My sister brought back polos for me and my husband. My husband's was too big so I connected with…read moresomeone via email. Their responses were extremely timely, respectful, and over the top accommodating! The person made sure that my husband got exactly what he wanted in a size that fit him! The return exchange was smooth and quick. The polos are comfortable, stylish, and durable! I am so pleased with the customer service and would definitely buy from here again!

My sisters and I stumbled upon this place last year when we visited, so we made it a point to stop…read moreby again this year (needed to add another hat to our collection...LOL!). Their merch is top quality for the price, and the staff and owner (sorry we missed you this time around) are so friendly and welcoming. Stop by if you're looking for golf shirts, hats and other sports related accessories. They gotchu covered! Aloha till next time...

Sheri was the star of our visit to the Whaler's store! I had some Tommy Bahama gift cards to…read moreredeem, so I asked about my favorite Aruba jackets. Sheri was new to the store but after quickly consulting with her colleague, I was steered into the right direction. Our interaction with her throughout our visit was truly genuine and full of aloha. We felt very welcomed and valued. Tommy Bahama, you've got a winner with Sheri! Mahalo!

I had a really disappointing experience at Tommy Bahama - Whalers Village. The employees were…read moreextremely rude, and this hasn't just happened once -- I've had multiple occasions where staff made very unkind comments while I was trying on swimsuits, saying things about how they didn't fit right or didn't look good on my body. It was embarrassing and completely unnecessary. I've also noticed that younger shoppers get profiled and followed around the store, even when they're clearly interested in buying something. The atmosphere feels unwelcoming and uncomfortable, and I've actually left the store because of how I was treated. After shopping at these locations, it has really broadened my perspective on the attitude of the employees here -- and honestly, it has made me not want to support the brand at all. Customer service should make people feel confident and respected, especially when shopping for something as personal as swimwear. Unfortunately, that has not been my experience here.

Great selection of airline / aviation related items, as well as cool Maui/ Hawai'i shirts, etc…read more Hubby is a pilot ( USAF and commercial), so he got a bunch of items. I added to my airline collection as well. Cool informative tags on the t-shirts too. The two young girls working were super nice and personable.

The shirts in here are very cute but the service and the people working here are the worst. We had…read moretwo strollers and the back door was locked we asked the person to open it they were sitting at the checkout counter all three chatting and seem to be bothered by the intrusion. There were no customers. I overheard another customer asking a question and one of the very rude sales associates told her we don't have that shirt. She could have directed her to a shirt in the store that may have been similar but she just went back to chatting with her colleagues. If I own the store all of them would be fired. We've been in the store before and had a lovely experience but after this visit we will not be back. My mom had to interrupt their conversation to ask for assistance and they were rude to her as well.

Lots on sale, and I have a lot of Volcom already . But what's left now seems like just generic…read more colors. This was my preferred choice, not today.

I love Volcom. I had…read morealready purchased some shirts/board shorts at the Front St location but my daughter wanted to shop for swim suits. We headed to this location as it's larger and has more to choose from. I refrained and didn't spend any more on myself but she found a cute bikini and rash guard set that she was allowed to try on. Fit perfectly so we walked out with it! I always find something I like (or the family likes) when I shop this location. They validate parking as well if you've parked in the structure.

Very nice casual wear. It was the colorful clothes that attracted me. There is a huge assortment of…read moretees, shorts, trunks, sun dresses, etc. When you walk in you're greeted with a friendly "Aloha" and a sincere smile. There's a big memorial weekend sale so there are many sale items available for purchase. It's the overall casual vibe that I enjoyed most. Nice!

Love the style of clothes at this place. Bought a great Hawaiian shirt, some shorts, and got the…read morefree promo hat. All the clothes had a unique, original style. Woman working in the store was very helpful.

This review is for the store located on 150 DICKENSON ST, across the street from some parking lots…read moreand catty corner to a church. The outlet prices are great here, with $4 T-shirts or 7 for $20. They are decent quality, many of which are 100% cotton! There are tote bags here on special for $6.99 (regular $9.99) the same style that costs $16-$20 everywhere else on Front Street! There is a large selection of dresses, aloha shirts, T-shirts and souvenirs, the kind that you find on Front Street so you are getting a real bargain here on the exact same stuff you would find a lot more expensive elsewhere. The service here was friendly and helpful! One of the best things about this store is they have their own FREE parking lot which is a rare find in the Front Street area of Lahaina. Come here to find some gems at great prices!

The employees were were gracious and helpful. Lots of unique…read moreclothing. The prices were reasonable. Store was well stocked with lots of sizes. I would definitely shop here again!

Spend $150 get additional 15% off…read more Got a few sport coats off the clearance rack. Khaki pants for $15 after discounts. If you look around there are goodies. I made hubby get a few short sleeve shirts. Tax is so cheap here compared to mainland.

I have been looking for a place to purchase quality suits on Island, and decided to check out…read moreBrooks Brothers. I walked in and was immediately greeted with a smile. Marlyn(Associate) helped me locate a suit that fit right off the shelf. I am extremely pleased with the quality of service and clothing. I will be returning to purchase more soon!

They are open. Cariloha is not an individually owned franchise. We were in Wailea and purchased a…read moreshirt that was too small. Wanted to exchange it in Whalers village in Kaanapali. Clothes still had tags on. Store refused to exchange it....managers policy apparently as per the clerk. Manager was conveniently not available to speak to.

We've been researching for recliner beds for the past months and came across Cariloha while…read morevacationing in Maui. Stopped into the store and met Kennedi who was super informative on all the features and benefits of Cariloha comfort base and mattress. Since we were on vacation and have a few moving parts in regard to our primary residence back home in California, we didn't pull the trigger right away. Kennedi maintained in touch via e-mail to address our questions and followed up with available/current promotion. Throughout our entire recliner bed shopping experience locally, we find Kenndi and Cariloha's service and products to be the best choice among competition (reviewed Sleep Number Bed and Tempur Pedic) I highly recommend to pay this store a visit and chat with Kennedi if you need help with identifying your next bed and a good night's rest!

I brought 2 sweatshirts last week here. Over a $100 and they already have holes. Such cheap…read moreMaterial for such and expensive item. Stay away! V reach out and have heard nothing. Advise to spend your money else where in Hawaii or online.

I'm not aware of this company's history, but the majority of the locations are on Maui, with a few…read morestores on Hawaii Island, Kauai and Oahu. I was on the hunt for a favorite long sleeve t-shirt that my spouse once owned that was tragically tossed due to wear and tear. What is so special about their long sleeve t's? They're thicker and more durable than most brands. THE STORE: This store is located in Whalers Village on the mall's main second level near the parking garage entrance. It's small, fully-stocked, organized and clean. They sell clothing for all, including caps, bags, water bottles, board shorts, rash guards and even luggage. I was surprised to see that they still sold the same design that's years old. The black longs leeve tee has gray stripes running under the arms down the sides, with the Honolua logo front and center in thick embroidery, and the Hawaiian Islands embroidered on on the left sleeve. It's pricey at $49, but well worth it. SERVICE: We were greeted immediately as we entered. Cashier service was quick and friendly, though the shirt wasn't folded nicely in the package. No biggie. TIPS: Kama'aina get 10% off! Parking validation available with purchase. My quick in and out of the store resulted in no fee.

My daughter fell in the mall and her glasses broke. Oakley saved the day! They were right there…read morewith an optical specialist who was able to place her prescription lenses in a frame she liked, enabling her to still have glasses while on vacation in Maui. In addition, we got a deal with purchasing two frames. That really came in handy now as her prescription has changed. We just ordered new lenses and already had the frame for them!

I needed some new lenses installed for my Holbrooks and these guys really helped me out. Good…read morepeople. Thanks