I recently visited this restaurant and, unfortunately, it was one of the most disappointing dining experiences I've had in a long time. As someone who enjoys cuisine from the Georgian region, I was really looking forward to the meal, but the overall experience fell significantly short of expectations.
To start, the service was notably poor. The hostess was unfriendly from the outset, setting an uncomfortable tone. After we ordered appetizers, wine, and main dishes, the appetizers and wine arrived relatively quickly, but the food was cold, under-seasoned, and served with stale, flavorless bread that seemed several days old. Despite these issues, we decided to wait for the main course, hoping it would improve.
However, after waiting an additional 40 minutes with no sign of our entrees or any check-ins from our waitress, I approached her at the bar to inquire about our food. Her response was disheartening--she asked what we had ordered, as if she hadn't remembered, and then admitted she "probably made a mistake." There was no apology, only a dismissive, "Do you still want it? It will take 15 more minutes, maybe longer." She offered no options besides either waiting or settling the check.
Mistakes are understandable, but the lack of professionalism, courtesy, and basic hospitality was astonishing. This experience left much to be desired, and I cannot recommend this restaurant based on this visit. read more