Good service. I was in and out pretty fast! will be coming back again for my next service.read more

Coolant reservoir blowing out coolant all over that area of the engine bay after an oil change/LOF…read morehere. Took the car to the dealer to make sure everything was ok. Dealer said that the reservoir was overfilled. Hopefully, it was only with coolant. Not a great experience, I find that I can't recommend them. Nice and clean auto repair shop though! I find it strange that they did contact me to 'try to make it right', offering a $money certificate for their shop. But never admitted their mistake nor offer to just correct the present problem with the car. Maybe do a complete flush/replace/inspection of the coolant system? I hope that the younger technician does well striking out on his own, but I won't ever trust him again with my vehicles from this overall experience. Especially while including the phone followup, which actually hurt my opinion of this shop. The person on the phone didn't seem to know what they were talking about with car maintenance, nor what the problem was with my car after visiting their shop.

great service.always available! did my transmission for a good price. Still running seven years…read morelater very good at analyzing problems.

This place is an absolute disgrace. They are very rude. Do not help out their customers money…read moresucking thieves service is terrible hours are horrible and they don't care about their customers.

If you live in Mundelein this is the only shop I would recommend! I've owned cars for many years…read moreand I've had them fixed for as many years. Before I came to this shop, my idea of an automotive repair shop was a dim and dirty place with oil on the floor. There's usually a small TV somewhere with old chairs around it. This place is top notch! They have a big clean waiting room with a big screen TV and free WiFi internet. I actually thought that this was a franchise business since the employees wear nice polo's with company logo and everything is professional. I was told about their customer appreciation program where for every dollar you spend you get a "CarMedix mile", once you have enough of these miles you can redeem them for free services like brakes and oil changes. The service I've been provided is bar none! The prices are fair and the automobile is fixed on time when promised. They also have a full body shop and a small dealership. Give these guys a try, I'm sure you'll feel the same way I do!

My RX8 was keyed in a train parking lot a few years ago and I took it here on my brother's…read morerecommendation. I'm very glad I did. Carmedix did extensive panel replacement and paint, resulting in an absolutely beautiful finished product. They perfectly matched the rare original color and replaced the 3M clear bra, as well as detailing my car inside and out before I picked it up. All the panels were perfectly aligned and the car was absolutely brand new. This happened two months after I had switched to Geico and it was an almost $5000 comprehensive claim. I was understandably worried about getting everything taken care of by Geico, but CarMedix took care of everything. I dropped my car off and a week later it was ready. They even arranged for a rental and did all the work of talking to Geico and getting everything approved and covered. I have since recommended them without hesitation and they've done body and paint work on three of my friends' cars, one of whom is extremely particular. CarMedix consistently has some of the lowest prices you can find and more importantly does extremely good work. I've definately not seen a better bodywork value.

Luke from Hawthorn was courteous and professional helping me to get my car unlocked with my beloved…read moredog inside. It was that kind of day. The friend whom I was visiting he recognized, and all the service on their vehicles. He didn't hesitate, on behalf of Hawthorn, to ask if anything else could be done. Promptness was so appreciated after waiting for an hour for AAA to arrive. I will be taking my cars there in the future when good service is hard to find.

Hawthorne Woods Auto is the BEST. Jon (the owner) and Lukas (the co owner) are reliable,…read moretrustworthy, and honest guys. They have always been up front about what issues need to be fixed. Any time I ask "what needs to be fixed now, and what can wait/how long can it wait?" they answer honestly. Jon and Luke hire quality mechanics that work along side them, and they don't ask them to do things they wouldn't do themselves. I've been going here since circa 2010 and I don't trust anyone else other than Hawthorne Woods Auto to make sure my car is repaired and maintained! Great, efficient service. Great people. Fair and trustworthy.

Hands down, the best shop around. I have had so many issues with my car lately and I've been to a…read morefew shops in the area. I am lucky to have finally found the guys at Mundelein. They took my car in with late notice Tuesday morning, had it fixed and back on the road by Tuesday afternoon so I could get to my new job on Wednesday morning. Wednesday when I was driving home from work, I started hearing an awful hissing sound behind the dash. The shop had already closed by the time I would have been making my call so I didn't know exactly what to do. I decided to meet them at the shop when it opened this morning because the guys were so good about getting the previous repair done. I was dreading the thought of having to pay for a second repair in such a short time period (but trust me, that is my luck), and I had resigned myself to that being my reality. I just talked with Jamie at the shop and he said they will be covering the expense for the second repair because they are convinced they should have seen the damage yesterday. I was absolutely elated! Thank goodness for the guys at Mundelein Automotive!

Good service. Alternator went out. They diagnosed it quickly. Replaced the belt, battery and…read morealternator. Had me out the door by next morning. Pricing was fair and work done was good. I would go back. .

Friendly, honestly answered questions and explained details. Pricing is good and fair. Quality…read moreworks performed well and within estimated time frame. No issue using coupons available at their web site. Trustworthy. Glad to find this gem!

Love this honest business of hard working people! Highly recommended car shop! Easy to talk to…read moreabout concerns and cost. My opinion is that this shop is money well spent. Quality service!

Mike is fantastic fair honest never have tio qworry for combacks.Don't question his price for 20…read moreyears even has sold 3 of my cars Gary

So... I got a referraI to come here and see if a 'Mike' would be able to fix my German vehicle's…read moresatellite antenna... and I had high hopes. Fox Valley VW Dealer was ridic on the estimate so of course, thrifty shopper that I am, I got the skinny from them and started checking out my options. This place was one, heard they did well for someone else, and they were open today, so I went over... first impressions, not that well-maintained. I'm defo about ambiance and upkeep... clean car interiors matter FYI... but I digress. So... old office chairs and TBS playing 70s shows... this dude did not greet me when I came in, and i stood looking at him looking at the monitor for 2 minutes... So I ask if he was the person I spoke to on the phone and if i can get my Beetle looked at... and he responds (without looking up) "yes, but I'm in the middle.of something... so if you take a seat..." Yeah. Waiting is not my fave hobby. But I do... and check in on Yelp... so he prolly regretted that action cuz I foiled his quote for 4x 18" tires at $1500.. uhh a 2007 Saturn AWD is not a Bugatti... I redirected the dude to get some online (Tire Rack.com) for $605 including shipping. Back to Mike... after trying to assess my level of knowledge RE antennas... waste of another 10 minutes, he decided he couldn't fix my antenna (like I was gonna do biz after that Schyster deal on tires I saw... no wonder he got mad at me talking about that to the guy)... but referred me to someone by Mariano's... like I would go anywhere on HIS recommendation. Duh.

Whenever I need to go to Casey to have my something checked on my…read more2013 Ford Fusion I am always happy with the service and the results. Every staff member that helped me was awesome! Thank you all! Judy S

UPDATE 4/26/2023 I…read moream absolutely mind-blown by the ownership and accountability taken by Casey Automotive's owner, Mark. While, I would give my one-time experience with the mechanics a 0 star rating, I would give the follow-up by the ownership and absolute 6 star rating out of 5. That averages out to 3 stars. I would say that I have rarely seen this type of follow-up and care for their customers and their experiences from any other business. This was truly the example of good business practices. Mark compensated me for the outstanding bill associated with my issue and then some for my horrible day. I will assume my experience was an anomaly as I have never had this issue prior to this day. I thank Mark for reminding me that Casey is a family-owned business and a member of our community and I will do my part and continue to pledge my future business to their garage. Thank you again for making me feel valued as a customer and doing the right thing. Your business is truly an example for all other businesses out there.