It is easy to make appointments here, and the office keeps us up to date on what our animals are…read moredue for: vaccines, etc. Also, they are very understanding when you have trouble getting large dogs to their appointments!  (Let's just say our Great Dane had issues.) Their boarding services are wonderful and very reasonably priced. We felt very comfortable having them take care of our Great Dane after he got neutered knowing he would receive his medication on time and eat quality food. Now to the vet: Dr. Scott Peters has been our family veterinarian for close to two decades. He's maintained the health of our donkeys, horse, dogs, and cats (yes, it gets noisy sometimes out here!). He saw us thru two donkey pregnancies, has a great after-hour emergency service (which we have used more than once), and helped us keep the feral cat population down in our area by spraying/neutering the ferals my mom would trap and bring in (I think most vets would have told her that was crazy to do). If you need veterinarian services in the Ava area, I recommend the Animal Clinic of Ava.

I have taken my dog to Ava for a few years and the staff has been great. I recently had to put him…read moredown, and the care and compassion shown by everyone was unbelievable. They truly care about the animal and the person. I will be taking my new dog to Ava for treatment you can rest assured.

I wanted to express my sincere appreciation for Dr. Jane Flathers and Angel Animal Hospital. I have…read moreused other veterinarians in Springfield but Dr. Flathers stands out as the best. I had two dogs before this dog whom I took to other veterinarians. The contrast between previous veterinarians and Dr. Flathers was pronounced. The last veterinarian did not appear to be as thorough in her examinations, her equipment malfunctioned on our last two visits and she seemed to be unable to confidently diagnose my dog's health issue. Every time I have seen Dr. Flathers I have been very impressed with her knowledge and diagnosis of my pet's problems. I would highly recommend Dr. Flathers and Angel Animal Hospital. I appreciate Dr. Flathers' superior knowledge, abilities and genuine concern for the pets she treats and their owners.

Liars and scam artists. Paid to $72 scheduling fee was shown a price of $138 at the end told them I…read moreonly have $140 to spend including the $72 I already paid they told me that the $72 would come out of the $138 and then charged me the $138 then they say well you signed there very shady very very shady. Do not go here.. They're gonna respond and instead of saying, sorry there was a miscommunication they're gonna say that since I signed and it's on video that it doesn't matter. Very upsetting because I like Dr. Flathers, but this place is a scam. I was very clear about the two things I wanted and they were not clear at all about the things they added terrible terrible business practice Shameful I am sure they're happy they got their 80 bucks and lost a customer for life.

I do not write reviews but I had to write this one. I had my cat boarded there for about six days…read more I left her favorite pillow for her to sleep on. When I went back to pick her up, I was ask to come back to put her in her carrier. I could not believe how horrible the cages were. I saw her pillow on top of some things and it was never put in the cage with her. The cages were so small the pillow would not even fit. Susie was so upset when I got there to pick her up. She was screaming like I had never heard before. My heart was broken. It took many days for her to get back ti normal. She will never be boarded at Ozark ever again. I know there are better places than Ozark Vet. Dr. Wade Bridges.

No appointment needed. Ha!!…read more Called in with an emergency. Cat falling over, trouble breathing and can't walk. There answer? Try to find someone else. We're too busy. Time to find another vet that can take care of my animals when crisis hits.

Dr Odell was kind, friendly and very patience. I was very impressed with his knowledge and the time…read morethat he took to educate me about my little dogie that was diagnosed with heart murmur. He showed me the Extxay results to let me understand what he saw and found out and based on these pictures he didn't recommend to start a medication prescription for my Dixie heart condition. I was so relieved that I'll not have to load my small dogie with all the unnecessary medications based on his finding and I was so appreciative of his interpretation of the special situation of my dog. No other vet took the time, before I came to him, to educate me of the condition and gave me all the options of treatments if the condition will worsen. I wish I would come to him before I've signed with the previous veterinary office for a year " insurance" for my dog, so I'll not have to go through all the pressure that the other clinic put me through. Dr Odell is the best one that I came across to in Branson and I'll highly recommend him to any body who's looking for kind, knowledgable and caring vet that will take his time to " educate" you about his diagnosis to put your mind at ease. I really appreciate the kindness of his team in the office also that were very patience and extremely nice to help me found the place and made me feel very comfortable and cared for. I'll definitely go back to this office again and will share with all my friends this great experience that I had when I came for the second opinion after checking Dr Odell all the reviews before.I couldn't ask for a better, kind and knowledgable person than him to take care of my dog situation as he compassionately did. Thanks a lot for your great care and the big relief that you gave me after the visit:)

This guy is great but the others in the practice are absolutely not. If you could be assured that…read moreyou would see Dr. O'dell then it might be ok. Since they don't make the appointment for a certain doctor, just a certain time, you never know who you're going to get. Don't risk it, the other vets in the office are anywhere from lazy (not thorough) to incompetent (couldn't tell or didn't even look, that my cat was female, not male). Too bad Dr. O'dell doesn't have a lone practice.

My sincere thanks to everyone for the ordeal when my little ShihPoo had to have a caesarean. While…read moreit was emotionally tough ( mostly for me), the staff was very patient with me and my hundreds of questions and phone calls.

DR. VANANROOY and the staff are great.. our Mini Schnauzer was having trouble getting on off the…read moresofa and bed. Took in for an exam - and he had pinched nerve in his back. Medication, therapy and some down time has our ten year old pup feeling like his old self.. reasonably priced.

We just had our female kitten spayed with Have a Heart and we're bringing in a male cat to be…read moreneutered in a few days. I was very nervous about our girl having a surgery but she's home and doing well and they took excellent care of her. Beverly and the other ladies who do the phones and scheduling and work the front desk are very nice and so was Thomas, who called us when she was ready and walked us through what she'd need for recovery when we picked her up. I feel confident that everyone there truly loves animals and cares for them well and it makes me less nervous to bring my other cat in. They offer the best prices for spaying and neutering in the area, I called several places and none of them were as affordable as Have a Heart and they don't charge extra for the females and include shots as part of the already, low price. Such a huge blessing to low income families who are needing pets fixed. Thank you and God bless!!

Incredible all volunteer crew. They are all devoted to the care of the animals. Well run, awesome…read morepeople.

Terrible place do not go here if your actually care about your pets. Couldn't even get simple…read morequestions answered.

0 STARS!! This place has now k*lled TWO of my dogs and showed zero grace, sympathy, respect,…read moreanything in return. Years ago they ov3rdos3d my teacup chihuahua with his vac!nes. Today (05/29/26) I took our beloved miniature dachshund in at 8:30am to get neutered and he was k*ll3d instead. At 9:30am we were called and told that the sedation went fine but his test!cles hadn't dropped so they needed our permission to "find them" because it cost $100 more. They said there were no pros or cons to continue or stop the surgery so since we were under the impression he was already put under, we agreed to let them go ahead with it and we would pay the extra money. The vet did not run proper tests on my dog beforehand or check his heart, which was enlarged (found out after d3ath), and put him under in which the anesthetic k!ll3d him. If they would've taken 1 simple step to check, our sweet boy would still be al!ve and well. They also waited over 5 hours to call us around 1:15pm to even tell us the news and when we showed up less than 5 minutes later, he was already cold and stiff. While being very dismissive, defensive, degrading, heartless and down right rude to us, the lady who called us at 9:30am argued that she "never said they had him sedated on the phone" which is an absolute lie. The vet was so defensive and said he did everything he could. We were then told that since his test!cles hadn't dropped, the surgery wasn't even needed because he was more than likely infertile. Then why'd they do it?? Why didn't they tell us that on the first phone call?? He shrugged his shoulders and didn't have an answer then. I asked about the huge time gap from 9:30am-1:15pm and he said "he tried calling us at 11am and it didn't go through" so in his case he didn't get an answer so he waits another 2 hours? We never got any other calls besides at 9:30am and 1:15pm. When asking for all records and receipts to be printed off, they argued until they were blue in the face that our dog had NEVER been there, that's also not true. He'd been multiple times for vaccines and routine things. They finally found 1 singular visit in their records but none others. The vet was also adamant about sending the x-ray that was done after death, instead I took a photo of the computer screen which shows a time stamp of 10:04am. My dog was long gone before they said anything to us so they could make up a story, they were prepared. They still tried to keep our deposit and make us pay for the cr3mation or we another option given was we could just do a mass cr3mation and toss him out. When I declined (after going back and forth to try to keep our money), they tried making me leave with my cold, stiff dog, in a dinky towel in front of their fully jammed packed waiting room. It was sad, embarrassing, degrading, heartless, and downright inhumane of how we were treated. DO NOT go to this place if you want to keep your animals alive. I'm not the only bad review and I also know they have deleted other bad reviews. Keep your babies safe, do not go here no matter the circumstances. HORRIBLE EXPERIENCE!!!!!

We couldnt be happier with the staff and the vet, that took care of us today. Our kitty,…read moreButterscotch has been having some issues, with UTIs, he had an appointment today. On the way there, Butter got sick and pottied on himself. The staff gave him a bath, cleaned up his carrier, he got in quickly, was seen by the vet quickly, checked out quickly. The staff and vet are extremely understanding, and loving towards our baby. My experiences with this clinic are great, Thank you for helping us , to help Butter.

I took my Mothers dog in to have it groomed. Before doing so, a quote of 35 to 50 dollars was given…read moreto my mother. When I picked the dog up, the young lady told me it would be 60 dollars. I told her that they had quoted 35 to 50 dollars. Her response was the dog had mats which would be 10 dollars more. I am no genius but it seems like the quote should have been 35 to 60 dollars depending on the condition of the dog. They should have stuck to their quote. No apology for their misquote. As far as the grooming, it was groomed. Looked good. Piss poor business practice. This is the second time they have pulled the bait and switch on her with their grooming department!

We have an English Bulldog puppy who has been seen by Dr. Mallard and Faith since we adopted him…read more He started to experience some problems and Dr Mallard has acted as our advocate with the MIZZOU veterinary school. He is very knowledgeable, caring and calming (to us) and always takes as much time as we need to understand everything that is going on. We live 1.5 hrs from the clinic and wouldn't dream of changing doctors! Dr Mallard's assistant Faith is awesome as well. She communicates with us and never fails to promptly return our calls.

I have taken multiple pets here over a year or so for reproductive health screenings and semen…read morecollection. This clinic is wonderful! Staff is awesome! The building itself is clean, and up to date. Just goregous. Staff is helpful, friendly and very caring. Prices are fair and even significantly LOWER! Than other clinics for certain services. I am a professional dog trainer and I travel the contry worh our 24 performing dogs. They are my pets and best friends and they come first. I drive hours out of my way just to visit this clinic and staff. I've had several amazing experiences with multiple staff members, this place never disappoints! I HIGHLY RECOMMEND!