Absolute worst automotive experience in my like....2 months to rebuild a transmission being told…read moreevery week....." it will be ready mid week" and that was after giving them $2,000 up front...never called, I would have to go there every week to get lied to....they replaced a sway bar that dint need replacing and wanted $570 for that..left the windows down on the car overnight in the parking lot durring a rainstorm...and when I got it back after a month, the transmission was slipping..I brought it back and they said it was an engine problem....the car had just passed emissions and had zero engine problems....they said it was throwing some codes but refused to say what codes or provide a print out of any sort...they replaced a MAP and MAF sensor ( they actually farmed that out to another shop without telling me ) cost about another $700.....so $4700 to put in a shotty transmission and screw up my engine after 2 months with no car.....DO NOT TRUST A WORD THEY SAY....I have filed a complaint with the Attorney Generals office and will take the car to a real auto shop to be fixed and sue them for the proper repairs....STAY AWAY

The Customer service was awesome. The person running the front was chill and attentive and was…read moreunderstanding. The price was understandable and affordable, they do really good work and I'll be letting my friends and co workers know that if they have any transmission issues this place is it for real. Very happy overall. Good business

Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

Great service direct and to the point communication. Will go back for other basic car needs in the…read morefuture.

Expensive. Buyer Beware. Harry had a good story to tell about my car. Looked it over and assured me…read morethat it was in good running condition and the transmission would be a good investment.....and it was - for him. $5,000 later it was in the shop again for the transmission that was not fixed properly. He rushed it through to get my business and it ended up costing me another week of a rental car. Learned my lesson about getting 3 estimates. Do your homework!

So far so good. This location was recommended by a wonderful gentleman, Joe, that I met at O'reilly…read moreautoparts. He said "go to Hi-tech and ask for Gilbert" followed by directions how to get there. Best advice I've received since we moved here. Although we had no appointment and just POPPED up Gilbert was so nice. We didn't have transportation back, we were leaving the car overnight, and he made arrangements to get us home out of the rain safely? Who does that nowadays? Talk about going above and beyond and great customer service. We haven't gotten the car back just yet but as soon as I do I'll do an update

I took my car here and never saw it again. I called and called and he kept saying he was waiting on…read morea part. To fix the window. I decided to show up and did not see my car and he searched and couldn't find it. I had to keep calling him he has not once reached out to me. He said my car was towed by his business neighbor. I said ok well when are you going to get it it and did the part come if not I'll pick it up ASAP. It had been like 6 months at this point. So I didn't hear from him despite calling at least twice a week. I had someone else call and finally got him. He said he forgot to check lol. I told him I want my car and my belongings are inside. He then said it was junked. I WAS LIKE WHAAAT!! He said he would replace it and has not done so. He keeps feeding me BS over BS AND MORE BS. He has gone so far as to give me a title and show me a car only to ask for it back. Saying he can't get the parts. Then he finally gave me a car and it wouldn't start after I walked there to get it then had to walk back. Then he wanted me to pay to get the part and he would put it on for the window that wouldn't roll up lol. Plus I was suppose to pay for the title and plates. For a car that won't even start and prob won't last through the winter. Scammer hustler not a machanic

Have fleets of vehicles and the owner has always been honest with us. Gus has gone out of his way…read moreto save us money and has always been fair with us . The level of expertise ( specially in transmissions) Gus has shown in every issue our trucks face is impressive . Excellent place to take a bad transmission to get fixed.

Took my car there for a new transmission. I was recommended to speak to Gus. Awesome guy, great…read morecustomer service. He explained the entire process to me. Said it was gonna take about a week and he actually got it ready a couple days early. Very decent pricing. 5 star customer service, 5 star work.

Outstanding service. Fair prices. Crazy Ron's is a Waukegan Institution. Providing friendly honest…read moreto goodness service since 1971. The big box tire and service centers don't even come close. I've always had a pleasant experience taking my car here and highly recommend bringing your vehicle for tires or service. Ron and his crew are the best.

Sadly, it's now permanently closed, as of summer 2019, after years of excellent car repairs. The…read moreowner decided to retire.

This place is the best he's been around a long time. It's an old-school shop if you want to get…read morereputable service. Very honest prices are great. This is the place to go to Carl is the best he took very good care of me. I am so happy. I will never use anybody ever again. There's a lot of shops in town, but this one is takes the cake thank you Carl. I really do appreciate your honesty.

These guys are the best! Super honest, super kind, knowledgeable, talk to you in laments terms…read morewithout making you feel dumb, efficient , goes the extra mile instead of trying to get more out of you! They truly are my heros! Thanks for everything boys!

Very kind and respectful to me. Listened, answered question, let me get an inspection, and the car…read moreis in great shape more than what I expected I will be referring friends thank you,

While the car I bought was fine, don't expect good customer service after they have your money…read more They would not return my call trying to get my title, blaming UPS instead of their lack of follow up.