We booked a tour with Lucytours not knowing anyone who had used this company. Patrick was our guide…read moreto Terezin/Teresienstadt. He provided the history of the area and showed the camp, and fortress (the crematorium was closed on Saturday). While I really had no desire to see a concentration camp, being there and understanding how this once resort town for the rich was turned into a ghetto where Jews were sent by Nazis to work and dies was educational. In person, it was chilling to see how in a city (Prague) where a former KING had invited Jews to live peacefully for a few hundred years in community with neighbors could be ravaged in less than a decade by stealing property and sending community members to die. The highlight of the tour, for me, was walking through the interior of the fortress. Because Terezin had been a fortress around a town and in which at present there is an educational institution, this concentration camp may differ from other in Germany proper. Patrik took us through the museum which held objects, and other displays from the camp. The humanity of those held as slaves by the Nazis shows through in the posters, pictures and attempts to try to "normalize" the hell created. Take time to look at the exhibits there. The most depressing part of this tour were the headstones with the names of those who "came through" the gates and perished. For judges in the USA who are faced with anti-semites who claim there holocaust did not happen and perpetrate hate crimes, should be able to sentence the guilty to tour camps and help, In short, book and take a tour with this company.

We had a wonderful tour with our fabulous tour guide Pietro. So kind and extremely informative. He…read morereally made Prague history come alive.

This is an easy and comfy way to get from Vienna to Prague!…read more We took the Student Agency bus and stayed a few days in Prague before returning to Vienna the same way. It was a very comfortable way to get from one location to the other, with nice seats, entertainment available, and several snack choices along the way. The views on the journey can be quite beautiful too, which you would miss if you took the short plane ride from Vienna to Prague. There are large picture windows at each seat so you can get a good view of the mustard seed fields and landscapes along the way. If you prefer to see the route along the way, and have a mid-morning/afternoon to spare in your travels (we boarded in Vienna at 9am and arrived in Prague at 2pm), then I definitely recommend this service as a very low-cost alternative to flying!

customer service showed no compromises or goodwill for an obvious mistake I immediately explained…read moreto them. very disappointing.

My spouse & I recently attended both the MotoGP Sachsenring & Brno trips this year. The Sachsenring…read moreexperience was wonderful - loved the entire experience and especially the two guides, Alexi & Chris - 5-stars for our experience with them. Both put our needs first and would check in to see if we needed anything and to ask for feedback - it was very much appreciated. The Brno experience was different. Our guide was the owner, Gordon, and we will not attend another trip due to our time with him. I think Gordon has forgotten that the attendees are paying customers and we aren't there to experience our trip WITH HIM. Also, while we were waiting for a person after the race on the bus, my spouse & I heard him say to his wife, "she will be slow - have you seen her? She's a bit chunky" - speaking of a female on the trip. I thought it was very inappropriate and disrespectful of him to say that about anyone, let alone a paying customer. Gordon also made frequent references to how much money the group was costing him at various events - like the charity dinner (open beer tap) and the brew house dinner (all you can drink). Customers are being charged a hefty premium for these events, which I don't mind paying, but I don't need to hear snide, or what he thinks is a funny comment. I think Gordon should remain behind the scenes, as we will never go back and run the risk of having to attend an event with him. He's rude, condescending, and unprofessional - not the experience I want to have when I paid over $10k for these events. You need to have employees like Alexi & Chris take care of the guest interactions.

Used this group for 14 years always love the experience. been To Phillip island ( yearly) and over…read morethe years travel with them to Brno Austria Catalunya Mugello Thailand and Sepang with this group definitely worth it