I brought in an acoustic guitar for setup/fret buzz. They fixed it up perfectly at a great price…read more Awesome service, good people. Ill be back.

Unprofessional and unreliable. For the second year in a row, we took my son's saxophone in for…read morecleaning and repair (if needed) and for the second year in a row, we were disappointed. Last year, I chalked up the poor communication and missed deadline as a fluke since it was our first time utilizing them. This year, I verified multiple times, before and during dropping off the saxophone that it would be completed in time as we had a hard deadline for band camp. We had a very narrow window between summer practices and band camp which we discussed the specific date we needed it by, complete with me pulling out my calendar, and we were assured that we would have it. The date is marked specifically on out invoice. Not only was it not completed, it was untouched from us dropping it off and it took them 10 minutes just to even locate his instrument. There was no communication that it wouldn't be completed and now we are stuck, days before band camp starting, trying to find another company to clean and replace pads - where now I will have to pay for a rental for a 4 week lead repair time since the break we had between summer practices and camp was wasted sitting at Western Hills Music. If you can't fulfill deadlines, don't make promised you can't keep. And at the very least, if you can't make the deadline you promised, communicate that to the customer in advance and don't wait until the customer contacts you on pickup day.

This is a great place to frequent for vintage musical equipment and instruments. Great prices…read more(often flexible) and things you won't find anywhere else. Things come and go all the time and there's always something "new" to check out. If you love guitars you need to check it out.

Good prices. Used and vintage gear. Knowledgeable owner. Need more mom and pops like this one in…read moretown.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

I was browsing for a piano and went into the store. A lady named Cheryl and Kathy both helped me…read more They were very cheerful and very knowledgeable. I'm still considering a purchase and taking lessons. I'll definitely come back to Kathy's when I do!

I would not recommend Kathy as a piano instructor. She does not care about a child's feelings. She…read moreis more worried about being a perfectionist than the needs of the student. She belittled my child at every session. She should not be allowed to teach children. I wouldn't even give her a one star rating!

Bass-ically speaking, these guys know their stuff!…read more When you walk in, you know you're in a die-hard Luthier zone. The smell of the wood, the shavings and sawdust on the floor, the parts hanging on the walls and the tables of work in progress says it all. I needed some tuning up on an Englehardt M1 3/4 upright of mine. I can play but I'm not a Luthier. My M1 is not the finest of basses. It's basic but solid. I knew that I wanted another set of strings on it and some tuning up of the bass itself. The previous owner seemed to get adventurous with some of his set up techniques and she needed a good professional workover. The boys cleaned up my fretboard, adjusted my sound pin, replaced my bridge with an adjustable used bridge and put on a set up used strings for me. The price for all of the work was about $600. Not bad. Now, if you're questioning the "used" bridge and strings.... A bridge for an upright bass is usually made from scratch. This can get a little pricey. The previous owner decided to "customize" the bridge that I had on the bass in a way that was not helpful. New strings can also get very expensive as well. I told the guys that I typically pluck but, on occasion, I like to bow. They set me up with a used set of flat strings that work beautifully for both. Not only that but the previous strings were chewed up and eating the fret board. Also, the former strings were more of a round wound type that were tearing my fingers up and would not bow for anything. The set that they put on there was perfect. In all, I was extremely happy with what they did. The best part is that they had it done in a just a few days. Now, this turnaround time won't always be that fast, but it was a huge bonus for me. Here's probably the best part of the experience. These guys are Craftsmen. They know what they're doing and they know how to explain what they're doing and why they're doing it. I learned more about the construction and inner workings of my instrument, during the drop off and pick-up, than I had ever learned before. They were extremely friendly and helpful. Overall a very educational experience. Would I go back? 100%. This is the number 1 place that I would recommend, as it was recommended to me, and I had a great experience. They are professional, friendly and do great work. Whether you have a $500 instrument or a $50,000 instrument, the Luthiers at The Bass Cellar will treat you and your instrument right.

This shop is so friendly! Bill has been doing all my bow re-hairs and repairs/tonal adjustments on…read moremy violins and violas for years and his work is the best. The work is done quickly and professionally and they are really good about communicating with you--and the pricing is very reasonable when you consider the skill level required for the work.

Preston performed at my sister's wedding last weekend and was fantastic. Book him for your next…read moreevent and you will not be disappointed.

From the owner: Solo and Group Performances, Musician Development, Mentoring, Education, Song Writing, Event…read morePlanning/ Coordinating, Ambiant/ Featured performances, Weddings, Private Parties, Musical Engagements available with reasonable notice, parties, nightlige, DJ and Live Music Mix (new feature), Violin Lessons (all ages), Networking Local Business(s) (Local Artists, Farmers, Charities). Improvisation, Sight Reading. Sound Engineering: Devin Brooks "Music you know and have never heard before" Many of the other projects at this time are only available to our members at www.makeithappenmusic.webs.