Doc Buller is the best! The staff is always friendly and helpful. They offer options to help make…read moremeds, etc. more affordable. They treated my dog with care and kindness. I have gone here for years and never had a bad experience. Definitely recommend!

I have never been so disgusted with a service before in my entire life…read more My husband and I visited the facility on January 6th and had an appointment for 4:40. We showed up at our appointment and it was the worst experience of my entire life. The staff in general was okay. I do not blame the receptionist and I thought the first tech was polite. After that, everything went downhill. We contacted Bethalto Animal Clinic simply to get our yearly exam and get my Dog's vaccines up to date, was we recently moved from Jacksonville, Florida to the Bethalto area. First off, the services were anything but affordable. It was over $200 for a simple exam and 2 vaccines, one of which was an oral vaccine. When I had originally scheduled the appointment, I ensured to ask if I would be allowed to be with my dog during the exam and throughout the process, as he doesn't know people at Bethalto Animal Clinic yet and neither do I. I was told yes and that the only things I would not be present for, was blood draws and if he ever needed x-rays. When we went to the back room with our dog, the tech was kind and was asking us of our concerns. Not once did she try to get to know Wilbur (our dog) and not once did she try to get him comfortable. We brought his treats with us to help him adjust a little easier and they were not used. Once she was done talking to us, she informed us that she would need to do a blood draw for one of the annual tests and we said okay. She took him back. When I tell you my dog screamed, I mean he absolutely screamed. Not once have we EVER heard him scream like that. We have been to multiple vets, and never has he been nervous or scared like he was there. They come back 20 minutes later only to tell us that everything was done. The Vet brought him in (who I have never met) and did not tell us how the exam was, discuss any issues we had, address a single concern, absolutely nothing. We paid over $200 to listen to my dog scream and I cannot tell you how disgusted I am, not only with myself for bringing him there, but for this clinic to treat my dog the way they did. We weren't even introduced to the Vet or anything. I felt talked down to when trying to discuss a potential food allergy (diagnosed by my precious 5 star vet) and it was the saddest experience of my life. I cannot describe to you the feelings I have. I will not bring a single living being to this facility ever again, and I will continue to inform everyone in my circle about the horrific treatment of my dog. This facility should be disgusted with themselves. My dog is a member of my family. For you to treat him like a number is unacceptable.

This place rules! I have never seen so many happy, cheerful and good lookin cats in one place. Glad…read moreto have a shelter option this great in the area. The staff was wonderful!

What does the 5 A's stand for? I'll translate for you, it means, Alton Area Animal Aid Association…read more They are a non-profit, no kill shelter that has been serving the Alton community for 65+ years. 5 A's is worthy of their 5 Star rating. They are a great small town, county shelter that takes good care of homeless dogs and cats. Recently they got some publicity for one of their residents who had been living in the shelter for 11 years. Wiggles had a tumor that was unoperateable, but 5 A's kept her and loved her. Finally after appearing on a local news channel, she found her forever home for her senior years. Being new to the Alton community, I stopped by to see what I could do or donate to help them with their cause and was impressed with the cleanliness of the shelter. I was also impressed with the friendliness and love I saw the staff and volunteers showing the resident animals. My house currently is full of four paws, but I now know what they need and will be donating regularly. When: January 2021 Why: Donations

Did not diagnose properly nor took the correct steps to provide the best care. Will never be taking…read moreanimal there

We bring our Great Dane pupper here and are always satisfied with the service, plus they are being…read moresafe during this pandemic still, enforcing masks and having you stay in your car unless absolutely necessary. Moose is happy with Dr Pope :)

I had just lost my precious Lily. My beloved Chihuahua from congestive heart failure. I saw a…read morelittle dog on their site and I only can handle a small dog. I put in an application for this little brown chihuahua that was found In rural southern Tennessee and eventually made his way to partners for pets. They approved my application in 30 minutes and I left immediately to go meet him. He still had a heart worm test that hadn't been done so he couldn't be adopted yet. They let me foster him until he passed his heart worm test and before we even brought him back for the heart worm test we knew that Jackson had found his forever home. My Lily was 13. My little chihuahua Betsy that I had before Lily was 14 when I lost her. Jackson is only 1 1/2 so I hope to have him for many years to come. They are so special at partners for pets. It's heartwarming to see such selfless people in the world. I recommend them to anyone needing or wanting to adopt a fur baby. He's not a pure bred chihuahua but he's mine and that's all that matters. If u don't have time I. Your life to take In a fur baby then consider volunteering occasionally or donating to them. They truly need all the support the community can give them!!! His name was wombat when we got him but only had the name for a day so we changed it and Jackson fits him perfectly! Thank you Partners for Pets for helping me with the heartbreak of losing my precious Lily !

we just adopted our sweet girl, juniper, from partners for pets! the entire process was seamless…read moreand easy to navigate. you can tell they deeply care about the animals they're holding on to until they find their furever homes!

I love this family owned and operated store. Evelyn, the owner, is the sweetest lady ever. The…read morestore may be small but it's packed with all of your pet needs and then some extras. They offer healthy brand name dry dog foods, variety of harness/leash options, Kongs and other toys and treats. They even work with a local home based baker to offer fresh cookie treats for your dog. And they are reasonable priced. They also carry other pet goods, bird seeds, and large selection of yard flags - for every season, holiday or special interest. I like that they offer specials too - advent calendar for the dog $10 and mystery bags. To keep their costs down, they don't accept credit cards so be sure to bring cash.

A small, but friendly General Store in Collinsville, IL. A place to buy some bird seed or pet…read morefood. The people working were very nice and helpful. It's located not far from downtown on the East side. It has a nice big parking lot. They have a small selection of dog toys too. It looked a bit rough and ready. It could use some cleaning up a bit, but a nice place to grab some bird seed!

A bit pricey for certain services (dentals, namely) but the doctors are kind, compassionate, and…read morecompetent. They always take their time and are very hands-on with the patients. The techs and support team are also very lovely and helpful. Queer-friendly.

since we moved from Florida this was the best decision for my Kaycee to be treated; Six years later…read more... Always had a great experience; they are honest and friendly! I do recommend them

Staff are very knowledgeable. Staff are very helpful. Always…read morehave a good experience there.

I bought my dog in to the office from East Alton, MO for…read moreear infection and running eyes. I used to live in STL and used this office many times. Last visit my dog was treated and the bill was $156 which seemed reasonable with one exception the dog didn't get well. I called and told them the dogs eyes were still running could you write a script for more eye drops. I was told to bring the dog back in because maybe the diagnosis wasn't completely right. Asked if the office call would be free. She was shocked. She said they started with the least medicine to see if it worked. I didn't take my dog over there to be a science project I took him there to get him well, they failed but I'm supposed pay them more money. Have found a new vet that's understands the concept of getting the dog well 1st time out.

So I hear great things about the day care, but what about the grooming?…read moreIs the grooming a reasonable price? I dropped my dog off today. It took them 2 hrs and 30min to bath my dog. I was getting really nervous cause it usually doesn't take them that long. Finally they called me to pick him up. When I got there It took them 20min to bring my dog out from the back. when they brought out my dog. they cut him and said it was a itty bitty scratch. when I got home and looked at it. It was this big GASH!!! very DISAPPOINTED!! My dog is only 2Ibs and 11 months old. I WILL NOT BE COMING HERE AGAIN!!! They still made me pay for the big gash that they did to my dog. I'm honestly so frustrated that this happened!!!

Would I start my dog-boarding experience here? Probably…read more Knowing what I know now, would I stick with it? Absolutely not. And that's an honest shame. I have sincerely loved shopping at and getting Hank groomed at Whisker Bones' home store for the last year. The staff is incredible, the treats are fantastic, and Hank's grooming has been so perfect! I really hoped the boarding facility would live up to the parent company reputation, but I was sadly so mistaken. We took our dog (a golden retriever puppy who lives up to every stereotype of such) to the mandatory screening/interview session to see if he could be permitted to attend daycare or boarding- standard practice, good idea, I totally agree with the concept. However, the assessor (I don't know his name, but he's a young man with a nose ring) brought in two very aggressive dogs who upset mine. My husband had to pull the "host dog" off of ours on two separate occasions because it got way to aggressive and dangerous. The host dog growled and barked, bore his teeth, and actually jumped all over our dog- twice! The assessor also said the host dog had earned the nick name of "the controller" since he apparently didn't like other dogs and felt the need to control them. Then, the assessor "evaluated" our dog on a scale of green light (passable), yellow light (cautionary, should not board), and red light (no day care, no boarding, beware), and considered our dog "yellow light" due to his "aggressive behavior." When in reality, the host dogs were so aggressive that hey had earned nick names for themselves as such, and my husband had to physically pull the host dog off of ours. It was truly such a heart breaking experience. I cried on the way home because I was so upset about the treatment of our dog. I'm sincerely disappointed, and I hate to give negative feedback, but I feel like it's very important that I share this experience. Club WB might be too new to see their weaknesses, but I would start with the assessor and the dogs he chooses to mingle with incoming pups to get a real pulse for it all. Today's experience was an actual true shame.