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    Treasures on Smith Thrift Shop

    5.0 (1 review)
    Closed 10:00 am - 2:00 pm
    Updated 3 weeks ago

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    Benefit Shop - Giant gouge and crushed veneer on auction item from 3-13 auction that was not in the photos or descriptions. Deception is their MO

    Benefit Shop

    3.0(16 reviews)
    1.0 mi
    $$

    Horrible experience with these people. I spent over two hundred dollars buying several things at…read moretheir auction. This was my first time purchasing anything from them and it will definitely be my last. I showed up to pick up my items and was given cursory information about where in the warehouse things were stored. It was "self service" which could have been doable with more patience on the part of the charming girl behind the desk. I am being ironic. I was told I couldn't carry the bag I had brought for my purchases but had to use a shopping cart. As the cart bounced up and down over the uneven floors, one of the antique platters I had just put in the cart fell on the floor and shattered. No one came to help or apologize, rather the gentleman who seemed to be the nominal boss yelled at me that it was my fault and they weren't responsible for the breakage before I had even thought to inquire. Also the loud sound of a broken dish only elicited laughter from the charming girl. I should mention that I am a senior citizen. I will never return and I hope to discourage others.

    Avoid this auction house. They do not respond to emails or phone calls about listings. Items are…read morenot properly stored to avoid damage. They pile the stuff up in their small warehouse and damage occurs post-auction.I watched this with my own eyes. They do not employ staff to move inventory around for pick ups and the "ladies" who work there are not capable. Most auction houses employ in-house staff to manage the inventory - typically young guys that can handle heavier items. I agree with other reviewers that found the staff curt - the head "lady" was rude when I asked a simple question. I made the mistake of purchasing an expensive Thomas O'Brien rug. Once I got it home and unrolled it I found clods of mud and leaves rolled up in the rug and bright pink stain on the back that had bled through to the front - this stain was not noted in the listing or visible in any photos so it must have happened while in the auctioneer's hands.

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    Benefit Shop - Items from Benefit Shop auction

    Items from Benefit Shop auction

    Benefit Shop - Nowhere in the pictures or description was any of this damage mentioned. From 3-13 auction

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    Nowhere in the pictures or description was any of this damage mentioned. From 3-13 auction

    Consignment Collection

    Consignment Collection

    3.0(5 reviews)
    4.4 mi
    $$

    I had a very unpleasant experience with the owner of this shop and her merchandise. As a result, I…read morewould warn any potential customers to think carefully before shopping here. Last week, I purchased a pair of Dolce and Gabbana heels for $100, on sale from $200. Three days later I wore the heels for the first time, to a wedding. After 40 minutes of standing and walking in the shoes, the heel separated entirely from the sole of the shoe. This morning I brought the heels to the shop and asked Zofia, the owner, for either a refund or store credit. I explained how the heels broke. She turned her back to me and strode over to the counter, picked up a sign that said "All sales are final" and held it up to my face for me to read. When I protested that she had sold me a defective product, she launched into a tirade, comparing her store to Neiman Marcus. I understand that Zofia's store policy is to protect her from people who change their mind about a purchase, or who try to return something after they wear it. However, an expensive consignment store should stand behind their merchandise, and should treat their customers with respect, or - at the very least - decency. I write this review not to air a grudge, but to warn future customers that they risk purchasing broken items at this shop, and that any attempt to return those items will be met with derision and scorn.

    Small shop in this very charming and small village, love their carefully chosen quality selections…read more The owner is a lovely Polish lady who, if misinterpreted, will come off as being a bit reserved and cold, but we began to exchange some conversations and I found her to be very sweet and informative (it might help that I currently live in an area that has a large Polish population and have come to understand their cultural ways). She is precise with her policy, both as a buyer and seller, and sticks to her guns (I personally like that, know what to expect). I brought in some items and she was thorough in her examination, turning away several items due to stains or because she felt her clientele would not go for it (even though it was a name brand, she explained that her clients were more reserved). I will definitely be going back regularly to check out her merchandise and will recommend friends to go as well.

    Photos
    Consignment Collection
    Consignment Collection
    Consignment Collection

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    Treasures on Smith Thrift Shop - thrift_stores - Updated May 2026

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