We've been loyal customers of Southland Jewelers for decades. Tom and Barb offer the best of…read moreservice and pricing. They are knowledgeable about all things jewelry and if they don't have what you want, they will get it for you, and at the best price! Tom's son, Tom Jr, is a certified gemologist. He can provide thorough and accurate appraisals for any of your jewelry. Did I mention that I try to keep my wife from going anywhere near their store?? Geez!!

My husband and I had a wonderful experience working with HerItage Jewelers. My husband has been…read morecoming to George for years and it was no surprise that when we were getting engaged, that we would be using him for my engagement ring and our wedding bands. George worked closely with my husband to custom build a gorgeous engagement ring. It was so stunning and the most amazing quality. George's advice throughout the process was so crucial and greatly appreciated by my husband to help meet my high standards and expectations. We later built our custom wedding bands with him as well. His cleaning services are top-notch and my rings look impeccable when returned to me. We will continue to happily use George and Heritage Jewelers for all of our jewelry needs. He is the only person we trust for repairs and our custom needs. He is honest and a veteran of this industry which makes his recommendations worth their weight in gold (pun intended).

Heritage Jewelers was great! I brought my watch to get the batteries fixed, and I was in and out in…read more10 minutes at a very affordable price. I cannot recommend this place enough!

If you love jewelry and great service, you'll love Orr's Jewelers. They have a few locations in the…read morePittsburgh area, but I have only been to the new Strip District showroom. The first time I went, I was looking for a watch to remember my father. Noel was so sweet and friendly to work with! I was liking 2 of the Cartier watches and I chose the Panthere to purchase that day. I went again for their official grand opening, to look for something for my milestone birthday coming up. I like to buy myself something special each year or a trip. I'd been looking all over NYC and online for some art deco pieces and found 2 beautiful Penny Preville pieces. I requested to work with Noel again because she is so friendly, patient, and knowledgeable. I initially was thinking I would get a bigger watch and once she showed me the art deco diamond Penny Preville pieces, I knew that's what I was going to buy! She has multiple pieces that you could make into a set or buy individually. I chose the larger ring and medium necklace from her 50th year of designing collection. I LOVE them! I really enjoyed both of my luxury shopping experiences at Orr's Jewelers in the Strip District. Thanks Noel for selecting pieces that you knew I would love! I highly recommend Orr's Jewelers and Noel Voorhees!

I visited Orr's Jewelry in the Strip District on July 29 to order a 5mm 18K yellow gold sculpted…read morecable ring by David Yurman for my October wedding. I'd been looking for awhile and really loved this ring. I was excited to see they had it on display for me to try on. The display model was a size 10 and fit too tight, so I asked if they could order a 10.5. The salesperson said yes, disappeared upstairs for a while, and came back confirming it would take about a week. While he was writing up the invoice, he dropped the display ring on the floor while bagging it, and as he picked it up he said, "don't worry, this isn't your ring" and promptly put the ring into a clear ziplock bag with some paperwork. I incorrectly assumed this was for verification purposes once my ring had been delivered. On August 3 I got a call that the ring was ready. I picked it up on August 6. The ring was handed to me in the same ziplock bag with the same paperwork from the ring he'd dropped on July 29. While I was there, another employee asked if this was a "repair," which struck me as an odd thing to ask about a brand new ring ordered directly from the manufacturer. There was also no certificate of authenticity included, even though my fiance's previous David Yurman purchases came with one. I didn't think much of it at the time, but looking back, both of those things should have been red flags. Once I got home and looked at the ring closely, I found nicks, dings, and a rough spot I could feel when I ran my finger across it. Not what you expect from something brand new. I called the store about 40 minutes after leaving. I was told this shouldn't happen on a ring that hadn't even been worn yet, and to bring it back in. I was assured I wouldn't be stuck with it. The next morning I went back, hoping this was some kind of mix-up and that maybe I'd been handed the wrong ring by mistake. The employee I spoke with inspected it under a loupe and offered to open a repair claim. Before agreeing to that, I brought up what I'd noticed: the dropped display ring, the same bag and paperwork reused at pickup, and the word "repair" listed on my original invoice for what was supposed to be a new purchase. He went to check with the original salesperson and came back to tell me that the display ring had actually been resized for me, because ordering my correct size would have taken 20 weeks. A few things worth noting... 1) This was meant to be my wedding band and I was very upfront with that with my salesperson. 2) I was under the impression this was being order brand new in the correct size 3) David Yurman's own policy states this style cannot be resized, yet Orr's resized it anyway. At that point I asked for a full refund and returned the ring. I told him that if something is going to take 20 weeks, customers should be informed and allowed to make that decision themselves, rather than being quietly handed the display model and led to believe it's new. By not informing me of the alleged 20 weeks, the impression I was left with is that this organization prioritizes moving stocked inventory over giving customers what they actually asked for. He got defensive, insisted that's not how Orr's operates, and framed the refund as him doing me a favor, for returning a ring that was originally a half size too small, had been dropped and damaged by their own employee, then resized without repairing that damage, and presented to me as new. He did process the refund, however, the details regarding the "repair" were removed from the receipt he gave me for the refund. When I discovered the damage yesterday, I incorrectly was giving Orr's the benefit of the doubt. Today, after being told it would take 20 weeks to arrive, I ordered the ring from the manufacturer directly and discovered it will arrive much sooner than 20 weeks. It will be here tomorrow. I'll never shop at Orr's again. It's hard to trust an organization who feels comfortable enough to sell a groom a damaged & used wedding band while presenting it as brand new.

I am delighted with my experience at Kenyon jewelers. Doug is an excellent jeweler with great ideas…read moreand fair prices. Highly recommend!

Got my engagement ring resized and another sentimental ring cleaned and fixed. They did such a…read moregreat job, were very kind, and trustworthy. It was $35 for each ring and took one week to get done. Kenyon Jewelers is a small local family run business that I recommend!

Garcia Jewelers repaired an antique ring. The work was very fine, and they did it quickly and for…read morea reasonable price. Service is professional and friendly. I highly recommend Garcia Jewelers in the Clark Building, Downtown Pittsburgh

I have been privileged to know the Garcia's and their business since 1979! They are a family…read morebusiness in the truest sense. Originally I dealt with the elder Paco who has since passed. His son, Paco, spent his life perfecting his craft. He is an outstanding bench jeweler who learned from his father as well as his father's jeweler-friend. Both were TOUGH mentors and shared the 'old school' mentality. For a serious guy when he's working in the shop, he is equally dedicated in how he listens to every customer at the sales counter. He is fun, funny, and cares about relationships with customers new and old. I have been to jewelry stores all over the country, and around the world, (happy wife, happy life). The only jewelry store that makes me relax and feel COMFORTABLE is Garcia's.

We bought new wedding rings from them as well as gifts for my wife, and we have had many battery…read morechanges on our watches. Always very pleased with them. Friendly and knowledgeable.

Bobbie's Jewelers if Highly Recommended!!! They have the Best customer service!!! I do not trust…read moremy jewelry with just anyone, and I have my jewelry cleaned and checked, rings resized and more recently a necklace made out of a diamond bracelet. Not only did Bobbie and staff do an Amazing job, reasonably priced but help me design what I wanted! I wouldn't go anywhere else!!!

Needed a close by jeweler to repair my wedding rings and was glad to find Chapel Hills Jewelry on…read moreGoogle. Tina and Jack were super friendly and knowledgeable. They were able to determine that the prior jeweler who fixed my rings soldered an area with rhodium instead of platinum, and offered me solutions to have it fixed. I'm glad they were honest with me. I was able to have my wedding rings repaired in 2 weeks and they look perfect!

I'm not a diamond and gold jewelry kinda girl, so I typically have no reason to visit fancy jewelry…read morestores. However, a necklace of mine with sentimental value recently broke and I needed to get it fixed. Chapel Hills Jewelry seems like it's frequented by the highfalutin Fox Chapelites, as there are always expensive cars parked in their lot when I walk by. I felt a little intimidated schlepping to their shop in my yoga pants and hoodie, but darn it, I needed my necklace fixed, and this place is right by my house! However, I had nothing to feel intimidated about...they couldn't have been nicer! The folks I dealt with were helpful, kind, and didn't make me feel like I wasn't worth their time just because I wasn't there shopping for thousands of dollars worth of jewelry. They examined my necklace, said they could fix it within two weeks, and delivered as promised. My necklace was as good as new! And despite the fact that I spent a whopping $16 with them, they treated me as respectfully as I assume they treat those who are spending much more. I would definitely use them again for fixing my jewelry. And the next time I have a need to buy some fancypants bling, I'll be stopping by (probably in my yoga pants and hoodie again...but still).

Every experience with Edmund's Jewelers is exceptional. They have worked on my most precious…read morepieces of jewelry since I moved to the Pittsburgh area about 2 years ago. They have done an amazing job replacing stones, resetting family heirlooms, resizing pieces, and restoring everything I've brought them to their original beauty. The work they do is exceptional and their prices are so reasonable. I just picked up my fiancé's wedding ring from them and look forward to having them as our jeweler for years to come.

Another great experience with Edmund's Jewelers. From the moment you walk through the door, they…read moremake you feel like family. They have am amazing selection of beautiful pieces at great prices. They have been and will continue to be my family's go to jewlers