Austin and Lauren are the best! I've been a long time client and highly recommend them.read more

Lauren rocks. I've been seeing her for NINE years now. Lauren expertly provides advice on colors,…read morecuts, and treatments that are best for me! I wouldn't even know what to ask for! She is also funny, personable, kind, has a candy bowl, and has great stories! Great VIBES.

Wonderfully professional and attentive stylist, cozy and light and bright interior, terrific…read morerecommendations for products that really work for my hair type -- so glad I found this salon and Maria!

This place is great! I went in for a blowout for a Holiday party. They were quick and friendly. My…read morehair looked great!

The service at Paul Mitchell Esani is very good. Everyone is so nice. Kimberly did a fantastic…read morejob with color and highlights. Very happy.

This review is kind of hard to write because you have to keep in mind that they are still learning…read moreand that's the whole point lol! Let me start by saying that everyone I came across was super friendly. Like SUPER friendly. I felt very welcomed. I went in for a blunt short cut. (The night school does not start appointments until 5:30pm btw) I was shampooed and then seated for my haircut. The haircut and style took about 2.5 hours, which is a very long time for what I was getting. HOWEVER, I know that these are hair stylists in training but I guess I just didn't know how long to expect to be there. My haircut was a little uneven so the supervisor fixed it up for me. It isn't perfect now but it is pretty decent. I'm not sure I would go back just because of how long it took.

I waited a couple of days before writing the review because I wanted to see how my hair would look…read moreafter that first hair wash post treatment. The result did not disappoint! I have had similar treatment done for the past 6/7 years of my life and this result is just as good, if not better than the previous treatments i've done. The stylist here is very knowledgeable and funny. I will definitely be coming back here again in a couple of months to get it done again! Only con is the price is definitely on the pricier side, especially for future touch-ups. But overall had a wonderful experience.

I really enjoyed my experience at this salon. I arrived on time to my appointment and was seated in…read morestylist chair immediately. The salon is very clean and organized. Great ambiance and friendly staff. The stylist was very knowledgable about my hair type, advised me on proper care for my hair, and answered all my questions. The Brazilan blow out/keratin treatment took about 2-3 hours. It is hard to find professional and trustworthy establishments. From my experience they provide quality treatments, haircuts, and styling.

Ms. Tee, is an exceptional stylist. I went in for a silk press, and found the salon, clean, stylish…read moreand comfortable. Priced affordable. Highly recommended.

Have been a client off and on for 20 plus years. She always does a superb job and the shop is…read morebeautiful as well as peaceful. Love Earnestine

Inconsiderate of client's time. Jahina rescheduled my appointment without checking with me. I…read moreemailed her to let her know the rescheduled time didn't work for me. She agreed that i could keep my original appointment time and could come 15 minutes early if I wanted. I accepted. When I arrived at the agreed upon time she wasn't prepared. I waited 45 minutes before she was ready. Ultimately, I left without being serviced. She refunded my deposit and gave me an extra $20 for wasting my time."

The customer service is horrible! I had a family emergency and had to cancel my appointment…read morewithin 24 hours. I sent her a text first thing the next morning. She texted back stating that she had a 24 hour cancellation policy and that $25.00 will be added on my next scheduled appointment. I do not take likely to someone coming from the side stating some policy that I have no clue about. I asked her where was the policy posted and she said on her website. A site I have never visited and never needed to visit because I always made my appointments prior to leaving her salon. I went to the site (it is a second party site) and it is embedded in a long description of this and that. It does not address specifically her are any of the other stylist charge for cancellation. This will not stand in a court. I compare it to me placing my policy of decducting $5.00 for every 5 minutes I wait for service at my scheduled appointment on my sister's Facebook page If she truly wanted her customers to be aware of her policy, why not post them in the salon? Further, at least show some common courtesy and allow the customer to get through her emergency issue before addressing her. Her skills are decent however not to the extent whereas she can not be easily replaced. In conclusion she lost an estimated $540 (including tips) in the next 3 months for a hypothetically $25

Hung up on me on the phone. No customer service etiquette, so surprised by this experience.read more

I started coming here when it was Charles Gregory Blow Dry Bar but since it has changed ownership…read moreand the experience has been positive. Courtney is my stylist and always does a phenomenal silk press (I'm natural and this hair needs occassional blow dry taming) and my short cut & color. They use great products, tools and I love his technique. One major difference I see in the shop is the increased diverse talent and vibrancy of the staff. I appreciate that in a hair salon. Bookings are online or phone call, parking spots are across at Einstein's (I learned the hard way today and parked in the big lot next to Sprint and had to pay an event fare) and Starbucks is up the block if you need a coffee/tea although the staff here will gladly pour you a mimosa.

I've been loyal to my two stylists for 8+ years, and somehow it just keeps getting better. I may…read morenot live the luxe Atlanta lifestyle, but this is where I get to borrow it for a few hours. The experience, the talent, the attention to detail... all unmatched. Worth every penny, always.

Writing this so others are aware…read more As a first time customer I booked a Russian manicure with Emily. The day of my appointment, 2 hours before the scheduled time, I was asked to reschedule due to her being "sick," and accommodated. When I came in for the rescheduled appointment, I then waited 40 minutes to be seen, causing me to miss a hair appointment and lose a $200 non-refundable deposit. I said nothing and still went through with the service. The appointment itself was fine. No issues, no tension, no complaints. I paid, thanked her, and left. (No tip, I just $200 due to her wait time). When I tried to book again, I was told they would no longer service me because I made the nail tech "uncomfortable." No explanation. No prior indication. Nothing. When I called for clarity, and told the owner Diana, all that I endured (same day rescheduling with the excuse of Emily being "sick" ...that story actually changed from her being "sick" to her having a car accident. Along with my financial loss and inconvenience) I was completely dismissed, and instead of accountability, I was met with defensiveness and "we trust our employee." No apology. No ownership. Just poor customer handling. As a woman of color, being dismissed this quickly from a non-diverse salon with no clear reasoning does not sit right....and feels, at minimum, exclusionary. Yes, the nails were done well. But professionalism, transparency, and respect matter more. There are far better salons out there. I wouldn't recommend this one.