Response time is great. Technicians are professional and helpful. We had some issues with our new…read moreunits and Diana, the owner of Comfort Services, went over and above to make things right. I highly recommend this company for all of your HVAC needs.

The salesman came out for a consultation and instead of listening to what we needed he immediately…read moretold us that we should consider a new HVAC system. He then left us with homework to read and watch a video on HVAC systems. When he returned the next morning he scolded us for not watching the video and said that if we weren't willing to watch a 4 minute video for a 20 year investment then he couldn't help us. Outrageous. At no point did he listen to what we needed. I cannot recommend this company.

My heat unit was having issues during the snow storm keeping up. I called to get it serviced and…read morethey had the repair guy here the same day. Rasheed was so knowledgeable, quick and polite. He had the part readily available and fixed it quickly. Such a great employee that you have working for you!!

Always so friendly and responsive. They've cared for our heating/cooling for many years and do a…read moregreat job.

I requested a maintenance/service check. Jeffrey Allen was fast, thorough, and extremely…read moreknowledgeable. He explained everything to me. He even wore boot covers. Totally didn't have to. And on top of all that. The service was cheaper than I was expecting. I will definitely be calling again if I ever need any HVAC services.

Amazing service, very reasonable low pricing. Was able to completely fix my AC unit that was acting…read moreup in little more than an hour on short notice as I only called the day before. They charged up the coolant and was able to give some recommendations as well to include getting a new drain pan that had signs of rust after cleaning out the drain line. Also knowledgeable on newer systems such as Ecobee as well and fixed some settings that I had incorrectly set. Will definitely be using them again and recommending to friends and family. I give them 11/10 as I am truly impressed and that is a compliment not easy to earn from me because I've had some terrible experiences from other big time vendors in the past. Thank you for all that you do Allen Perez AC! Outstanding.

Our AC went out at 6pm, and they have an emergency service tech available for after hours issues…read more The tech came out and diagnosed the problem within 30 mins, fixed part 1 of the problem, and was extremely informative about cost and timeline for fixing part 2.

Sunbelt Mechanical was professional, prompt and didn't try to introduce "extra fees or services."…read more Sunbelt is locally owned and operated and is a reliable "Mom and Pop" service. "DON", our tech was very presentable, thorough and professional. I asked a few pointed questions and he was very thorough in his review and recommendations. Their price and "service plans" are very comprehensive and comparable to the "Big Box" services that will most likely not return your calls or show up. Sunbelt has ACTUAL PEOPLE that work in their office. I would ABSOLUTELY recommend their services.

The best HVAC company in the Sandhills! Knowledgeable, professional, and friendly staff, reasonable…read moreprices, and fast service! Please give them a call for all your HVAC needs.

Superb customer service. This was the third company I'd contacted. The first two were unable to…read moreestablish that my unit was under warranty and instead insisted that I purchase a complete new system for about $10k. The Southmore crew identified the warranty and fixed the issue under warranty for $500. I'm so grateful for their honest business practices and attentive maintenance. Highly recommend the family business.

Sandhills Heating and Air is always quick to respond and get a technician to my house when I need…read moreit. Jesse came to help me this time and he is very professional, respectful of property and knew exactly what to do. He got my hvac back working quickly. He's top notch. I highly recommend them.

Since moving to Raeford, we've used Sandhills for our heating upkeep and various little things…read more However, this week, I had a major issue with an overhead light in the guest room - one that is occupied for the next couple of weeks. I messaged their "need an appointment" system Thursday night. Nothing then and nothing up to the next day at 10am. I then called and they told me same-day was a $75 upcharge, even though we are yearly members. I asked to speak to someone to check availability asap to see if I needed to pay that, or could just get help after the weekend. They said they would send my info over. Nothing about a wait. Nothing about being busy. FIVE+ hours later (3PM) I called again to check on progress and complain. They put in an "urgent" checkmark so the office would hurry and get back to me. They had almost 2 hours to do so. NOTHING. All this time, no help. No call to say busy, to say we can help next week/month/year. I WILL NOT be back. You should go elsewhere too. EDIT :: Well, the customer service rep told me that there were errors by the answering service - as they didn't tell me that the office would be closed and gave misinformation. I've been assured they will be fixing this error for future. In the meantime, 3 excellent people came to the house and fixed my lighting issues quickly, courteously, and politely. I can say they have earned my business back.

Great service, very professional and excellent technicians. They provided a quote very quickly and…read morearranged for a quick install of a mini split

We are new to the area and called a couple of companies to come out to repair our A/C…read more System was blowing hot (not not cold air) into the house when set on cool. Tech came out and replaced a small solenoid in about twenty minutes and charged less than one hundred dollars. Excellent, honest and prompt service. We now have an A/C company to call.

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

Needs a new reception Mr Lovelly is great but his receptionlist does not return calls in a day…read moretimely manner.

Had these guys come install an ac unit in my upstairs home. They did amazing work at an amazing…read moreprice. They were knowledgeable, helpful and all around great. Couldn't be happier with what they did.

I love this place- I have 3 vehicles serviced there. There are honest and fairly priced. They…read morenever try to sell more than I need. As an example they will recommend not fixing something that does not compromise the safety or drivability, if I can live with it on my 15 year old Audi-not worth it. They are very knowledgeable and if necessary do the research to find my best option. They are a family business and friendly accommodating- working with them is a pleasure.

Honest place will tell you what's wrong with your car. They're not expensive. They're not the…read morecheapest, but they're definitely definitely reasonable.