I wanted to give this company an opportunity to address my concerns before posting this review, but after two days I have not received a response.
I hired TreeMD to work on my pecan tree. Before I agreed to the job, I asked if the $1,300 price could be lowered. I was told it could not because the support cables alone cost around $500, which led me to believe the cables were part of the work. After the job was completed, I was told the cables were not included because they weren't listed in the written quote.
Due to a delay, the damaged limb later fell onto my power line, and I was charged an additional $500 to remove it, bringing my total to $1,800.
During the work, my fence, three flower pots, a decorative butterfly, and a pedestal were damaged. No one informed me about any of the damage. I discovered it myself after the crew left.
I understand that tree work is difficult and accidents can happen. My disappointment is with the communication, the lack of accountability for the property damage, and the way my concerns were handled. Based on my experience, I will not use this company again. read more