I frequent this bar off the corner of Warm Springs and Lindell quite a bit, as there aren't many…read moreoptions in my local area that stays up 24/7.
Delicious Food!
A Cozy Sports Bar Ambiance!
But let's get straight to the issue- the HOSPITALITY!
I don't like being negative- I want local businesses to thrive and reach more people, but I need to add this bit of criticism-
Lately, coming here feels like you're rolling the dice- and going out to eat and being treated well shouldn't have to feel like a gamble.
When I dine here, I don't feel welcome. The bartenders make it clear that they cater to some regulars more than others.
It takes the bartender half an hour to get us started with drinks and a menu to look at the food. It's crazy- I come here so often know some of this establishment's staff by name now and yet, I'm met with this recent disservice-
The other night I arrive here with my girlfriend to grab some food around 1 am. I see the bartender, Ryan, zooming around, refilling beer and shots, going in and out of the kitchen. It's not that busy of a Friday night- maybe a handful of couples and groups all sitting at the bar. He passed SEVERAL times by me, no acknowledgement, no
"Hey, bear with me, I'll be right with ya."
1:30. He finally comes to us apologizing, gets us started on drinks and hands us the menu. We take a couple of minutes to decide. He stands around by the Pos and talks to another bartender (Andrew I think?), who came from the kitchen, then immediately left.
Another 10-15 minutes pass. By this point, I was wondering if I should just walk out.
Finally, Ryan comes to take our orders.
Typically, a server or bartender leads the conversation, right?
I'm sure you hear things like
"what can I get started for you," or
"how would you like your eggs cooked" or
"how would you like your Steak cooked"
- You've all heard those before, right?
Well- nothing. No cue. No asking anything. It felt awkward. Uncomfortable. Unwelcoming. I don't even know if he was paying attention.
At one point, it was ME who was the one asking my girlfriend "How do you want your eggs cooked?" when she asked to get the Steak and Eggs because there was ZERO response coming from our bartender to anything we said.
The energy felt COMPLETELY off, so I just asked then and there for the check and left off to grab some Cane's instead.
An absolutely dismal experience.
I don't like making my reviews about me, but I felt like I needed to explain exactly why I'm upset about my recent visits here so anyone reading this can better understand instead of just reading a vague mention of how rude the staff was.
Let's get to the Good Bar Bites I recommend if you do come here (maybe day time could give you a different experience):
WSKY Burger- I recommend a medium on the patty! Very juicy- the crunch of the onion rings and candied bacon- One of my favorite burgers!
Steakhouse sliders- tasty and sharable mini burgers!
Although- I need some clarification-
Can modifications be made to this dish? One day, while ordering over the phone, a bartender named Zach told me I cannot add an extra slider (I wanted 4 sliders instead of just the 3 that come on the order), I'd have to purchase two whole orders if I wanted more. What's this about? I've never had that issue before, so just curious.
Flatbread Pizza- of course pizza is always awesome to munch on. The crunch on the flatbread is so satisfying
I honestly don't think I'll be coming here anytime soon. It sucks. The bar looks beautiful, the food is delicious. But why have I been treated like an outsider lately? It's not worth going to a place, even if it has good food, if you're not going to be treated well.