1. Florrie Shop

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Bedford, NY

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Florrie Shop

5.0 (1 review)
Closed • Closed

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2 years ago

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Westchester House and Home - Before and after

Westchester House and Home

3.6(10 reviews)
4.4 mi
•$$

I have been looking for carpet for my stairs. I went to Westchester House and Home and chose the…read morecarpet. The next week I called and the woman on the phone said her associate would call after the weekend to take my order. Following week no one called. This week no one has called. Guess they are fortunate to have so much business they don't need mine.

We had a great experience with the selection and installation of our hallway runner. I don't want…read moreto discredit that positive experience. We've had It almost 1 year still happy. Go there for that, we may even go back to finish the basement stairs. However after 1 year holding off on a review I can't help but still feel the sting of a set of table and chairs we spent A LOT of money on and are ultimately disappointed with. We had done some research before coming in but were honestly novice. Thought we met someone who we could trust, who understood the quality we were looking for but once the set arrived by delivery (yes Bob from the showroom can be gruff), we were bummed and were stuck with It based on their Return policy. We vowed never again to buy from a picture on a laptop, which after spending so much time trying to find a set that we'd like, we just settled for in order to get something in the works for our empty new house. Had to learn the expensive way! *pictured: awesome runner; The "farmhouse table" which I was told was from North Carolina (via China) and bistro chairs $250 chairs that they told me we needed to customize cushions for starting at $48/pc

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Westchester House and Home - We love this runner , rich paprika colors , customer wanted something different, this was perfect

We love this runner , rich paprika colors , customer wanted something different, this was perfect

Westchester House and Home
Westchester House and Home - Roger Oates Runner , color is fantastic

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Roger Oates Runner , color is fantastic

Ethan Allen

Ethan Allen

3.1(35 reviews)
15.5 mi
•$$$

My experience with Ethan Allen was fabulous. The sales representative Justyna Librandi was very…read morehelpful with helping me to decide which pieces would work in my living room. She requested photos of the space and items I needed the new furniture to complement. I wrote this response to her with photos. I have all of my items. I had to re-arrange my space to accommodate the chairs. I love every item and I am enjoying my purchases. I just love the ottoman, thanks for finding this piece it adds such a warm touch to my living room. Thank you for all your help. I am going to try to send a few more photos. A very happy and satisfied customer. I plan to use Justyna to assist me with additional purchases sometime in the near future.

Service and concern for customers is probably better if you're about to dump a lot of money on…read morefurniture - we're talking five figures here. But for smaller sales - this might not be the place. I wanted to update my bedroom with a few new pieces. Came with measurements and a floor plan and my designer came up with a really creative way to set up my room. Sounds great - right? It was, until when the furniture was delivered, I discovered my designer had ordered the wrong size dresser/chest unit. It fits in my room but not in the way I thought it could be arranged. I called the store immediately, the designer came to the phone but offered no apologies, no options. It's a custom piece, of course, so I can't return it. But I am deeply disappointed and will not use this particular Ethan Allen again. Buying furniture should be fun - and for the price, their customers should be thrilled with how the room turns out. I can't dump tens of thousands on furniture right now - there will be plenty of business for them over time.

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Ethan Allen
Ethan Allen
Ethan Allen

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Florrie Shop - homedecor - Updated November 2026

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