reading the…read morepositive reviews. Not sure who wrote them, but g-d, DON'T GO HERE. Lady barely spoke English ... was under the impression that a hand/arm massage would be included....NOPE. My nails looked better before I went there ... So mad at myself trying to save money. They have no idea what they are doing. If there was a way to get my $8 back on my credit card, I sure would.

Grace is an artist! She made me feel so welcome as a walk-in and I love my nails. Grace had…read moresuggestions when I wasn't sure what I wanted and she is patient when I can't decide on a color!

Audrey and I met through social media. I am Licensed Cosmetologist & Teacher. I have never had nail…read moretraining, I just taught myself so when she told me that she could do a one on one Advanced Acrylic Nail class with me, I went with her. My school district payed her in full in the beginning of July, $700. Once paid, the class dates were set for July 18th and August 1st. We had two dates set because she stated that she didn't want to do all four hours of the training in one day. Well, I needed to change the August 1st date because I mixed up my dates. I spoke to her July 13th and things took a turn. When asked what date did I want to change it to, I told her that I was available anytime during the week. She offered August 15th, but when I told her that I would be back in school but I can come after school, she stated that she works from 8:30 to 5:30 and she's not staying after that. I said no problem. She said "we can't do Sunday's because that's my day off, and I need my rest!" I never even mentioned coming in on a Sunday. Then I asked her, "well, how about the 25th or the 8th?" Then she says, "the 25th won't work because I'm coming back from out of town and on the 8th and teaching a class. I don't know what to do as far as your schedule because you're always traveling." I was like, okay. I told he that I'm out of school, so I'm flexible just let me know what works best for you. She then tells me " yeah, but I still have school. So here's what I'm gonna do, I'm gonna go against my better judgment and I'm gonna allow you to come in on Wednesday, July 20th @ 12pm." I said "okay, no problem." Then Audrey says, "it's not a problem, It really is a problem, but it's not a problem. And I just want to give you a soft warning, my students will be there and if my students need me during your class time, I am going to go tend to them." I said okay. She then asked for my info. You would think that she would already have it since $700 was paid on PayPal with all of my info on there, but I digress. I gave her my first & last name. Then she said "number". I didn't know if she meant my license number or my phone number, as oftentimes, your license number is needed with you take a class. I said "my phone number?" She replied, "YES N!GGA! You know, Jesus is on the main line? Your phone number!" I was flabbergasted. At that point, I wanted the money back and I didn't want to do the class anymore, but I knew deep down that she wouldn't return the money. I held my peace, and I gave her my info and we got off the phone. I received my confirmation texts and emails for both classes, both on July 18th @ 1030am and July 20th @ 12pm and I confirmed them both. July 18, the day of the first class which is scheduled for 1030am. At 10am, Audrey sends me a text asking me if I have acrylic, a model or a practice hand, tips, glue, etc. I responded back, am I supposed to? She texts me back asking me, well, what do you work with when you do nails? I was floored, especially paying $700 for a nail class, it's EXPECTED that those items are provided for you to use and any professional class where you pay that amount of money, those. We didn't discuss me having to bring anything. I get to the school at 1030, and the door is locked and no one is there. I text Audrey telling her that I'm there and she tells me that I'm really and my class isn't until 11:30 . She shows up at 11:04, I get inside and the vibe is off. I feel unwelcome and uncomfortable the whole time. She was very passive aggressive and talked down to me, like I'm stupid. She's in the second day of the class I asked her if she wanted to check my work after I prepped my nails, as instructed, and she proceeded to gaslight me and tell me that I'm too technical, I overthink, I lack self confidence and that's a sign of weakness and I'm getting in my own way, and she's trying to take me to the top but I'm always questioning things I already know, etc. She tore me down and then she hugged me. She's a bully. She's a narcissist and unprofessional. Wasted time & money. RUN AWAY.

San Jac has been a really good college experience for me. The classes are organized, and there are…read moremany resources that help students stay on track I would recommend people.

There counselors are from the bottom of the barrel. One son was required to take 3 extra classes…read morebecause they kept changing the requirements. It was not true. My son was taught to honor adults and these people were suppose to be there to help students. That is WHY YHEY DON'T LET PARENTS TALK WITH SCHOOL STAFF, because adults would catch on to there graft. Another son has just been told half the classes he took, because of another counselor, were not needed, buy wasted his time and money. The school itself is good, but their counselors are bad.