They did an excellent job removing a huge tree in my backyard. After cutting it down, they ground…read morethe stump and leveled the area so well that it looks like the tree was never there. This is my second time using their service, and both experiences have been outstanding. I did a lot of research beforehand to compare pricing, and this company truly offers the best value for the quality of work provided. I highly recommend them 100%!

Had to get a large tree removed due to storm damage that was in a tight spot near patio and house…read more Amada did a FANTASTIC job! Super professional and a great crew all the way around. Great work on the removal and cleanup after. Happy to recommend them to anyone in need of tree services!

Bob showed up quickly after tree fell on the house, within 2 hours. started working the very next…read moreday, the work was done carefully with a lot of thought and planning...I was very relieved to have him working so soon as the entire tree was resting over the house. He and Michael worked steadily over 3 days to remove the tree limbs first and then the trunk. Finished the job and cleaned up after themselves, would use him again (though hopefully not in an emergency situation ). Highly highly recommend.

We have 4 - 100+ year old oaks in our front yard. Piedmont came in over the course of two days and…read morecleared out dead limbs, trimmed overhanging branches and pared the trees to start new growth. They were on time, communicative and finished the job on time. They cleaned up after the work so if you didn't know the work had been done you couldn't tell from the limbs, etc. in the yard. These folks are pros and you can tell they know their stuff.

They were amazing from start to finish! On time? Communication was excellent! I even had a couple…read moreof other small trees I wanted to get done. We came up with a deal and it was completed. Cleanup was great! We will definitely be calling them again for the big huge tree in the front! You will not be disappointed!

Project not completed, charged more than the contract was written for, didn't clean up, debris…read morewas left on property. Ran over my lawn and brick planters damaged. So I have to hire somebody else to finish cutting 3 more limbs from trees. Hire somebody to do cleanup and fix lawn and planters. Reached out to the companies owner to try and get some sort of reply. Nothing. Crickets! Beware of this company. When they write up a contract then charge you more than the contract was written for. Very bad!!!

A storm came through in February' '20 and took out a huge maple tree in our yard. None of the big…read morecompanies would return our calls. Brian came out, removed the debris, cut the tree, ground out the stump, and cut logs to lengths I could split for firewood.

Absolutely, positively, DO NOT HIRE. Brian came out, did the…read moremeasurements, gave me a quote that I agreed on and told me they would get started on Friday, Saturday at the latest. I didn't hear or see anything from him the entire week and on the following Friday I had decided that if he wasn't there on Saturday morning I was going to go with someone else. Unfortunately, they showed up on Friday around 4:00 in the afternoon and started working on the bamboo. Bamboo removal is a tough job, requiring a lot of cutting and hauling before you can even feed it into the chipper but it seemed like they were making quick progress. I have/had a pretty nice yard and the grass was coming in well with the spring rain but there is a large section in the back of the yard that is mostly dirt and weeds. I was very surprised that the bamboo that they did not have time to chip up that day was just left in the middle of the yard but figured they would get to it first thing the following day. Most of it sat there for over a week, the grass there is now brown but hopefully recoverable. What's worse is that my neighbor told me he was actually bringing in wood/trash from other jobs and chipping it on my property, while the stuff they cut down in my yard was just sitting there killing the grass. He also sent me a revised quote, almost 10% higher than what we agreed upon, claiming it was due to increased material costs. I know things are quickly getting more expensive right now and I was in a hurry to get this started as I was getting a dog, so I very unwisely let it slide. Brian also asked for almost 90% of the total amount upfront saying that he needed the money for materials to get started. I told him I would give him what he needed for materials, plus 10% of the estimated labor, and that I wanted an invoice for the materials. When I got home the next day, I saw the materials had been delivered but for whatever reason had been stacked in multiple places in grass that was virtually perfect. Again, there is no shortage of dead space, or driveway, where this could have been placed but as he had said the job would only take about a week I let it go. On Sunday, two days after they started, they cut through my internet line while digging the post holes. I was kind of surprised that there hadn't been any sort of check for this, but the line is an odd placement and I could see how that could happen. I am a contractor working from home, and basically lost two days of work. The gate was the last thing to go in and it was basically thrown together and I need to have it redone. It's completely off center, so when I drive in the right side is about two inches off my side view mirror. They also drilled the holes for the hinges straight through the fence board, with nothing behind it, so the screws are sticking straight through. On the hinge side, the screw is already coming out less than three days later. I contacted him about it and he said he'd be out the next day to fix it. This was a week ago and I haven't heard or seen from him since. When the gate was 'completed', he said they were done and I looked around the yard and still saw errant bamboo that hadn't been cut down, spaces underneath the fence in areas, plenty of leftover bamboo and branches that needed to be raked up, basically things I would think would have been included. There was no final walk through and he didn't even ask if I was happy with it. At this point I was so frustrated, I just wanted him and his equipment off of my property. I had to spend about four hours personally cleaning up after them. I got completely taken by this guy. Granted, I should have been paying closer attention. I should have demanded an itemized invoice for materials and paid attention to how many hours a day there were there, but I'm also working and never expected this job to be as slow and shoddy as it was. My neighbors were actually joking with me after the fact that there were days they saw the crew smoking cigarettes and on their phones more than they were working. During this entire process he had kind of an attitude when I would ask him for updates and during the very few hours he was actually here he was clearly rushing things. If it had taken ten days and was absolutely perfect, it would be a lot easier to overlook some of this stuff, but in addition to a disappointing final result I've spent hours of my own time across multiple weekends cleaning up after them and this was stuff that would have taken two guys with their equipment almost nothing. I know people that have had much larger fences put in and it never took more than four or five days, and that's considering a day to let the cement for the posts settle.

We had a tree come down over the weekend and knew it needed to be removed. I contacted Elephant…read moreTrunk after hours and left a message. The next day I got a text that Raheim would call did shortly and he did! We planned for him to come over the next day and assess the situation. The next day Raheim came over and we walked the yard. He understood my concerns about the fallen tree and planned to take it. He also recommended trimming and removing other trees. The office shared estimates for three projects and we booked to have the fallen tree removed and trees trimmed the next day. Raheim and the team showed up and got right to work. The tree was cut up and removed and the trimming was done in less than two hours! You'll see in the pictures that our yard looks great and is super tidy. I cannot recommend Elephant Trunk and Raheim enough. He's super friendly and professional and doesn't try to run up the price. The team is great and very respectful of your property. We will definitely use Elephant Trunk again. We're moving forward with our second project next week - more pics to come!

I reached out to this company Wednesday the 15th after seeing its reviews on Google. Raheim was…read morequick to respond and was at our house by 6pm to take a look at our needs; two trees in the front needing trimmed and multiple trees in the backyard, including one that had multiple branches hanging over our sunroom. He said he could call his crew in and start right away. We were hesitant since it was late but Raheim was adamant he and his team could get it done. He started on our front trees while he waited for the crew. By the time they got here it was getting dark. I again expressed concern to Raheim and he again insisted they could get it all done before it got dark. By the time they finished the front and went to the back, it was difficult to see. I again suggested we reschedule to finish as what needed done was close to our house and shed and I worried something would get damaged. Raheim said no they would finish it and asked me if I had a spotlight. A spotlight. I looked over and noticed one area was VERY bare; the crew had cut down a tree Raheim and I agreed would stay. I was upset and insisted they stop since they couldn't see and to come back Friday the 19th to finish the job. Raheim said he would replace the tree and sent us information of where to select the item Raheim was supposed to pick up our replacement tree he agreed to buy Thursday. Friday, he says he will be there by 9:30am. 8:55am he asks if we had picked out our tree then recommended not planting it until a month later (see photos) I was working from home but went out to meet the crew at 9:45am and make sure they knew what needed to be cleared out. They were not clear on what all needed to go. Raheim showed up around 10:30am, informed me if I wanted my back sunroom roof completely clear of tree limbs that we would need to pay more. I was told clearing the limbs showed more limbs higher up and that would cost more. As the professional, I would have expected him to bring this to my attention prior to agreeing to clear our sunroom. Raheim said he was going up front for a smoke...and I never saw him again. I was stuck trying to work while supervising his team to make sure the job was done. To top things off, when his crew finished, I thanked them and asked if Raheim would be coming back for payment. They called him, he called me and said he'd be back "later in the evening" to pick up the check. He showed up at 2pm looking for the check (see photos). I really enjoyed meeting Raheim and his energy and know-how was very marketable. However, that is where the professionalism ended.

Trees always die after leveraging this service. Absolutely no accountability afterwards.read more

Alex's tree Services ~ Great job, Value, And Quality!!!…read moreReceived great customer service from Mr. Thomas the sales person, the quote he gave was a very good price. The quality and value received for cutting down such a Monster of a Tree with moss was outstanding. The crew arrived early this morning right before 7am as promised and they finished the job before 3pm. They removed the tree, and the stump, as well as cleaned up all the debries. Really impressed with the entire process. I would highly recommend Alex's Tree Service for any size job whether Humungous or small.

Professional and prompt service. We hired them to remove several trees in our yard and do some…read moreother tree and shrubbery maintenance. Great work and very competitive pricing. We will hire them again.

Look no further! Top Notch removed a large holly tree and trimmed six other large trees. We are…read morethrilled with their service and the crew. You can't go wrong with them!

WOULD NOT RECOMMEND THIS COMPANY…read more PICK A DIFFERENT TREE SERVICE BUSINESS. I paid them to remove trees from my yard. The workers left multiple tracks, dips and grooves in multiple areas. I was told they were going to come back and fix the problem. I've been ignored by both owners about this problem for 2-3 months now.

We had a great experience with Omega Tree Service throughout the entire process of removing 3 VERY…read morelarge trees from our downtown CLT backyard. Fair price compared to all of the quotes received and best of all, super nice management and crews! Climbers were impressive and the entire crew was Safe and respectful of our, and our neighbors, property.