Located on the 3rd floor of the Clark Building downtown, you'll head down the hall about half-way…read moreand find David Helfer's on the right. It doesn't look like a "traditional" jewelry store, but don't let this fool you-this is THE place in the 'burgh to commission a custom piece. I can speak to the quality and value of David Helfer's from receiving a custom-made engagement ring. I CANNOT express enough how awesome their customer service were. They were able to get exactly the engagement ring I wanted. Of course we are going there for our wedding rings! I don't know the exact price of my ring, but my fiance did say they were super reasonable. I promise this jewelry store will NOT disappoint! My fiance and I have gone to several jewlery stores, and the service and prices, overall great. This store is the JEWEL of the Clark building

David I Helfer were a lifesaver and blessing. The staff was incredible especially Guinevere! We…read morewere having difficulty finding a jeweler who will make a custom ring from my mother's wedding ring and my fiancé stone. Right from the staff was extremely welcoming and kindly answered all of our questions. Guinevere immediately had wonderful ideas and came up with a beautiful custom design that we loved. They did a wonderful job with making the ring in house and also resized it for us. The value and price were very reasonable as well. We recommend them to everyone we talk to and will be going back for our wedding bands.

I was just appreciating the latest Rolex I purchased from Henne. Every time I go there they make me…read morefeel like it's Christmas or my Birthday. Thanks so much for the great experience. Dale

I came to Henne in April 2023 to repurpose my grandmother's wedding band and engagement ring as a…read moregift for my mother for my wedding in August 2023. The rings were too small for her fingers and so my grandmother gave me these years and years ago since they didn't fit my mom. My mom had no idea of this surprise and her father (my grandfather) passed away a few months after I was born, so this was extremely special to her. I had brought a bunch of old gold jewelry to scrap to cover the cost of the repurposing and a diamond to mount to the center of the two rings that had a gold band to scrap. The first meeting with Madison was to design the new ring. Ultimately, we were not changing much - just resizing and adding a diamond. She seemed to understand the ask. We waited several weeks and they called to say we could come in and pick up the ring. Upon coming in, we met with a different person than Madison. He was assuming we were just paying out of pocket when I reminded him of the scrap value going towards the ring. He searched and had no idea what I was talking about. I insisted we wait until Madison was in to pay. Upon seeing the new ring, I tried it on, and realized they mounted the diamond to the wrong ring. These two rings are identical, however, they need to be stacked in a certain way to be flush. They didn't check for this and put it on the wrong ring. They covered the cost to fix it but it took the same amount of time as the original (4-6 weeks). Luckily, we approached them months before our actual wedding date with all these delays. Once finished with the fixes, Madison later called to tell us to come in on a specific day when she was working. We came in and got the gold appraisal as well. She pulled out all the old jewelry that I had provided but the gold band to the mounted diamond was not in the pile, which I also wanted to scrap. She went to look and couldn't find or access it. We had to come back again another day because the appraiser (maybe) had it locked up in his office. Finally, we came back to pick up the ring and obtain our scrap cash. Of course this was with a third person that I haven't met with before. But, I tried it on, all good and well - we left. Come day of the wedding, my mom cried, she loved it, etc. However, after wearing it the day of the wedding, two small diamonds got lost. Of course she was devastated, and didn't want me to take on the cost of this after paying for the original repurposing. Note that we did not have a crazy wedding nor is she the type of person to flair her hands around. She went upon herself to take it to a different jeweler who questioned the integrity of Henne given that they didn't put this "industry standard" coating on the rings to 1. Make them shinier 2. Lock in or seal the diamonds in. She had to pay another couple of hundred dollars out of pocket because of Henne's lack of professionalism and quality. I personally will never go back to Henne for any repurposing needs. They did not make this process easy or fun in any way (which was supposed to be a nice surprise for my mother) nor did I feel like my valuable items were in safe hands. Pic 1: First pick up Pic 2: Second pick up after fix Pic 3: After my mom got it fixed by another jeweler

I have been buying diamonds there for 58 years and have friends and family that have loved dealing…read morewith them saving money for Quality diamonds, watches ,rings bracelets etc!.

I love this place. We have been dealing with them since 1984 when we bought my wife's engagement…read morering there. Now, even though we live in Charleston, SC, we send jewelry for repairs to them when necessary, and have continued to buy from them on occasion. They are 100% accommodating, reasonably priced, and always excellent service. Oh yeah, and they are nice people.

I just bought an engagement ring from Brooks Diamonds and have enjoyed the experience from start to…read morefinish. They helped me find exactly what my fiance was looking for. The whole team there is really friendly and easy to work with. Looking forward to getting our wedding bands from them!

Recently went through the process of ring shopping at Brooks Diamonds and they made a nervous…read moreexperience very easy and calming. Everybody involved was very helpful and I would highly recommend to anybody who wants to go through the process and is looking for smart, trustworthy people!

Doug is wonderful! I had a very specific ring in mind and…read morehe created it perfectly and did it within my budget! A++ experience from start to finish! The ring was a surprise gift for my wife and she was as blown away as I was.

My fiancé had my ring custom made by Doug and I am in love with it. We recently went to brainstorm…read moreabout wedding bands with him and I can't say enough good things!

Caesar is a gem. After my husband and my mother passed away,…read moreI took his wedding band and her engagement ring to Caesar. I also brought along my diamond wedding band, my mom's sapphire ring, and a few samples of pieces that I liked. I wanted to incorporate his wedding band with stones from the other rings into a memorial necklace. I generally have simple tastes and didn't want anything flashy or overly large. Caesar took my examples and the components of the various pieces and created an extremely beautiful and incredibly meaningful necklace for me. I know that it will be a joy to wear and a beloved heriloom for my daughter.

Twenty years ago we had Caesar design our beautiful wedding bands. We have received many, many…read morecompliments over the years. Recently, my husbands band needed to be sized. As always, Caesar did a fantastic job and it now fits perfectly. We find it heartwarming to be able to support a local business that obviously has fabulous designs and customer service, hence they have been around for a long time. I highly recommend a visit to Caesar for any of your jewelry needs.

Love Skelton. My partner and I did our engagement ring here and it came out perfect. Sam really…read morecreated the best custom ring. Fantastic service and super nice people.

I was so happy to see such an amazing and unique jewelry shop open up in the neighborhood. The…read moreentire place is light, open, and bright; perfect for jewelry shopping. The best part of the building is that you can see the bench and where the jewelry magic happens. You could literally watch the process from beginning to end right there in the shop. I love that. It is nice to be able to see the behind the scenes work that goes into a beautiful piece of jewelry. Samantha's pieces are one of a kinda and gorgeous. I welcome her into the neighborhood and wish her the best. Everyone who is looking for a nice, one of a kind, unique gift, come here; you will not be disappointed.

I come here to get my rings cleaned and inspected. Every so often they clean it super well where I…read morecan really tell a difference but most of the time they don't put enough time into cleaning it. They also don't always inspect my rings throughly which they should be doing. They try to pitch their fusing my engagement and wedding rings together bc they rub, but don't all rings that are stacked? Idk it's their job to fix any damage caused to my rings. It's okay. A lot of their jewelry in here is outdated and old lady looking. If you're looking for an engagement/ wedding ring I'd recommend diamond direct(which apparently they all have the same owner), but this selection is nicer.

Went in to shop for wedding bands on a random weekend. My partner and I have very specific concepts…read moreof what we want our rings to look like, so we had a LOT of questions for Hailey, the person who was taking care of us. Not only did she answer every single question we had, she was great about offering solutions to help us avoid issues in the future. Thank you very much, Hailey and team!