Despite all the excellent reviews on this hotel, my experience was not good. If the Fairfield Inn…read moredid not have some good qualities, I would have given it a one to two star rating.For first time visits to this hotel, I strongly encourage people to closely survey their room and bathroom before settling in for the night. So the hotel seemed stellar at first UNTIL I used the shower in my room. The hotel had great reviews, so I did not think I would have a problem. The front desk check in area and our room were clean & very appealing. I loved the selection of tv shows and movies on our television. We had checked in for a late night stay & just wanted to relax before we traveled out early in the morning. Everything seemed ideal until I took a shower in the morning. I noticed there was human hair from other people in the front and back of my shower area. One was a long light brown hair in the front upper area of the shower stall. One was a short black hair on upper back of the shower wall. I was mortified that housekeeping didn't notice this immediately. It made me wonder if they cleaned the bathroom at all after the former guest before us left. Despite all the wonderful amenities, the unsanitary condition of our bathroom made me dock 2 stars from a 5 star rating. It makes me want to thoroughly survey any room we get at any hotel regardless of the hotel having an excellent rating especially this hotel. Breakfast here was exceptional with many options EXCEPT they started shutting down earlier than the 10 AM closing time & there was NO COFFEE available at 9:30 AM. My husband had to wait for them to make a fresh batch. Despite the great breakfast, I got sick from something I ate on the breakfast provided there which is very rare. I never get sick from food I eat. I wanted to give a one star rating to this hotel yet I decided to be kind yet fair.

Great price and comfy beds with streaming your favorite movies on Netflix…read more Everything was great except a hair in the shower and there was quite a mess waking up at 9:30am to get breakfast. Both coffees were empty and no creamer. We had to ask for more coffee and then ask for creamer. The breakfast caused my wife to get sick, which caused us to make an additional stop to get meds. Some greats and some work to be done. Stay here on a budget but hope for the best on quality. How does the coffee run dry at 9:45am? People are still waking up still. I know that breakfast closes at 10:00am, but some set there alarms to eat something and get a coffee.

An oasis in the middle of nowhere... lol, no disrespect intended as this is a beautiful area!!!…read more My experience was spot on. I had been working in Norton over the weekend, @36 hrs straight and needed a nap so I called the Comfort Inn in Big Stone Gap and they said they had a room ready for me... mind you, it was 9:30 AM!!! Very pleasant folks... went to the room, clean and no smoking... heck, I smoke and can't stand a smoking room (smoke outside when I'm home as well) and woke up 5 hrs to head back to work. Again, nice hotel and spot on staff!!!

Crooked. I reserved 3 nights at Quality inn for October 2025. I called corporate office listed on…read moretransaction to cancel entire stay on May 14, 2025. Quality Inn billed my credit card for $150.60 on October 8. I called corporate office again and they said they could not fix the problem, but the hotel would be able to credit their error. I called Quality Inn manager who said to call corporate as they couldn't credit the error. My friends stayed there and had to leave because they had roaches in their room, filthy sheets, and poor service.

My husband stayed here for a week while he was working in the area. It's a beautiful old place in…read morea cute little town. The people in the town are very nice

Our first time at a b&b. Couldn't have asked for a better experience. Comfortable room, full…read morekitchen, overall wonderful & pleasant experience. So much better than a hotel room. Price was way less than I expected, too.

Wonderful hotel in the town of St Paul Virginia. Our friends suggested this when we were planning…read morea visit and we are glad they did. Such a lovely hotel with amazing staff. The manager, Bobbi, was so kind and friendly and made our stay extra special. We were given a suite with a living area, two bedrooms, and large bathroom. The rooms have mini fridges and a small breakfast is brought to your room in the am. They have a nice coffee, tea, and water station in the lobby. There is also a Mexican restaurant, Nuevo Porto, on the ground floor. It was cold so we ate there a few nights and it was good. Loved this hotel, and we will definitely be returning on our next visit to this atea.

This hotel is so unique and the staff made the visit especially pleasant. The rooms are spacious…read moreand the decor throughout the hotel is stellar. The staff was so understanding of our UTV rental situation and we were so impressed with their willingness to make it right. We will definitely be coming back next Spring and try the Clinch River kayak adventure. Anyone wishing to experience kindness need look no further than the staff we met at the Western Front. Also, check out Clinch River Outfitter and the dining experience at the Mexican/Seafood restaurant that is connected to hotel is wonderful. Great get-away to a beautiful spot in the Mountains of Virginia.

Absolutely LOVE LOVE LOVE this wonderful Bed & Breakfast! The NEW OWNERS have only owned Eureka…read morefor 90 days, as of 12-6-23. Curtis & Carol are the loveliest of people! The historic building is to die for, and Curtis is sooo informative as to the history! The breakfast today was so yummy, and served family style with elegant 19th century dining service. Last night we sat in the parlor with C&C as well the guests and munched on fresh homemade bread with butter with warming drinks all around. Very homey and welcoming! Jonesborough is such a charming town and the oldest in Tennessee. Can't wait to come back for a longer stay! Thank you Curtis & Carol , we wish you much much success in this new adventure.

My wife and I had an amazing experience at the Historic Eureka Inn! Carol, the owner, made us feel…read moreso welcome, and was attentive to any need we had. The whole place has a great vibe and we highly recommend.

This place was clean, a great size room and had a great location. It was super easy to check in and…read morethe girl behind the counter was friendly and explained everything we needed to know for our one night stay at this Holiday Inn express! They had a great morning continental breakfast that we enjoyed before hitting the road would definitely recommend if traveling through the Tennessee area.

Fantastic stay, great location, and solid complementary breakfast. Only small complaint the AC is…read moreloud and the TV isn't a Smart TV.

I didn't know what to expect but I was pleasantly surprised. Ken and Drenda are the nicest folks…read moreever, and the rooms are great. They even provide a continental breakfast for guests. The Inn is located right off the main highway and is close to a lot of great restaurants.

From the owner: The Little Inn of Harlan is beautiful historic bed and breakfast, located in the heart of the…read moreAppalachia Mountains. Let our home be your home away from home or let us plan your next private event. We not only offer 5 beautiful spacious rooms but a full service catering menu.

We arrived a day early before our reservation- no problem. We stayed 2 nights. The place is…read morewonderful and the town and all it's history is worth anyone's visit. Highly reccomend. And the surrounding small towns, with all their unique history, and not to mentionBlack Mountain, all are an experience anyone will enjoy. We will revisit again whenever possible.

Pretty building, but lacks many simple amenities better hotels have, such as coffee, breakfast,…read moreetc. There is a restaurant but its only open on Fridas and Saturdays. There isn't really a decent restaurant for 20+miles so this lack of dining leaves a lot to be desired. Simple coffee machines in the rooms would be huge. While attempting to eat at the restaurant, I was asked to move my table twice, and then was told they were out of what I ordered. Locals seem to get preference over guests at the hotel. The entire operation is poorly run, and lacks basics. Either do it right or shut it down.

I mainly leave reviews for these corporate chains so that I know for the next time we're driving…read morethrough if it's OK to stay. And Courtyards are usually good, and I usually don't have to sleep with one eye open (except for that disastrous stay in Montgomery, AL). This one is no exception. It was a good night's rest for the price. The hallways didn't smell of pot smoke (seems to be an ongoing issue at the majority of Courtyards I've stayed in) and our room was clean (no stains on the couch! Normally I don't go near couches in these places), the bed was comfortable and the room temp just fine. They even have a decent (small) gym and a large lobby with plenty of seating and tables should you desire something from the cafe (limited hours of operation so make sure you get your caffeine before 10 am!)

Solid hotel for price, however a little dated. No attention…read moreto detail from staff, for example coffee in room but no tea bags. A little bit of penny pinching, for example, every hotel at this price point offers coffee/tea in lobby, here you gave to pay at starbucks kiosk. Front desk staff not very friendly, tgey need training

Basing my 4-stars on expectations. Going in knowing this isn't the Ritz Carlton, I expect a good…read morestay in a clean room. This Hampton Inn consistently delivers and exceeds on some areas. Enough so that it's my main hotel wherever I visit Kingsport. Location - 5 out of 5 - beautiful views of the mountains but also easy access to the highways. There are restaurants and fast food nearby if needed. The building - 4 out of 5 - well maintained and clean. The rooms have reasonable wear but were in good condition. Comfort - 3 out of 5 - about what you would expect from a hotel bed and pillows. The room I stayed in this time (415) was rather large which was nice. Room amenities - 4 out of 5 - basic amenities such as microwave, fridge, coffee, and basic toiletries. What I really liked was the number of outlets. A total of about 10 in the room and 2 on each side of the bed. Also had basic USB in at least 3 of them (no USB-C). Though I didn't use either, they do have a pool and gym. Service - 3 out of 5 - everyone that I came into contact with was friendly, but then again I didn't come into contact with many people. Food - 3 out of 5 - basic breakfast food, nothing flashy. Always have hot options as well as cereal, yogurt, fruit. They switch up the hot options for those staying longer than a night. If visiting Kingsport, I highly recommend staying at this hotel.

Okay for starters: SHAME ON ME. We got in so late at night that I took ZERO photos of our room or…read moreof the hotel and for that I'm sorry! The one photo I got? Cereal. ‍ Okay, now for the review -- *the first thing we experienced was the front desk staff member. He was the epitome of friendly, accommodating, and welcoming - and precisely who I would want as the face/hands and feet of the company. Super nice guy! Grateful for his help in getting us a room in the dead of night on a busy time. Also the morning staff?! SO FRIENDLY! My kids said "give this place 100 stars" *the room -- we stayed in a king studio suite and there was plenty of room to spread out with a king bed and a pull-out couch bed (kids were so happy with the soft mattress). The room and bathroom were clean and everything in the room worked! *the breakfast spread -- plenty of options! My favorites? The omlette was delicious and the waffle station was great! Our coffee was fantastic as well. All in all? Wonderful stay! If you're in between Knoxville and Bristol in TN and need a room for the night, this location is such a little gem! **The pool is outdoor, FYI!