We paid a LOT of money for them to get rid of our bats in the attic. I asked many questions up…read morefront including how everything would look once it was sealed up. There were four peaks with holes in them where bats were accessing our house. So they came, installed the cone doors, slopped a bunch of caulk all over our brick house and some foam rolls, and punched holes in our BRAND NEW trim without asking our permission. I was appalled we paid so much money for something we could've done at cost of supplies, which apparently all we needed were the doors, caulk, and foam rolls. The job was not complete (the cone doors needed removed in a couple months), but they sent us a bill regardless and expected payment after the cone door installation. I once again questioned that it would look nice when they were done and they reassured me it would. Fast forward to FOUR MONTHS later, and I've called twice to see when they're coming to finish the job. They finally come while we were gone at work. We come home to find the foam rolls still attached, a messy caulk job, and the holes in our trim not filled in. Stupid me thought they were going to use actual materials to fill in the gaps between the bricks like, I don't know, mortar?! The peaks of our house look terrible and sloppy. And now we are going to have to pay more money for a mason to come, dig all the foam and caulk out, and repair it the way it should've been done. We were rooked. Don't be like us.

Bobcat came out to our house and could not believe how knowledgable they were about…read more wildlife pests. Very professional and answered all questions extensively and solution options to get rid of our pests. Would highly recommend.

I'm not sure how to rate. The technicians that have been here were so helpful and kind. They were…read morewilling to do what they have been trained to do to make things right. However, I am not a fan of their sales tactics at all and also of their tricky contract. Their sales technicians are not well educated on what the company can do and will promise anything to get the sale and a contract signed. They've done a great job with spider control and will come out extra times, if needed. But I've struggled with them making any sort of dent in our vole problem. But I had another company before them that also struggled with coming up with a solution as well. Fenix will at least try and experiment and do what they can. It just hasn't worked yet.... I would give technicians (Maxwell Johnson was the most recent) a 5 star review. The rest of this review does not pertain to them specifically.

First be aware. They will lock you into a one year contract (and to cancel the service you have to…read moremail in a request!). Second it's been almost a year and I still have pests.heres what to expect if you sign up. The last two visits their employees have spent a total of 13 minutes at my home which included sitting in their truck. Getting equipment. Walking quickly around my home. Sitting in the truck again. And leaving. My wife was home they did not let her know there were there and the inside of my home hasn't been serviced since last fall. But they still collect their 140 bucks. I'm told "it was bad employee and manager combo" and if I really wanted the inside treated I should call them back it's always free of charge. But how about you knock my door to acknowledge your presence at my home? We made effort to be there and you don't even let us know you're there? That's a company issue. I shouldn't have to correct your short comings as a client of yours. I believe that you don't fulfill your contractual agreement but here I am stuck paying 140 every treatment your employees don't do their jobs. Doing business with this company is Worse than paying your tax's.

Pricey pest control company however service is great. Employees are friendly. Appointments flexible…read more I'm updating my review from when this was posted originally. I tried Fenix pest control as they claimed to do better work for less- omg was I wrong. Spidexx is light years ahead of the competition-I will go back as soon as two more visits by this crappy company Fenix are done.

VERY BAD EXPERIENCE. THEY WOULD BILL MY CREDIT CARD DAYS BEFORE THEY WOULD ACTUALLY COME OUT TO DO…read moreTHE WORK. I had trees I tried to save from a certain beedle. they thought they would save my trees and more died. when I tried to cancer, I had to go through hoops. I wish I could give them negative 5 stars but 1 is the lowest. Thw owners spent all day fishng and flying on their personal jets. F**** sh*t people

Amazing results!! Requested service for wasps and was very…read morepleased with result! The solution they used is pet friendly which was one of my requirements. And within 24 hours I was seeing results. I have not had any problems with wasps since. (And I have had trouble with them for the past few years.)

From the owner: At Phalanx we are here to follow one simple directive. Help People. We want to make sure that…read moreyour home or business is taken care of in the best way possible. High quality pest control at affordable pricing. We are continuously training to make sure that you get the best service around and don't have to wait endlessly on results. Let us be the shield that protects you and yours. Here at Phalanx We Push Back The Swarm.

Still happy with the services after five years. Haven't had many issues since they started coming…read moreout for their bimonthly applications. Whenever we need an additional service, we just call and leave a voicemail to get the process started. Was kinda surprised when billing went from monthly to bimonthly. That caused some issues, but the price hasn't changed much.

We have been with Springer for several years. They have been pretty good up until recently. The…read moretechnician was told that we noticed mice in our house and would like them to take care of it. The tech said he will be back Monday. That never happened. I called into the office and they said they will get him out there. He still never came. After the 2nd time of calling the office the tech finally came out, by that time, I already bought some mice traps on my own. We called paid them off and canceled service, they sent us another bill and said we owed it. So frustrated, with them. Don't trust them.

We've used their services for a number of years, as have both of our families. Combined, we've used…read moreDes Moines Pest Control for over twenty years! We've always been happy with their quick, responsive services and how they will come back out and stand by their promises! We've gotten to know Robby and Chris over the years and they really know how bugs and rodents behave and what to expect from them! Fantastic at what they do! Highly recommend!!! Wouldn't use anyone else!

Super friendly. Was not able to set up a service in a time frame that would work with my work…read moreschedule. But I was able to get information needed to potentially set up future . But their prices are competitive. I also like that it is a local company! Staff was super friendly and helpful. They do 3 treatments a year Spring, Summer, and fall, with their one year contract.