No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Making an appointment was easy, but they don't make it clear that you have to pay with a check…read more(something not many college students carry). I tried to call to confirm the exact amount to put on a cashiers check, but I don't believe they even have a phone that rings. It would send me to voicemail and say they were busy so I had to drive there and ask a simple question. Just so anyone knows- the check fee is the exact amount listed on the site. I called while I was there and no phone even rang- the front desk person was just chilling on their phone :/

First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

My husband and I have had the pleasure of working with Pat on multiple trips. She makes the travel…read moreexperience so easy. Her attention to detail is top notch and she always stays on top of every reservation that is made for our trips. She connects with you regularly and makes sure you are prepared for your upcoming travels. Even checks in the day before you leave. Pat is amazing and she works hard on our behalf to ensure we have a great time on our trips. I would highly recommend Pat at Incredible Journey!

Pat is an incredible human being with a genuine heart to share her passion for travel and so…read moregenerous with he knowledge and expertise without expectation. I had already done a lot of research for a Cruise I was planning to the Mediterranean with my fiancée. Pat was so kind in helping to find better rates or attempt to price match my discoveries along with encouraging my own knowledge of travel. She was more like a travel mentor than agent. Unfortunately our travel plans had to be completely cancelled due to our work schedule. Regardless, I needed to share Pat's 5 Star service to my fellow Yelpers! Thank you Pat!

Sarah and her staff have great customer service! She is very blunt and transparent but will help…read moreyou tremendously. She goes above and beyond!!

I recently moved to Long Beach and needed to find a new tax preparer. Thankfully, I came across…read morePacific Travel! Ms. Sarah was the best and very knowledgeable!

The cashier was chatting with the lady in front of me, but was inexplicably silent and gruff to…read moreme. I said good morning and he remained silent and only said "Here's your receipt." He had looked up as I came in and glared. I have been a loyal customer for 30 years and never received such cursory and rude service.

AAA had always been a company with a great reputation. Had to use 2 of my 4 tows in a week and they…read morewere prompt, efficient and helpful at getting a driver to me both times. Highly recommend them for the year 4 tows! What a fantastic deal!!

Elisa was patient and always available to answer my questions while planning our 1st cruise. I felt…read moreprepared and ready for anything. I will definitely use her services again for ANY travel needs!

From the owner: Cruise Planners, an American Express Travel Representative, has a tremendous reputation for…read morequality, service, and very competitive pricing for ALL of your travel needs. As a Cruise Planners travel advisor I can help you plan that dream vacation. Also we stay up to date on all the latest COVID requirements for travel.

Went here to pick up money wired internationally. Did not use their travel services…read more PARKING. On Cerritos Ave, apparently there is off street parking, but I parked on 10th St in the 30-minute parking, green painted curb since I came from eastbound 10th Street and would have never known unless I came from westbound approaching Cerritos. LOCATION. Lock your doors and clutch tight to your purse. Mind your jewelry. As I waited, two LBPD cars had already made their patrols of the area. High police presence and houses with bars on the windows usually equates to a high crime area. BUSINESS. Received my wired money after the lady, I don't know her name, texted me to come through the side when I texted I was out front and the steel gates were padlocked. She neither introduced herself or any indica of her affiliation. She asked me the name of the person who wired the money and how much was wired, and that's about it. Didn't ask me my name, verify my identity or anything. Gave me money, told me to count it. Nothing less, nothing more. Granted, I wasn't asked for five-star service, but still... they operated out of a garage off Cerritos. Not sure what to think. I'll have to pass on using their services just because I'm not into that don't ask, don't tell nonsense. Business is business, and it was not a comfortable experience for me to be handed money without verification. Google maps indicated this business as being "permanently closed" but I'll suggest an edit to that.

Amazing service! Chandtavy and Henry are so nice, they are very hard working. I would definetly…read morecome here again, she also has little sweet treats for the kids if you'd like some! The interior is great, nice tables, chairs, and overrall, the store is very clean.

Tuesday May 5,2026 A " Tracker" experience…read more 5 stars for 3 AAA customer service employees. Drove to AAA because I could not get the AAA Website to operate. Hmmmm what could be wrong? Started with Maria @ the F desk. She helped as she could but there was a line forming so quickly called for Irene. Irene determined that the account names / passwords etc. did not synchronize. After several frustrating attempts: she said: only The Tech department can finish. Irene gave me The # to The Tech dept. Called a gal named Diamond @ Tech- customer service. Like the TV show " Tracker" She managed to Link new usernames and passwords to make it operational. Bravo AAA U "saved" the Day! Why important: we purchased an electric car and If you run low on juice" and there is NO public charging station that is free= U need to get loaded onto AAA truck I will sleep better tonight

Run the other way. Last year I had to pay $200/mofor a 2013 Toyota. This year they jacked it up to…read more$400. So I'm paying the the same amount for car payment as insurance. 2 phone calls. Was told it was correct. They are frauds who will cheat you in the blink of an eye. Run the other way. Been with them 25 years. It ends this year.

No option for less than 1 star. This experience has been less than one star. We were repeatedly…read moreprovided the wrong information on the airline seating and check in process and left to fend for ourselves to try to fix it. They still cannot admit they gave us the wrong information. And now it's too late to fix it. I would have been better off making the travel plans on my own. I do not recommend this company

I've gone on multiple trips with the help of CTA Travel, most recently to Europe with my family…read morethis past summer. Justin Dolan was instrumental in making that vacation memorable and, most importantly, hassle-free! He made himself available to assist us in both the planning stage of our trip and while we were traveling as well. I could not recommend his services or those of CTA Travel higher!