Great staff,very friendly and helpful. Had a very good experience here. Will be back.read more

This clinic had my mother in tears after returning the next day with an eye infection caused by the…read moremultiple "tests" they did on her the previous day. She went there to check the health of her eyes due to her being at risk for glaucoma and cataracts, she allowed them to perform multiple tests. Also going into that appointment her eyes had no irritation or redness. The next morning she woke up with pain and redness to her eye. When she went back they demanded she pay another copay to be seen when the redness and irritation was clearly related to how they handled her eyes during the testing the previous day. She was crying because they refused to even evaluate the issue and she did not feel it was right for them to charge her when they should have taken accountability for obviously being responsible for what happened to her eye. These people have no decency or compassion for theirs patients. Please do yourself a favor and find another optometrist.

This office is office of eye doctors that we've been to for 20 years and after we had moved from…read moreVictoria, I had so much going on. I forgot about them. I'm happy that I went back to them after so many years I love the office staff. they're so funny and I love both doctors.. the sense of humor that's there is really priceless. And they're honest doctors.

I first saw Dr. McMahon after an eye injury where a piece of plastic became embedded in my cornea…read more He saw me immediately and several times as a follow up and was very professional and compassionate. His office staff was excellent even with a flood of patients. I will use him for all my vision needs in the future. Thanks!

Couldn't be happier with the service we received today at Zoom! Between the friendly staff, mall…read morelocation and walkins-welcome policy it is the perfect solution for busy moms on the go. They were able to see my two daughters and we were on our way within a hour with new glasses in hand from the optical store next door. So glad we found this place!

Worst eye exam results I have ever had, from blurry long distance vision to unable to read. Would…read morenot recommend, will.pay to get eye exam elsewhere.

Great optometrist with a friendly personality! I suffered for two months dealing with the…read moreincompetence of Dr. Emily Tran before I went to see Dr. McCollough. I wish I had just directly gone to see Dr. McCollough the first time around.

I have received excellent care through my doctor Peter Lam. I have also been satisfied with follow…read moreup care and the time spent with me in my eye condition.

The ladies that work there are extremely rude. I bought a pair of green octagon shaped Tory Burch…read moreglasses that were extremely expensive! I took them in to have them adjusted and they told me that they were not responsible if they broke! Then they ask , " did you buy these here?" I told them I did. They all stood there and just looked at me in awkward silence for a moment, giving me a mean look and finally one of the ladies walked over and took my glasses. They looked very put out and irritated that I even ask for them to do it! Every time I go in, they are extremely rude to me and never ever friendly! I will not go back!

Pam Oakley is a GREAT lady. She's been my optometrist since I was a child, so about 15 years. She…read morehas formed a relationship with my family and really cares about how we're doing and what we're up to. Her practice is run out of a renovated house, which adds to the intimacy of the experience. It's usually just her and her receptionist working at any time, so everything is really personal. She knows what she's doing, but everything seems a little old fashioned and the equipment obsolete, especially compared to the doctor I see in Austin. She has fewer instruments and limits exams to only the eye chart and a flashlight. She doesn't have the new retinal imaging system, so you pretty much have to have your eyes dilated for you to get them really checked, but that's understandable since the former method has got to be crazy expensive. That brings me to the next topic: price. Dr. Oakley is much cheaper than the other doctor I mentioned. I'd say the price difference is appropriate for the services offered, and she's just a great person to get to know. The eyeglass selection is OK, but you're not going to find anything unique or cool here. She's not really in the business of selling glasses, which can be a plus if you're trying to avoid salespeople. She may not have the newest machines, or biggest selection of glasses or contacts, but she's a smart cookie and the nicest doctor around. She's definitely a good choice for an everyday optometrist, especially for families. One final note: Dr. Oakley doesn't have a business website that I'm aware of, but if you want to get an idea of the kind of person she is, she has a personal website for her and her new husband and their adopted child: http://www.davidandpam.com/

My daughter has autism and Dr. Oakley is amazing with her - so patient and respectful. We've been…read morecoming to her for years and hope Dr. Oakley never retires! -Christy Ortiz

My mom had an appointment for 9:50 am, we checked her in at 9:30 am. She was able to get seen with…read morethe first two things (scans and dilation of eyes) pretty quick but it was a long wait to see the doctor after. I understand places get busy but every time I've had to come here, it's usually a 2 to 3 hour visit. I had to be at work by 2:30 pm but have to leave about an hour before to get there and also have to drop my mother off after the appointment, I always forget it takes hoouurrss to get everything done here. Please drop overbooking everyday. The waiting rooms are always overflowing.

Cataract surgery on both eyes - couldn't have asked for better service either time. I continue…read morefollow up care at VEC and sometimes I have to wait for my appointment longer than I like, but I always feel as if I was treated with the utmost care and always a complete exam that is not rushed. My follow up care has been with Dr. Majed and she always asks pertinent questions about me since my last visit. I feel like I am important to the staff here at VEC.

Our family has been seeing Dr. Tran at Vision Source for years, and we couldn't be happier. Every…read morevisit is smooth, from exams to orders, and my son's myopia program has been a great experience. We highly recommend them.

Love Dr. Tran. Will truly miss her!! But, the office…read moreservice is unacceptable. 2 times they did not either put my order in and I had to call and ask where my contacts were or sent it to the office when I clearly told them to mail directly to my house. Not difficult. Again, great doctor, even the assistants who prepped me before I saw the doctor was a gem. Customer service was a 1 star.

I have been coming to this place for 30 years. And now they have changed for the worse. All…read morepersonnel is changed from before. They now charge over twice what anywhere else does and will do anything to gouge your eyes out. Very disappointed and will take my business elsewhere. You have been warned.

I went to get my glasses adjusted and literally waited 20 min while everyone stood around talking…read moreor staring at a computer screen. I've never had to wait that long just for an adjustment so I just walked out. RIDICULOUS!!

Blind now, first visitt to Dr McMahon for periodic checkup, my condition untreatable. Before I…read moreeven sat down, I was charged $58, which I assumed was a copay advance. No, but it was not explained to me that it was for refraction. Due to my blindness, I cannot be refracted conventionally. Rx was useless. Then I saw the Dr, who did not ask me any questions, just looked in my eyes and dictated observations for my chart, and dismissed me. I stopped him and asked a couple of questions and was given cursory replies.

From the owner: How often do you think about your eye health? If you don't wear corrective lenses or live with…read moreprogressive vision loss, you might think that yearly eye exams aren't that important. But with the amount of strain that you put on your eyes every day, vision loss can happen gradually over time, making it even more important to stay on top of your eye health.