These guys made an emergency dental appointment with me for 8:00 am. I woke up early and drove over…read moreto their office only for them to turn me away because they couldn't find my appointment. I showed them where THEY had called ME and made the appointment on my phone, but they still refused to see me, so now I get to enjoy an entire weekend of having an exposed nerve because Young Family Dental has no idea how to run an office. UPDATE: Young Family Dental called me back 30 minutes later and apologized for losing my appointment. They did squeeze me in and got the issue fixed. The dentist who did the work was great. It would have been nice if they could have figured out their mistake before I had to make two trips, but I'm glad to have the issue resolved.

I'm loving my new teeth. Due to some previous dental work at a different dental office my teeth…read morestarted to break which put me in need of two crowns on my bottom half. I'm so grateful I wanted into Young Dental. The process was easy, practically painless and my new teeth are the perfect match. Very happy about my experience!

Who can say they have a Fantastic experience going to the dentist? I now can…read more From Britney at the front desk to Kenra who was amazing at cleaning my teeth and very informative with everything she was doing. Loved every moment of it. Dr. Townsend filled a chip in my tooth in record time. I'm just mad I did not come in sooner! Thanks for the amazing Dentist experience!

Went in for a chipped tooth. They took X-rays and I was expecting a quick filling. I was…read moreextremely wrong. The dentist came in and said "I would need a $1200 crown"!! I called their bluff and went to another office down the road. Walked out of the new dentist with a $40 filling!! If I wanted 'high pressure' sales tactics- I would go buy a used car!!! I do not recommend this office at all.!!! I have had the same experience the prior 2 times in their office! NO THANK YOU!!

I had a cleaning done and they were very gentle and me teeth feel AMAZING. I need to get some…read moreadditional stuff taken care of before I went on a trip and they were able to schedule me in to accommodate me, which I am VERY grateful for! Thanks so much! Callie

WORST DENTIST EVER. My daughter and I had fillings done there, and every single one fell out within…read more6 months- requiring more visits and shots. Recently my crown fell out after only 2 years, and they won't fix it. They spent a lot of money on gadgets, but don't seem to invest enough in customer service.

I got a cleaning done by Jess who was incredible! It's been 2 years since I've had one so I was…read moreanticipating it being rough like past experiences elsewhere and it ended up being my best experience! She was so gentle, informative and did a great job. Now I won't be dreading my next visit!:)

Dr. Feringa and her assistant Ellie are the most skilled and gentle dental team I have ever…read moreexperienced. This is the third crown I've had as an adult, and they were by far the best.

Cougar Dental came through when I was in a tight spot. When flying home from a business trip, I…read morecaused my crown to break loose from my tooth. I was going to get home in the evening and had to fly out the morning. The tooth was sensitive and we called to see if they could look at it that night. After making some calls to decide which dentist and which assistant would stay to help, they scheduled me for 6:30 in the evening, right when I would get off of the commuter train from the airport. They anticipated that they would have to do some work and make a whole new crown (2.5 hour procedure), but they were willing to do it for me. When I arrived, they welcomed me in with smiles and it turned out in the end that it we were able to use my previous crown and it took less than an hour! I was off the next morning to Boston for my conference. No pain and a full set of teeth. Thank you, thank you, Cougar Dental!!!

THANK YOU!!! THANK YOU!!! THANK YOU!! My daughter is in college there...and I live in another…read morestate. She called me at midnight on a Friday with severe gum pain. As a mom, I felt helpless. The staff and Dr. Matthews helped so much!!! They saw her the very next day on Saturday, as an emergency (she had never been there before). She was given an appointment within the hour of calling, seen on time, diagnosis and treatment thoroughly explained.....AND affordable. Thank you again, Dr Matthews and Staff at Cougar Dental!!!!!!! I wish I could give more stars!!!!!!!

It's alway great to see everyone at and how nice and helpful they are to me. Thank you for always…read moremaking my experience a positive one and to Jeannette. Draper

Summary For future customers: Don't judge a book by its cover, it's a real dentist office. When you…read moremake your appointment make sure your give all insurance information including the info on the back of the card like PO Box address and phone number ( give this even if they tell you they don't need it). Both dentist I met were very professional so you can't go wrong. Summary for the business: correct the work flow when it comes to Verifying insurance. Even if you outsource, train front desk to take ALL insurance information like PObox address and phone number. When doing reminder calls have front desk make sure all is well with the insurance. Please give more training to front desk if there is issues regarding anything "day of appointment" have management/ owner know of the possible problem and be stand to help correct the issues, otherwise will lose potential business. Also increase shared screen plan for Netflix or switch to different streaming services like Disney+ or peacock so all your tv work at the same time. I gave this place a chance regardless of how the building appears outside looks. Inside looks much more like a dentist office. I made my appointment about 2 month in advance I remember specifically asking the gal that took my information if she would like my insurance card PO Box address so they can located the correct information to bill. I remember asking twice and her responding back no we just need name of insurance and Id# okay I went along with it. The week before my appointment (which is today 10/12/23) I get calls and text message each reminding me and asking if I'll still keep the appointment. I responded yes since I had to request time off from work for this appointment. THE DAY of my appointment another gal calls me up telling me unfortunately they couldn't find my insurance and they would have to bill me as cash pay.... Why this wasn't this told me before hand or when I got these reminder calls I don't know. I would have been happy enough to give in more details of my insurance but due to office work flow/ structure of having only one person knowing how to check insurance benefits not being there this would not have helped. Now I would have waste my PTO and would have probably had to wait another month or two to be seen for a simple cleaning. But this was correct by the business owner and dentist Dr. Orvin. He had personally called me back during the busy client day and call and checked my insurance himself during his lunch break. Dr. Orvin was the only reason I decide to give this place another chance and would be scheduling a follow up appointment.

Dr Larsen and his staff were amazing…read more I found them on Yelp since I was looking for a new Dentist. Suddenly one of my teeth became sensitive so I called and they got me in the next day. Normally when my teeth feel like this it involves a root canal and a crown and about $4,000. I was dreading that possibility. Dr Larsen knew what to do. Part of an old crown had broken away leaving my nerve exposed. He filled in the missing part with a white filling material. He was like a Master Painter as he worked to make it blend in. Tonight I'm back to chewing ice and drinking cold drinks. My Cost with insurance was a 10th of what I was expecting. What I know is Dr Larsen is a kind and experienced Dentist. He has seen it all. He was just what I needed so now I have a new Dentist I can trust again. You have no idea what a relief this is to me. Trust me when I tell you there are many Dentists in Salt Lake but not that many good ones. If you need a good Dentist go see them. Their office and staff are beautiful too.

Dental Care at Fort Union Family Dental is FUN! I'm not a big dentist fan and haven't been for…read moreyears~ When I had my first appointment at Fort Union Family Dental, it was so fun! They have up-to-date equipment that I had NEVER seen before. EVERYONE in the office was truly wonderful and happy to see me! They didn't even know me, but by the time I left I felt happy and knew this would be my forever dental. From the front office to the dentist chair, I was content and happy that I had chosen them to be my personal teeth happiness~ Thank you for being so kind and welcoming~ See you soon- Susan Bailess

I would NEVER Go to this Unethical, unskilled, dentist. I paid out of my pocket In full for my…read moreprocedure. My dental insurance paid for this same procedure. I asked for a refund for the overpayment. I was denied any of the overpayment the Dr. received, until I had to get my insurance company involved, insisting to the dentist to refund the overpayment. It took several months to resolve this. Secondly, the dentist advocated and pushed very strongly to pull and remove ALL of my upper teeth. Doing this is the Worst and irreversible dental procedure I have ever done. I should have gotten crowns which I wanted and NEVER SHOULD HAVE LISTENED TO HIM. My mouth and bite has NEVER been the same. This is the WORST invasive radical procedure that was ever suggested and advocated by any dentist. PATIENT BEWARE!!!! I am one unhappy patient who would NEVER GO TO HIM AGAIN!

Not the best dentist office. I was looking for a quote and asked them to check if I was in net work…read morewith my insurance and after my x rays I was over charged and was told to come back but realized I was not in network. They just want our money they don't care about educating their patients in regards to insurance and pricing.

The staff were polite and the office itself seemed clean, but my experience had some issues. The…read morecleaning itself was fairly uncomfortable and I repeatedly got water sprayed up my nose while lying flat, which made the appointment stressful. I was also asked multiple times for a driver's license and about where I parked, even after I explained that I can't drive and provided my passport as ID. It would be more inclusive to ask for "a form of ID" instead of assuming patients have a driver's license or drove to the appointment. As someone who is autistic and cannot drive, that felt extremely dismissive--especially after I had already explained it. The staff were otherwise kind, but I hope the office can improve these aspects for future patients.

AMAZING GROUP. I am no longer terrified of the dentist because of these guys they take such good…read morecare of you and it's all about communication. Thank you so

Dr Smith is one of the most caring and competent dentists I've ever had. They are also very…read moreaccommodating in the even of a dental emergency. That you Doctor Smith and your whole staff.

I felt vey comfortable in this dental office, best of the all of the dentist offices, I was so glad…read moreto watch Netflix for completely free. i felt very good after my first clean up now my teeth look all nice and clean