I have been coming here since they opened and loved Dr Brown and the cute environment. However, my…read morelatest experience shocked me and left me very hurt. My last visit was for a cleaning for all four of my children which I made 6 months ago/last year. Before the visit, they confirmed my appointment vis text and that I would be doing self-pay because my insurance had expired, and due to our financial circumstances, we do not have dental insurance this year. WHEN I ARRIVED, I was told the cost of the visit. I was already there and known there would be a cancellation fee at that point, so I felt like it was too last to cancel or change my mind. I was already emotional that morning from other personal struggles, unknown to the staff, and throughout the visit I was holding back tears with the overwhelming financial burden. This unexpected cost just tipped my emotions and I spent the rest of the visit trying not to cry. While each staff member was doing their job and asking me their routine questions, I was short in my responses as I mentally was trying to figure out the best way to pay and texting my husband about what to do at the same time. I left the appointment embarrassed and hurt. A few days later, I called to set up my kids necessary cavity appointment & hopes to ask for financial aid. On the phone the lady told me that I was not allowed back because I had "offended" the employees and made them "uncomfortable" -- I was SHOCKED. I was the one that was embarrassed and felt like none of the front office ladies even gave me an ounce of sympathy or concern but instead just watched me cry. After the call, I even reached out to the Dentist and carefully explained my side. I had no intention of offending anyone at the office and hoped that as a valued, consistent client, he would be more understanding. I had never had a problem with any of the employees there ever. Even though he responded kindly, I am still not allowed back. I am extremely hurt. Why should I be judged by my worse day, rather than given the benefit of the doubt for all my years of loyalty and kindness. My review is not meant to destroy this good business. I simply hope the next person the staff struggles with is handled more carefully - with a little more empathy and little less judgement.

This is my daughters second cleaning since moving to Utah. I didn't get to attend to her first, so…read morethis was my first experience with Dr. Kevin Brown and his staff. Everyone is friendly and welcoming and Dr. Kevin is very informative. I also really liked how he thanks his staff repeatedly as well as the patients in his care, and the parents for bringing them in an allowing him to treat the patients. Based on my first experience today, I was impressed that he spent quality time with each patient and their parent, he was able to fit us in for sealants rather than make us schedule another appointment. The only issue I had was that the checkout lady gave me a significantly higher price for the sealants than Dr. Kevin mentioned. He specifically mentioned that our insurance covers them, she tried charging me $95. I came home to find my treatment plan and it's only $8. She charged me for fluoride which I think is covered also. But I accepted that even tho I think I was still overcharged for services my insurance covers. We'll see what our EOB says. Office was clean, and I watched them clean after every patient. Definitely happy we chose Alpine Kids for our pediatric dentist.

We visited Peak today with our 3-year-old son. Our son had chipped a tooth last Augst, and we went…read moreto a pediatric detest in Eagle Mountain Utah. The options that we got from the EM dentist were not the best and or many at that. Today, Austin Williams at Peak was amazing and he and his staff are top notch! The options for my son were multiple and explained in depth. The experience was awesome! Austin is very talented and has that X factor with kids. My son settled right in, and they were able to get the work done. My son was most upset about leaving the office after the work was finished! That is no joke or exaggeration! Seriously, could not have gone better! Also, it was affordable in the pricing, and the insurance was accepted and processed quickly. WE will be going back as long as we are able to! Solid work Peak!

Love the staff at Peak Pediatric dentistry! Dr Williams is so attentive and great w kids!!read more

I've been going here since I was young. Dr. Clark always does a great job and the dental assistants…read moreare always so friendly and approachable.

Mont Blanc has been great. Super efficient every time we come in. Very friendly and knowledgeable…read morestaff. What's great is they're one of the most technologically advanced family dentist offices I've seen. From text reminders to kids movies while you wait--they make it easy especially when you come in with small kids. Would highly recommend them.

We had my sons lip and tongue tie procedure done by Dr Richter and he is an exceptional dentist…read more They provided free lactation support post treatment and all the staff was beyond kind and accommodating. There's not a better clinic in my opinion to trust your infant with. Highly recommended.

Had a great experience after a really bad one elsewhere. My 2 year old had a broken tooth that…read moreneeded fixing but he has an extreme aversion to anyone going near his mouth so he needed to be sedated. He also had a significant upper lip tie that we decided to have revised since he was already going under anesthesia. We got there early (they take them based on age since they are fasting) and the nurse anesthetist met with us and answered all our questions. Then they brought out a goodie box so he could pick out a prize while they sneakily gave him a shot to zonk him out. I read books to him while he fell asleep, then he went back. Procedure was quick and they took great care of him. Dr. Burt was the one who did the revision and fixed his tooth and he was so kind. He even sent me a text later that night to check on the kiddo. My son had no discomfort at all from the laser revision. After the anesthesia wore off he acted like nothing happened and went about his day and was eating and drinking normally with no issue. It's been a couple of weeks now and healed up nicely.

My kids have autism and they are so patient with me and my kids they are awesome. They go the extra…read moremile when it comes to taking care of their mouths and their hyper sensitivity

We love Lehi Pediatric Dentistry, and particularly Dr JD! I don't know who Brandi B is, but maybe…read moreshe was just having a bad day. We've taken all 4 of our kids here since they were little. The entire staff are always lovely, and Dr JD is very knowledgeable, caring, and easygoing. My kids adore him. He always goes with the most conservative, least invasive plan, and always advises, then lets us decide how we want to proceed. I HIGHLY recommend this practice!

Seems like there are issues all around this entire company but the lindon office especially is…read morehorrible. Traci maye is the office manager and I have a voicemail from her calling me dumb as well as phone call where she is being extremely unprofessional. Avoid Burg Family dental at all costs. Truly cannot fathom how this company treats its patients. Money hungry group for sure.

Love love love them! They are so sweet and gentle with the kids. They give kids these cute capes on…read moretheir first visit. They explain everything well. Dr Sorenson is amazing and we've had Hailey as the hygienist both times we went and she's been absolutely wonderful as well. The kids are able to earn tokens during their appointments and it makes it so fun for them. Would recommend anyone with kids to come here!

Very poor experience with my daughters dental exam and cleaning. The woman who did the cleaning…read moretalked to me the entire time about her personal life and her marriage issues and didn't pay much attention to my 3 year old daughter. We waited over an hour before the actual dentist came. Overall it was a very uncomfortable experience.

my experience was horrible they over charged for metal crowns my grandaughter had an infection that…read morewas not treated with antibiotics a few days before the procedure they said they would not accept any payments within 30 days ,humiliated and crying while her 2 children were lathargic after recovery they didn't care to continue to assist with their post surgery. I asked them should they go back to recovery ? While they lectured her and told her she could not leave without paying every dollar paid in full! I paid 2000 on the spot, the manager was rude and told her she wasn't supposed agree for treatment, unless paid in full an additional 4000 before leaving very unprofessional and rude around everyone. My poor decision don't be deceived when they say. "we work with you " don't go there They didn't even apologize for the misinformation from the other clinic.

I took my little one here for a lip tie consult and frenectomy today and everything about the…read moreexperience went well. I was referred to them by my midwife. The office staff were all so kind and helpful and Dr. Ben was wonderful. I was a little nervous about the procedure, especially since the wails from my baby from gas pain alone are enough to make me cry. But I was so comfortable with the quality of care and trusted they would handle my little bundle of joy carefully, doing what's best for her. The procedure was over quickly. I received plenty of details before and after treatment, including post op wound care and a lactation consultant recommendation. As long as we do the daily massages as directed I think it will heal beautifully! I also appreciated how they have a room for mamas to nurse their babies following treatment for comfort. 10/10 would recommend!

They lack communication about the fees. I would have paid the bill on time but it came a year later.read more

Me and my girlfriend have been going here for a few years now and they have done nothing but take…read morecare of us! I highly recommend going here!

Okay, I'm telling you now do not go to this place. I worked with Dr Larsen and my first visit was…read morethe worst experience. It was his attitude which felt very rude and transactional. My wife and children were scheduled to meet with them after my appointment and she came back and told me she felt the same vibe. The gal who was working with our children was not very good with the 3 kids who were very nervous and one was fussy and she felt like there was no patience. She overheard the same Dr Larsen speaking to an older man who was discussing his limited finances to afford work and she told me that he was pretty rude and also "transactional." Being very quick to dismiss the man. I didn't even tell her my experience but after that I called into the office and told them that we would not be going back and to cancel our follow ups. I don't know if private equity has gotten a hold of this dentistry which I don't mind but the client treatment is horrendous! One good thing that my wife mentioned is that Dr Richards was very welcoming and good to work with. She didn't work with Dr Larsen directly but overheard the convo. I'm usually never this direct about an experience but everyone at Elevate needs to know this kind of treatment is unacceptable.