Madrid Airport (MAD) will drive you mad! It's less of an airport and more of an Olympic sport. I…read moredon't think I've walked this much in an airport in my life. You don't go to your gate here, you migrate. The herding cattle comparison feels generous. And the S gates! Those aren't gates. That's another country. Possibly another time zone. You'll clear security, think you're close, and then walk for what feels like a TED Talk's worth of time. Trains, corridors, more trains, more corridors. This place can absolutely accommodate mass movement of humans in every emotional stage of travel: aloofness, confusion, rage, and finally acceptance.

Hot mess! Very unorganized to return to the states in Feb absolutely a mess!…read more We arrived early for our travels and it didn't matter. There was no flow, no organization. Staff was unhelpful and rude. I was astonished at the way the airport security was run and disappointed.

The entrance into the departure lobby took longer than expected because all of the doors except one…read morewere closed. To enter the building they were checking boarding passes which caused many people to wait outside in the cold. Since there was no formal line, a few people were able to cut in which made the wait feel a bit unorganized. Airport security is a little more strict compared to the US. You have to take your laptop out of your bag, place all liquids in a separate bag and remove your shoes if they are thick such as boots. Once through security, the experience improves significantly. The terminals are very clean, including the restrooms. The seating areas are spacious and there are plenty of restaurants, duty free shops, vending machines and money exchange counters throughout the airport. It is easy to find what you need and the overall layout feels open and well maintained. Overall, it is a nice airport and a comfortable place to wait for your flight once you get past the initial entry process.

Convenient airport with free wifi, lots of food places and access to the metro from within. However…read moreit is HUGE. Prepare to walk and come with enough time to make your flight. [Note for entering the aiport: from any side, metro or driving, youcwill need to show a boarding pass. I came from the metro on a Wedsnesday at 10am and the entry line was only about 20 people and the attendant allowed one person to come in with me. The outside line if you drive seems a lot more confusing and long] If arriving from T4, the metro is just a skip away. For T1-3 its a good 15 min walk to check in and another 5min to TSA if you walk at a good upbeat pace. [FYI on Dec 2025 you still have to take out liquids with the 3 oz rule, and remove your shoes.] Once you're through security, there are lots of places to eat and shop but be mindful of which gate you're departing from. My gate was A9 and after security it was an additional 15ish minutes. There were no proper signs once you got to A8 indicating where A9 was until i walked towards the restaurants and notice a flight of stairs going down with a sign reading A9-16. Once you're downstairs, there are no restaurants or shops and it gets chillier. You will have to take a bus to board so make sure youre not counting on sprinting through the gate at the last minute. There are also very limited seats. I was there 2 hours prior to boarding and got a seat, but an hour after there were no seats left. Wifi is free but limited plugs. I only took off 2 stars because the employees are neither friendly nor knowledgeable so beware of their directions. Whatever you do, do not come off strong or you will get NOWEHERE. I saw a couple get slightly frustrated and that only got them in a bigger problem. I also took out stars for lack of visible signage.

I last flew on anything related to Iberia a year ago when I flew Vueling and it was a nice flight…read more It was MRS to BCN. So, when looking for flights from home to FCO recently and coming across a multi-leg American Airlines flight that used Iberia for the last leg, I was happy to select Iberia. Boarding was easy, but I'm OneWorld Emerald, so I was able to board in Group 0, so pretty much immediately. Once on board, the staff was very friendly and helpful. The main FA came to acknowledge my status and offered me extra assistance as well. The flight was nice and smooth and quicker than on time, getting from MAD to FCO 30 minutes early. I'd definitely fly Iberia again.

The best part of ending up here was that we had so many restaurants around to help pass by the…read moretime. The service of the people working in Iberia puente aéreo was great and easy to everyone to understand, thanks to the bilingual communication and TVs with the info there too.

Busy and pretty hectic airport. Quite crowded and difficult to navigate. The customer service was…read moreabrupt and unhelpful.

The most confusing and disjointed airport I have ever been in. Terminals A and B are together, but…read moreC,D and E are not accessible You have to exit how you came in and that is through customs! Ridiculous... But what is worst is that you can not find anyone to help you. There is no info or help desk, no police or security. The only employees are working at the food stores and boutiques. I almost cried trying to figure it out. The logistics suck...

I have to say the lost and found office treated me really well and gave me all the information…read moreclearly. My problem was that I was already back in the United States and couldn't pick it up in person, and they themselves recommended GoEnvio to handle the shipment. I'm leaving the link here in case it helps someone: https://goenvio.es/objetos-perdidos-aeropuerto-madrid/

My mother and I traveled to Madrid a few months ago and used this airport…read more It is a nice and clean airport. Our issue was finding the correct train to get to the airport from our Airbnb, which was a cluster but that doesn't have anything to do with the airport. The airport itself is pretty busy but we got through customs and got to our gate in a surprisingly decent time. Sadly the Starbucks in the area we waited in was closed but oh well. All in all, all of the employees we encountered were really nice and we had a good experience at this airport.

Solid Priority Pass Lounge in Madrid T4S. A real solid offering. Nothing extravagant, but it has…read morethe basics. The only gap is that they don't have any desks. But they do have two free conference rooms that can be used. Food offerings were also basic, but better than many basic lounges

This is a spacious lounge offering many variety of food and drinks. Simple sandwiches, fruit cup…read moreand yogurt are stocked up plentiful and then some hot dishes like pasta, tortilla and lasagna and simple salad. Not wow dishes but all were somewhat tasty. Wines of course and all different types of beverages. Then there is Nespresso machine for coffee (no cappuccino). Overall, I enjoyed my stay as it was quite, spacious and relaxing.

The parking is limited due to the huge airport, but is separated and can be easily moved from one…read moreterminal to the next. Price is an average of 10€ dependjng on how long you stay. The parking gets very confusing the first time around because of the many turns, but can the signs make fairly easy even with the lack of spanish.

From the owner: Traslado al Aeropuerto 30 €.. Aproximadoread more