Mom had a prescription for some reading glasses. Her experience was one-of-a-kind A+. She was able to get two pair for only a bit more than what one would have cost. Once she picked out the frames and paid for the product, everything was made in-house and ready in thirty minutes. What a streamlined process! Definitely pleased with shopping here. Please check them out! read more

Eyemart Express - Eyewear & Opticians Near Me - Victoria, Texas

Very unsatisfied with my glasses spent a lot of money on glasses I cant see out of . I've returned them 3 times because they cloud up they told me because I sweat. We'll they found everything else to sell me. I spent 600$ on them. For that kind of money heck they should come with a new pair of eyes. I wont be doing business with them anymore. read more

As always, service is top notch. The selection of frames is quite extensive and the value of the frames is good! I always buy 2 pair and I've never had an issue in all the years I've been going there! read more

While trying to decide which glasses to pick the staff meme we asked if we wanted to go look for glasses at another place because she had a lot of customers. We felt very rushed and she was very rude about it. Her name was reneya or something that started with an r she had a side bang and light brown hair and short. read more

Wanted new glasses and had a new prescription and hoped it wouldn't take as long as other places had stated. Was told to try Eyemart Express. I was so very fortunate to be waited on by a lady named Irene. Professional, fun, and so very helpful. Explained everything completely, guided me with choices, gave me an honest opinion, and worked with my budget. Then she gave her best guess on how long it would take for me to receive my glasses and I was fine with that. Pleasantly surprised when I received a call from her saying my glasses had come ahead of time. I also qualified for a free pair of non prescription sun glasses, where she guided me through frames and lenses once again. The whole experience with Irene and Eyemart Express was so much more than just satisfactory . I would definitely use them again. Thanks so much again Irene ! read more

I ordered a pair of contacts about a week and a half ago the Lady at the front desk (she was a Chinese lady with dark hair) was explaining that they will take a week to come in. A week has passed so I've called to see where my shipment is. The same lady....She was not very nice or helpful when I've called. I found myself having to ask her questions that she should've known and when I asked she made it sound like I was the hassle. I was interested in Getting temporary contacts because I need them very soon. She said she'd ask the doctor and would call me back I never got a call back and half of our phone conversation she was just sitting there like she didn't work there and couldn't give me options about what I could do since the contacts weren't in yet. There was a very nice lady who made up for the not so nice lady. When I called again she told me that you guys could absolutely get me temporaries. She let me know when I can pick them up, also that there wouldn't be a charge she was very helpful and informative. As for the (Chinese dark haired lady) She was not and I did not appreciate it) read more

Vicky and all the employees at Eyemart Express are fantastic. Incredibly helpful and personality plus. Hats off to their customer service. Pricing was on point for quality glasses. I will be a repeat customer! read more

My whole family uses them. Very friendly staff and fast service at a great price. Buy the warranty for kids glasses for us it has always paid off. read more

Had to have my new lenses replaced. Lenses came in fairly quick, less than a week. Came in, signed in was told the lab would need about 30 minutes to replace them. An hour later I walked up to the counter and was told they were ready but that I would have to wait my turn. This would not have been a problem except for the fact that I had been there longer than any other customer! WTH???? read more

this review is mainly pointed towards Irene. My family and I been to eye mart for years and never had a problem with any of the staff. Until we met Irene. She has really bad customer service and she doesn't understand what you're trying to say. we've repeated to he multiple times in the easiest way possible. read more

We came here to get a pair of glasses repaired that we had bought one week ago. The staff was very incompetent and had no clue what they where doing. I do not recommend this place to anyone, and I will not be giving them anymore of my business. read more

Staff is slow as can be!! I thought it took a long time to order the glasses but picking them up was an even longer wait! Get it together or hire more staff that can work under heavy traffic!! read more