I called the Cranberry Twp location to ask if they buy gift cards. I was greeted on the phone by a…read morepleasant woman who informed me yes they did. I told her which gift cards I had and she told me upfront what they would be willing to pay out for those in cash. Before hanging up, I questioned about closing time and she said yes its 6pm but you'd want to come before that because it takes some time to look up the balances. I let her know I'd be in well before 6pm and was heading there shortly. Upon arrival I was buzzed into the store since it is locked at all times and greeted by the same women from on the phone, I believe her name is Linda. She was friendly and told me to have a seat when I let her know I was the one who had just called and inquired about the gift cards. She saw me rubbing glue off the back of one the gift cards and said something to the effect of, "oh yeah, lots of places won't accept them if you scratch the PIN to be visible" ...which I was unaware of but it didn't seem to be an issue as she still proceeded. She told me after everything she'd need my driver's license and phone number to complete the transaction. She looked up the value on the first card online and it went through without a hitch. The second card was an older gift card and didn't have a PIN. She said she was unable to look it up online. I asked to see the back of the card because sometimes they mention if it has no PIN listed what you should use instead. As I was reading it I came upon a section that said you can call this phone number to get your balance if there's no PIN and she said yes I saw that I will try calling. I went outside to get my driver's license while she did that. Upon returning into the store, she hung up the phone and said "yeah I can't get the balance for this one, when I call its taking me to a line for management for that business." I thought it was strange being that I had only been outside for maybe 30 seconds getting my license and she was able to get that info that quickly. I agreed and got the money for the first gift card. When I got into my car, I immediately called the number on the back of the 2nd card and got a message saying "welcome to the gift card hotline, to receive the balance of your gift card, please press 1" followed by "enter your 16 digit card number followed by the # sign" ....I did so and got the balance right away saying all the money was there that I thought. All in all, I'm not sure if I'd return to this store unless I was strapped for cash and needed it right away. My reasons for my rating are this: I'm giving one star for Linda being very polite and pleasant both on the phone and upon me entering the store. I'm giving a second star for her being upfront and letting me know over the phone how much I would receive for both cards. I'm giving a 3rd star for the overall condition of the establishment. However, I'm deducting a star for not explaining the documents or process that needed to be followed when selling gift cards. Even though I called prior to coming in, I wasn't told I'd need to bring in a driver's license (which I luckily had) nor that I should not scratch the PIN or numbers to be revealed on the back of the cards. I'm also deducting a star for her not really putting in much effort to try and get the balance on the second card. I'm not sure what phone number she called but I was able to get the balance and it was very straight forward when I called. It almost felt like she was just brushing it off to be honest, and I'm not sure if its because the back numbers had been scratched to be revealed? Maybe she thought I was trying to pull a fast one on them and didn't want to take a chance, I don't know? To recap: She was friendly and pleasant. And I knew what I would be getting upfront which was nice. But I feel the ball was dropped on the rest of it. I will probably go elsewhere next time unless its an emergency.

they appeared to not be interested in buying actual silver coins, almost seemed like it was a…read moreburden for her to look at solid silver coins in mint condition. Acted suspicious and not friendly at all, I took my business elsewhere. Eye Buy is must better experience if you want cash for gold or silver.