I would give them zero stars if possible. They do all Walmart.coms deliveries and every time I…read moreorder a 2 day ship item it takes over a week. I have to chase them down and only after I contact them they change the shipping date. I have all the conversations of FedEx and Walmart and can't get ahold of any one from a manager or Supervisor to even call or email me at all! they have nothing but excuses and no balls!!!

The FedEx driver, Taylor, that apparently drives the route I live on continuously refuses to…read moredeliver my packages. He intentionally takes blurred photos of his fingers so you can't see the driveway or my house, and enters. "business was closed" as the reason for not delivering it. I have called customer service, but it seems that FedEx doesn't really care. I will choose UPS over FedEx EVERY time. I have had MANY delivery issues with Fedex over the years, but NEVER with UPS, and I have started requesting that Amazon use UPS for all that I order because of it. I'm so sick of lazy people that don't want to do their jobs!

Terrible company to work for! When making deliveries, you will be expected to pay for your gas…read moreupfront. Then, not only will you not be reimbursed for your gas, you won't get paid at all. So, unless you would enjoy racking up the miles on your car while driving long hours all over East Tennessee, and then not getting paid, I would suggest that you stay away from this company.

This company is a joke. They refuse to pay their employees. I am one of many. I performed my job…read moreas required. I paid for my own gas and the maintenance on my vehicle and I deserve to be paid. I delivered parts for Napa through First Transit and they are running Napa's name in the ground. They say Napa don't pay them but I know that's not the case. Please don't work for this service.

We ordered a couch from Wayfair. That's a whole other review lol. RAS was supposed to deliver…read moreit this past Thursday April 23. They never showed up. Whole day wasted waiting on them to show up. The secretary called at the last second at the end of her day trying to reschedule. And she didn't even offer an explanation as to why the delivery wasn't made. We had a cell number for the truck. They kept sending it to voicemail. So frustrating!! Boyfriend took another day off Friday. He's scheduled for a heart procedure this week. And as the delivery was being made they wouldn't bring anything of those heavy boxes into the house. He was having to pull 10 boxes into the house with no help. I understand if the homeowner isn't home then yes leave it outside on the porch but if the homeowner says please help me get these boxes in then they should despite anything else. And I'm thinking about sending the hospital bills to RAS because I ended up taking bf to the hospital thinking he was having a heart attack. Just so pissed!!

**Repeated Service Failures and Negligent Communication**…read more I am sharing this review due to an unacceptable delivery experience with R.A.S. (Roanoke, VA) regarding a large item delivery ordered through Wayfair. Primary Issues: Failure to Perform: Repeated "no-shows" occurred after we accommodated delivery windows outside of business hours (R.A.S should not be attempting delivery to businesses outside of 8am-5pm - they had offered as early as 7am and as late as an 8pm window!). On multiple occasions, our staff remained on-site for 3+ hours outside of normal operating hours, yet R.A.S. never arrived. Dishonest Reporting: Drivers logged "attempted delivery" while our office was staffed, watching and waiting for delivery. In one instance, a driver called asking if there was anyone available for a 1st floor delivery, despite us being a business suite with confirmed 2nd-floor delivery, then proceeded to say he'd be there in 5 minutes, never showed up, and falsely marked the item as delivered. Poor Communication: Their dispatch has no contact with delivery drivers, I have at minimum, 20 phone calls logged back and forth. They are supposed to call the night before with a delivery window, or at least the next morning, and I only recall that happening maybe twice - all other times I had to call them to obtain, and often their voicemail was full (they close at 4pm also!). Their half-hour prior to arrival "notification" system consisted of calling and immediately hanging up, likely to falsely document a contact attempt. Even on delivery day - they were supposed to arrive in the afternoon but called at 9:15am and hung up. Thankfully we recognized this pattern, immediately called the number back and got them to deliver. R.A.S. demonstrated a complete lack of professional accountability and logistical competence. I strongly advise against using their services.

My friends and I stayed in a cabin up in a windy, mountain road in Gatlinburg and were unable to…read moreget an Uber or Lyft to come get us. We had a big group of people, so we requested a van to pick us up. Communication with Elite Taxi was great. They told us how long the wait would be and called right before arriving, so we would be ready. Our driver was prompt with pickup. Prices were fair for the amount of people in our vehicle and the distance traveled. Lifesaver service for our weekend.

Great service. They were prompt on their times and easy to deal with. Extremely fair pricing. Will…read moredefinitely use them again.