much betta!! finally guy that knows wha he's doing and won't scam! got too work & didn't stop still…read morecompleted

After researching auto shops in Dayton Tx and surrounding area several shops came up with…read morediagnostic services & repairs etc. but apparently J.V.'s Diagnostic and repair doesn't offer Diagnostic services? Very disapointing and a waste of my time searching. Their page offers just about everything do anyone looks for diagnostic or auto repair services might want to call them before entering all your information online. Total waste of my time and their website and name are very misleading " J.V.' Diagnostic & Repair" and I located them on Yelp.

Excellent group of people, fair, reliable and trustworthy. Gave excellent service with a smile and…read moreat a price that won't break the bank. I'm a customer for life!!

Called to schedule an appointment the day before around 5pm. Had me drop off my truck the very next…read moremorning for both front wheel studs and tire balance/rotation. They had it done by noon that same day. Everyone I talked to was very nice, good people. Clean shop with free snacks and drinks. I had a great experience here and would recommend to any friend.

Thorough, honest service. I came in for an oil change only to find out I had been getting the wrong…read moretype put in from another shop! (Yikes) Randy took the time to check in with me about the service, research the correct oil and offer an alternative that was a bit cheaper. He even offered future advice for me to make smart oil purchases in n advance. He and his crew were great to work with and I really appreciate their mindfulness.

Highly recommend! Very helpful people. They also did exhaust work on my truck and did a great job…read moreon it too.

Sp, these guys did something today that absolutely stunned me. I had an issue pop up today as heavy…read moreshowers and storms began , and I called them to try and setup an appointment. These guys didn't even bat an eye, and HOPPED IN THE CAR TO COME TO WHERE I WAS! Now....I wouldn't expect that kind of service every time, but it's a gesture, in a critical.moment for me, that showed me not only that my patronage is valued, but that they are supreme human beings in a time when that just doesnt exist much anymore. No...they're not mobile mechanics. Don't ask. But......they come through for their loyal customers.....and that means the world to me. Gotta go. Brad's texting me to check on the work..... kudos!

I posted a request for estimates on brake repair. I received a fast response from DrivenWerx…read more DrivenWerx specializes in European manufactured vehicles, which I do not have. I give a 5 Star rating for a good start with a potential customer.

He was very kind and helped me get back on the road quickly!! He helped me figure out why my car…read morewas shaking. I'm very thankful for him.

He was paid 4000 and said the car would be ready in a week or 2 and then asked for another 1500 and…read morewhen we show up to get the car the engine wasnt even all the way in the car it was still connected to the hoist wouldnt give the car back so the car dealership is now going to pick it up 281-871-0702 if any one has any questions

Rotors, Brakes, oil change and tires…read more Great people that care about their customers!! I'd recommend them all day, every day. I trust them.

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I have taken my car, my wife's car, and my stepson's car, to Cortez Car Care, many times for…read moredifferent things. They are professional, keep you informed every step of the way, do great work, for a fair price, stand behind their work, and most of all are honest. I have spoken with the owner more than once, as it is family owned, and he is usually there. But one time that I spoke with him that stood out to me that they were different. My stepson's power steering stopped working. I called and I was about to have it towed in as it was parked at a restaurant. The owner got on the phone with me and asked me what year and model the car was. I told him, he asked me if the car had driven through any heavy puddles. I told him it had been raining, so I assumed so. He told me that model is notorious for the sensors getting wet and causing issues with the rack and pinion steering. He said, let it sit for a couple hours and dry out a bit. It should resolve the problem, and it did. He didn't have to tell me that. He could've let me have it towed in and just let it sit and dry and tell me he fixed it and taken me for a ride, but he didn't. That's honesty. I highly recommend this place to all my friends and family, and to anyone else who reads this review.

Im excited with my purchase! Although my credit isn't great, Luis and his manager took about a day…read moreand a half to negotiate with a lender and they finally came through!! I'm so excited with my 2024 Hyundai Sonata!! When stopping by, asked for Luis!!

My overall experience was great! Everyone here was patient & willing to work with me. Would…read morereccomend to anyone looking to finance a vehicle! I would reccomend asking for Juan Martinez. He was super communicative and understanding!