Nancy did an excellent job helping us sell our house. She created some very nice marketing…read morematerials and displaying some impressive negation to help us get a great price even as the market was slowing down. She then helped us find our new home and again did some aggressive negotiation to get us the price we wanted. We would definitely recommend Nancy for any looking to buy or sell a property in Vancouver!

100% she took care of me, made sure all my concerns and questions were answered thoroughly and kept…read moreme up to date with any progress regarding my first home purchase. Pros: - this usually very stressful milestone went through smoothly - is a pleasure to work with - she's glued to her emails/phone - able to provide contacts for home insurance, inspectors, mortgage brokers etc. upon request I really appreciate the attention she puts towards going to extra mile to make sure I'm looked after. Result: I'm totally in love w my new home and happy to finally be a homeowner.

Avoid this Company and save yourself a lot of grief. They…read morework only for the owners and have no interest in the rights of the tenant. They told me this themselves. They are paid by the owner- Renters beware. I am currently in Arbitration with them and look forward to having my issues resolved with the RTA. I would give zero stars if it was possible. They are only interested in their profits, which is how renters get taken advantage of. I was paying 4500.00 in Rent and they treated me rudely and with disrespect. I plan a lawsuit for Bullying and Harassment.

I would stay away from this company if you are a tenant they only work for the owner and not for…read morethere tenants. Unique broke many tenancy rights they dictate they demand and they barge in on you without any prior notice. Unique rented me an unfinished apartment and did not disclose the defecincies to me prior to signing my lease then dumped all the owners responsibilities on me. They demand for you to be home to have these repairs done they are the property managers that refuse to do anything. They build themselves on a premiere service while charging you higher in rent which is a joke as there value =0. Unique is quick to evict as they are built on yearly leases instead of the legal 4% increases and look for any excuse to evict a tenant so they can jack the rent for the owner.

Carlo and his team were very professional and helpful when we rented out our condo. They looked…read moreafter repair services when we were out of the country, advised us on insurance issues, and carefully screened our renters. Tasha was particularly helpful during covid and helped out with communications with our tenants. She took a personal interest in taking care of everything. We felt our condo and tenants were in good hands with the Sutton Group Del Mar Realty.

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

I would give this company a negative if I would this company put a linen on my property for owing…read morethem 800 Canadian ad the customer service is bad with horrible attitude (DO NOT USE this company)

Thanks to Damien for giving me Dorset customer service email address. After I brought up my issue…read morewith our property manager in an email sent to the customer service, my damaged siding eventually got fixed in nearly one month. I really appreciate his help.

Darius a is very professional relator with great experience and we recommend Darius and Julia to…read moreanyone requiring real estate services whether buying or selling. Darius was very helpful in our planning stages and finalizing the sale of our property. We value the service we received. Thank you!

From the owner: We skip the empty slogans and keep things straightforward. People come to us for honest guidance on…read morebuying and selling in Vancouver and the surrounding communities. From Kitsilano to White Rock, we understand how each neighbourhood works and what buyers and sellers can realistically expect. Our focus is simple: make every step feel clear and steady. We help you find the right fit, and if challenges come up, we stay with you through the process. With decades of experience and modern tools, we keep your move organized and as stress-free as possible. We communicate clearly, pay attention to what matters to you, and make sure you always feel informed and comfortable with each decision.

Elliot helped me with my purchase and I couldn't have asked for a better realtor! Buying a property…read moreis a stressful process and you always hear horror stories from people who've had terrible experiences so I was preparing for the worst. BUT, Elliot made me feel at ease and the process with him was smooth and painless right from our first meeting to when I received my keys! Even after I moved in, he checks in to see if I needed anything! He's very knowledgeable and has fantastic communication with super quick responses at any time of the day or night! He understood what I was looking for and gave invaluable advice and feedback which helped me make the right decision in the end! Elliot is honest, knowledgeable and hard working! Thank you Elliot!

You know those commercials that stress the importance of needing a realtor, especially if you're…read morebuying a home for the first time? My situation easily could have been put into one of those commercials and Elliot would be the hero realtor in the commercial that saved the day. The time finally came where I was ready to spend my hard earned savings on a home of my own. I started looking at places online but had no idea where to begin. That's where Elliot came in. As soon as I told him what I was looking for, and in what area, he began sending me listings in my price range. I couldn't believe it: of the first three listings he sent me, I knew I found my dream home. It was love at first sight. Elliot immediately booked a viewing for me and my fiancé. He booked us viewings for all the other listings we were interested in too. So the search began. After going to all these viewings, I still had my heart set on the one I fell in love with. It was time to put in an offer. We told Elliot how low we wanted to go and he respected our wishes. When the seller countered, we came back with another low offer. Elliot listened to our requests to still go lower. He let us know of the risks of going too low (that we could lose the place) but still countered, giving the seller reasons to take our lower offer. His persistence paid off and the seller agreed! Our experience wasn't over then though. We had issues with strata fees that were supposed to be included in the cost, mailbox keys that had gone missing, property taxes, etc. Elliot stood by us the whole time. He was quick to answer our texts, calls and emails no matter the time of day. He worked with us to make sure everything went smoothly, despite a lot of our issues not being part of his job. As stressful as our closing was, Elliot was always there for us and made sure that we were happy. Even after the closing, Elliot has still been there to answer further questions we've had. Thank you Elliot for helping us find our first home and for getting us through all of the hiccups. We couldn't be happier now and won't hesitate to have Elliot help us again when we're ready to upgrade.

My partner and I were scheduled to see an apartment with one of Sunstar realtors, Gary Park…read more Park's level of unprofessionalism was remarkable. Not only was he late, and rude, he stated "They are just consumers, I don't care" when referencing the potential clients and viewers of the space. This made us walk away from the sale. Completely disturbed with the level of disrespect he brought, and Sunstar represents.

My husband and I were fortunate enough to have dealt with Debbie Ward at Sunstar Realty…read more We fell in love with the first condo Debbie showed us. All needs satisfied immediately , Debbie went so far as ensuring we had the right amount of wine glasses. Any issue we had during rental period Debbie dealt with immediately. We had to eventually give up condo due to covid and Debbie made that sad transition smoother for us. We are now in process of finding another property in Vancouver and of course the first person we reached out to was Debbie at Sunstar, we consider Debbie a friend as well as our professional realtor. 5 stars for Debbie and Sunstar.

BEWARE! Ken Cui dismissed me off to Ivana Wang, both…read moreRealtors from Nu Stream. Upon viewing a home Ivana Wang promised to get back with a few requested answers to my questions but has failed to do so on several occasions. It is perplexing as to why 2 Realtors would demonstrate incompetence, delinquency and unprofessional behavior when word of mouth is so important in this industry. They should be ashamed of themselves.

My family has been dragged into a $34,000 court case due to the negligence of Ken Cui at NuStream…read more My mother hired Ken to sell our Shaughnessy home in August 2019. During the 3 month contract, Ken recommended a furniture staging provider called Great Impressions Home Design, and verbally promised to reimburse the staging fees after the house is sold. My mother trusted his words and did not scrutinize the contract before signing it, and paid $3200 for 3 months for furniture rental. Ken was unable to sell the home within 3 month and our contract with him expired. However, Ken did not contact the furniture staging provider to remove the furniture. The furniture staging provider and my mother had sporadic contact. In 2020, Covid-19 hit Vancouver and we left the home empty and off market. In January 2021, we contacted the furniture staging company to remove the furniture. At this point, we received a bill for an additional $4000 calculated by a weekly fee throughout the 15 month period when our house was not on market. My mother attempted to negotiate the price but she could not come to an agreement with the staging company. My mother contacted Ken for help, only to be ignored. Ken said this matter is no longer his obligation. In August 2021, the staging company contacted us with another invoice with the unpaid $4000 + and 10% interest rate on the "late payment," compounded monthly which amounted to 20,000. My mother ignored this invoice. In 2022, the staging company filed a law suit against us, with additional fees amounting to 34,000. I found out that Ken Cui receives a part of the payment the staging company receives. The court date is in 4 days and it won't take much to win the case. But, I'm writing this review now because this has been a headache and I hope to warn others of Ken Cui. Granted my mother was not as organized as she should have been throughout this issue. However it is clear to me that Ken Cui is not responsible and trustworthy. His partners are deceptive and predatory. Do not associate with him.

Orca was horrible to deal with. Communication was extremely sparse, and getting a phone call from…read morethe real estate agent managing the property was impossible. We were told we were accepted and even congratulated, only to be told the next day that we were declined. Truly an awful experience... very unprofessional and disappointing for a real estate agency.

Things started out great, quick response to my initial inquiry - a thorough video breaking down the…read moremarket - but once they sent me a contract to sign, I had a few questions about the contract for clarification. A week went by and 3 follow ups and they just ghosted me. Seems like these guys just expect you to blindly sign their contract without question or they will turf you. I am not a big corporation but a person who needs to rent out my current condo to move to be closer to family.