This venue stepped in and saved my wife's birthday when high tides forced our other venue to…read morecancel. Every staff member was incredibly nice, welcoming, and invested in making sure my wife felt celebrated. A massive shoutout to the manager, Max. He recognized our situation and handled everything with absolute empathy and class. He elevated the entire experience. The drinks were fantastic, the fire pit provided the perfect atmosphere, and the service was seamless from start to finish. It made it abundantly clear that customer care is their top priority. If you are planning a special occasion and want a team that actually cares, look no further. Max and his entire crew turned what could have been a stressful evening into a high point of our year, and they have earned repeat visits.

These folks have a lot of nerve, lol. I work as an…read moreentertainer at several parties and events every month, all year long. I carry personal liability insurance. My personal liability insurance covers me for exactly what I do: walk around, kibbitz with the guests, and pose for photos. That's all. Usually when venues/entertainment companies ask me if I carry personal liability insurance, I let them know that I do. Sometime proof of liability insurance is requested, and I provide that. Only ONCE before in my 40-year career have I EVER been asked to have the venue named on my policy for the event. That event was being held in a very high-security utilities building in downtown Los Angeles, where the rooftop area when I was asked to perform was rather dangerous in places. That was a major inconvenience but at least I understood fully as to why this particular group would request this. So, enter the Ranch at Laguna, lol: A dumpy-looking property that looks like it's in the middle of a construction site as you drive up, and has a ton of very dangerous-looking outdoor stairs in the "gardens"(?), not very well-lit, and leading to gosh-knows-what, hidden beyond the darkness below. The "ballroom" I was appearing in was rather small, and looked like a very common and average meeting room one might find at a Sonesta or other properties of that ilk. This is certainly not a property with any bragging rights at all, and they had the audacity to inconvenience me into not only providing proof of liability insurance, but spelling out very specially the separate amounts of coverage they require, and then asked to be added to the policy for the event, and even provided a very specific template to follow, and yadda, yadda, yadda. ABSOLUTELY OUTRAGEOUS and completely unnecessary for me and for what my "act" is. I do not use anything dangerous in my presentation. No fire, pyrotechnics, any sort of musical equipment, musical instruments, etc., which WOULD warrant such a request, as any of those things might possibly harm someone in attendance or any of the staff. I'm just a comedian who strolls around, and that's all. I had to jump through hoops to try and make this all happen, and was only made aware of that nonsense ten days before the event, while I was out of town on another event and wouldn't even be able to get to my office until five days before the party. I tried, and the proof did not arrive in time, but the events person made an exception to the person putting on the party, and while that might have been some kind of a nice gesture, she had to add: "...but we don't usually do that." Sit down and shut up, lady. Luckily, I did appear with no other hitches and my client and all the guests were wowed by me, and that is ALL I care about. I will NEVER accept an engagement at this property again, and will happily never have to face the absolutely anal-retentive requirements for outside vendors. I will also warn other entertainers to beware of the situation before accepting jobs there as well, and to make those potential clients aware too, so they can perhaps choose another venue to spend money on for their event, a suitable venue. This place ain't it. Buh Bye.

A week ago my husband and I stayed to celebrate our first anniversary. We could not have a picked a…read morebetter place. From the moment we entered the resort until we checked out, our experience was nothing short of perfect to be totally honest. I had high expectations when we arrived, and they actually surpassed that. Where do I even begin, first of all the entire place is beautiful. If clean, light, beachy/chic is your aesthetic, this place does not disappoint. The customer service was exceptional. EXCEPTIONAL. Cole initially helped us check in and even upgraded our stay to a presidential suite available! Honestly the most epic view and suite we could have ever booked! Thank you so much Cole! If the property was any closer to the water we would be in the water lol. So beautiful. I think this is going to end up being a staple getaway spot for us. If you are still deciding, I highly encourage you to book a stay here. We went to their restaurant for drinks and brunch the next day (cocktails, service, and food was amazing) , we booked a couples massage which was such a relaxing experience (both massage therapists were so kind and skilled), and we even laid by the pool which was also nice and relaxing. 5 stars in every category. If I could rate higher I would. Customer service from every staff member we spoke to was above and beyond. If you want to have a coastal luxury experience that actually exceeds your expectations this is it.

Wow, this is a beautiful hotel! Been seeing this property all over social media and wanted to make…read morethis one of our stays. On-site service is great. Taking off one star since I later learned that it is quite hard to get a hold of you guys via phone. My husband was trying to surprise me with champagne and flowers and said nobody returned his voicemail and he tried calling back several times after :( Our travel agent also said that it was hard getting a hold of you guys for booking as well but it eventually got solved. However, on-site staff is very accommodating. I particularly wanted to give Ha a shoutout for a complex booking situation that she handled with great ease and superb customer service. When I learned that she was still in training, I was so surprised since she handled it like a pro with her conflict resolution skills. She was so warm and friendly -- I felt like I was talking to a long-time friend. Management, please give Ha a raise if you are reading this. We were initially going to write this place off since both my husband and agent were having a hard time getting in touch with the front desk but our experience with Ha really changed my perception afterwards. Ha is truly a gem!

Breathtaking views of the Pacific with a very welcoming staff!…read more We had visited recently and had a wonderful time. We are fortunate to have the Montage, Ritz, and Waldorf in south Orange County. The Montage offers a relaxed atmosphere and is a little more welcoming than its competitors.

Had a wonderful night. Hanging out in the lobby for our chauffeur to pick us up from the lobby and…read moresitting there was a wafting smell of aged cheese (not a good smell) 5 and 7 star service hotels have amazing smells and this was rancid. 3

We stayed at the Laguna Cliffs Marriott resort in July 2026 during plumbing work on our house. We…read moreare locals and know the area well. The resort was under major construction at this time and yet we still had a great experience. Resort offers valet and self-parking options. The self-parking is easy as you trade in your ticket for a reusable check-in/check-out card, which makes it easy. They felt a little understaffed for the weekend, but still kept the resort clean. Food took longer than it should and service took longer than it should but food was very good and service was excellent when it happened. Our room was clean and modern and gorgeous. A typical Marriott bed, so a great sleep experience. Air conditioning had the best self-control of any hotel. We've stayed in in a while, which is fantastic. The shower is ample and high so tall people can do as well as small people and had great hot water and pressure. Front Desk also felt overwhelmed and doing the best they could, but it wasn't great in terms of times we had to wait. Overall, we had a surprising stay in an area we've lived in for decades, and will definitely rebook for staycations in the future!

stay away from this construction zone. Booked on Internet. pictures looked great…read more showed up and under construction. Rude gentlemen at front desk also. Stay away until construction is finished

A perfect location for a quick getaway from Los Angeles, Riverside, or the Desert. Five units with…read moreocean views, garage parking, walk to the beach and pier. Clean, well equipped, full kitchen, fireplace, patio and BBQ. Two bedroom units with two bathrooms. One very large unit with three bedrooms. Don't miss this hidden gem of a place to stay in order to enjoy the beach, restaurants, and shopping in San Clemente.

The facility is absolutely great for an event. Nice layout and scenery, multiple refrigerators,…read morevery spacious and flexible. The BIG issue that we had was with "zillions" of ants. The infestation was out of control for us. We had large salads in bowls as well as a large assortment of exposed fruit. By the time guests noticed, the ants were all over the salads and the fruit...and we, as hosts, felt so ashamed. Guest were worried whether they had eaten infested portions that they served themselves. I mentioned the ant infestation to the manager the following day but he just surmised that the infestation was mostly likely because of the warm weather (?). (Personally, I think that I should have been offered at least some of my money back that I paid to rent to facility.) Anyway, that was a real spoiler for us. Other than that, everything else was ok. What could have been great, wasn't.

I have been to 2 events here over the past few years. The first was a summer work event - we rented…read moreout the Grove and had a casino night & taco guy. It was great! I found myself here again last week for a gym event and surprisingly had the same theme - a casino night & taco guy! This clubhouse is spacious and can fit a lot of people. It has a fireplace, bar, etc. Definitely a neat amenity if you have access to use this to host parties and events! Unfortunately at both events, I was too busy socializing and gambling to take any pics!

This is a timeshare. So when we called a few times before arrival, no one picked up. Once we…read morearrived we were upgraded to ocean view room, this made the experience much more pleasant. Free parking was a great plus as well. The condition of the room was somewhat clean but dated, the sheets were stained and the space behind the Murphy bed was filthy. Other than that that, the ocean views and hearing the waives made up for the shortfalls we noticed in the room. Also the location is right on the beach and next to everything. Would stay again.

The place was fabulous. Very clean and the front desk are incredible. Easy check in. The place has…read moreincredible views and this was one of my best vacations.

We are now living in NY on the Canadian border. Our plans are not currently anchored. We are…read morehoping to get back to the Laguna area again. I send everyone I know about the Ranch. I miss it very much. We loved the Restaurant area you added shortly before we left. Have fun ! Bonnie B.

**FUN 9 HOLES IN LAGUNA**…read more PARKING Valet or guest parking available down the hill. Easy and convenient. AMBIANCE Beautiful views throughout the course, calm setting, friendly staff, and well-kept greens. GOLF Tee time was 10:22am, and we were welcomed right away. Check-in was smooth, we were given a cart, and paired with Marla and Trish, who have played this course for years and made the round even more enjoyable. Holes 4 and 5 were my favorites. There are some challenging shots, but overall it's very playable and beginner-friendly. I'm still learning and walked away with a few bogeys, which felt great. OVERALL I only recently started playing with my best friend, and this has quickly become one of my favorite courses. Great place to play, learn, and enjoy the scenery. I'll definitely be back and hope to make this a regular stop. Highly recommend.

Visited the grand opening at the new Village of Gavilán Ridge in The Ranch (name of the HOA)…read more Gavilán Ridge is catered for the 55+ folks; there are 3 new-home builders who created 5 amazing neighborhoods. The Ranch had 4 shuttles to help with the parking and flow of traffic for this event. You couldn't figure out which table/line to show your reserved tickets for the event but when you did, the nice hostesses handed you a canvas tote bag and map/information about the Gavilán Ridge communities. Packed event but good vibes. It was neat that even people from nearby communities/neighborhoods came out to support the event and tour all the model homes. Each builder had a fun niche: honey tasting from Hapa Honey Farm, lavender sachet station, and a local band playing the oldies but goodies. There were food trucks and dessert tables mixed with vendors (local farm, yoga, etc.). Stretch before you start walking the models because there is plenty to see and stairs to climb. Fabulous backyard views of the hills. Rancho Mission Viejo feels like a small town and the communities at the Ranch are serene and cutoff from the city life. Who knew that OC still had a little piece of paradise hidden under its sleeves.

This city is so amazing and is ran amazingly. From the amenities (gym, pools, event spaces),…read moreevents, the shuttles, security, and more it is like living on a resort 24/7. It is great for families and anyone who enjoys outdoors. Not only are the homes beautiful, but the people are kind and the array of things to do are amazing.