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    TransChicago Truck Group

    1.7 (6 reviews)
    Closed 6:00 am - 4:00 pm

    Services - TransChicago Truck Group

    Commercial truck dealers

    Commercial truck repair

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    Terpstra's Blue Water Marine

    Terpstra's Blue Water Marine

    2.3
    (4 reviews)

    I was fairly new to boating when I met the good folks a Terpstra's Marine. I was looking for a new…read moreSuzuki outboard for my (new to me) vintage runabout. Their price was a bit high but they were super responsive to email and phone. Ultimately I drove 4 hours to save some money with another dealer. Huge mistake!!! The other dealer kept my boat for 3 weeks (supposed to be 3 days) and rigged the boat in such a poor manor that I ended up bringing my boat to Terpstra's to get fixed correctly. They promptly worked me into their schedule, re rigged the boat correctly, quickly and for a very fare price. Plus they provided detailed paperwork and that helped me get some money back from the original Suzuki dealer I worked with. Terpstra Marine is honest and hard working. They got me back on the water quickly and added a lot of value and safety to my boat. At the end of the season I got the boat winterized by Terpstra and again they treated me like family. I will never take my boat to another dealer. These guys are awsome!!!

    When I went in I have the intention to look for stuff for my husband's boat. I felt that since I…read moredid not purchase my boat from terpstra's I didn't get the customer service they would have given had I would have put that money in their pockets rather than another companies. They weren't rude, they just weren't overly friendly. And I spent a pretty good bit on just minor things. The products are quality, and nice, but I think next time I would rather go to Cabela's where people are a lot more friendly. When we spoke the first time we talked about his daughter and her being in the medical field I'm not going to say it was specifically what she does and where she worked and I won't disclose that either. But it's the fact that I listen to him he just really didn't listen to me. That's how I felt. Today of course I walked up to the front counter where his brother was, and he was very nice. He walked me back to where the salesperson was I asked him questions he hurried through it and said he had to go and catch a phone call. He never came back. The lady up front and his brother also helped me as much as they could. He came back out I asked him another question. Again he hurried through it and kind of brushed me off. He doesn't know if I actually would purchase a boat from them next time or not. so when he came to the counter the last time and still didn't really acknowledge me but made sure to tell the lady up front that he was losing out on money because he didn't have a specific item in stock. That was it for me. I won't buy an expensive boat from them because I do not feel like I am acknowledged or appreciated in this establishment. I wish there was another boat sales, service, and maintenance place close. But since thes not, I will just be going somewhere else. Unless it's something really minor that I can pick up from here. I'm just one of those people that like to be able to converse and get a little bit more information on things that I do not know about. I don't like feeling like I'm just another customer that needs to hurry up and buy. I bought two mounts because I didn't know which one to get. And I felt like he just didn't care. It's really disheartening, Especially when I don't know what I'm looking for. They seem to know what they're talking about but don't really help you to understand the things that you need. And until they can do that and make me feel like a valued customer I don't think I would patronize this business again. This was the main reason I left last week and purchased the boat itself elsewhere.

    Van 3 Auto Transport

    Van 3 Auto Transport

    4.4
    (90 reviews)

    Can't say enought great things about Bobby and Van 3 Auto Transport. I called him Tuesday evening…read moreto inquire about shipping our car, we finalized the deal Wednesday midday and our car was picked up by 4pm on Thursday. Full story: We had engaged another broker to transport our car from Boston to California and the other broker pulled a bait and switch tripling the originally quoted price. Needless to say we cancelled our order with that broker leaving us in a pinch. When I called Bobby, I was very skeptical of auto shippers because of the other broker. He was very patient with me, explaining everything and assuring us he would deliver on his promises. I had read all the great reviews on Yelp so I decided to go for it. Within an hour he had located a driver and had the driver's dispatch call me to coordinate a pick-up time and what we could expect upon delivery. When the truck arrived to pick-up our car, the driver was very professional and documented the condition of the car while keeping me informed of everything he was doing. When he finished, I was shown everything he had noted and was provided an electronic copy to my email. Our car was delivered right to our door and in excellent condition. I will never go with anyone else when shipping a car, Bobby and Van 3 Auto Transport are top notch.

    I decided on Van3 to transport my car from GA to CA because it was a smidge cheaper than other…read morecompetitors without lacking good reviews, and the initial call with Bobby went well. However, we scheduled my car to be picked up on May 11/12, but it was actually picked up on May 18. Arrival was estimated to be 5-7 business days & my car was delivered on May 27. Since Van3 don't provide tracking, we put an airtag in the car and my car was sitting around Compton for a few days!! We didn't receive updates (usually a day after) unless we texted or called/left voicemail first. Turns out, it was national inspection week so truck drivers were being stopped or didn't want to accept transport. Being in the business for years, I would've expected professionals to be aware of that time of year.

    Montway Auto Transport

    Montway Auto Transport

    2.2
    (2.3k reviews)

    Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

    I hired Montway to transport my personal vehicle to another state as part of my move…read more Because the shipping cost was high enough to exceed my credit card limit, Montway proposed splitting the payment: a deposit by credit card and the remaining balance in cash. I agreed to this arrangement. I was also told that paying the balance in cash would qualify me for a discount. However, as soon as I provided my credit card information, communication completely stopped. Instead of charging only the agreed deposit, Montway charged my credit card for more than the full agreed amount without my authorization. As a result, my credit card exceeded its limit. Since then, I have repeatedly tried to contact Montway by phone and email, but I have received no meaningful response. The only emails I continue to receive are automated messages demanding that I approve my credit card payment. To be fair, the carrier that Montway assigned was professional, courteous, and did an excellent job transporting my vehicle. They are not responsible for this issue. My complaint is entirely about Montway's billing practices and customer service. It is also concerning that the transportation proceeded normally while the payment dispute remained completely unresolved. At this point, I genuinely don't know how to resolve the situation. I expected clear communication and honest billing, but instead I was left with an overcharged credit card and no way to get answers. Based on my experience, I cannot recommend Montway.

    TransChicago Truck Group - truckdealers - Updated August 2026

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