It is easy to make appointments here, and the office keeps us up to date on what our animals are…read moredue for: vaccines, etc. Also, they are very understanding when you have trouble getting large dogs to their appointments!  (Let's just say our Great Dane had issues.) Their boarding services are wonderful and very reasonably priced. We felt very comfortable having them take care of our Great Dane after he got neutered knowing he would receive his medication on time and eat quality food. Now to the vet: Dr. Scott Peters has been our family veterinarian for close to two decades. He's maintained the health of our donkeys, horse, dogs, and cats (yes, it gets noisy sometimes out here!). He saw us thru two donkey pregnancies, has a great after-hour emergency service (which we have used more than once), and helped us keep the feral cat population down in our area by spraying/neutering the ferals my mom would trap and bring in (I think most vets would have told her that was crazy to do). If you need veterinarian services in the Ava area, I recommend the Animal Clinic of Ava.

I have taken my dog to Ava for a few years and the staff has been great. I recently had to put him…read moredown, and the care and compassion shown by everyone was unbelievable. They truly care about the animal and the person. I will be taking my new dog to Ava for treatment you can rest assured.

I wanted to express my sincere appreciation for Dr. Jane Flathers and Angel Animal Hospital. I have…read moreused other veterinarians in Springfield but Dr. Flathers stands out as the best. I had two dogs before this dog whom I took to other veterinarians. The contrast between previous veterinarians and Dr. Flathers was pronounced. The last veterinarian did not appear to be as thorough in her examinations, her equipment malfunctioned on our last two visits and she seemed to be unable to confidently diagnose my dog's health issue. Every time I have seen Dr. Flathers I have been very impressed with her knowledge and diagnosis of my pet's problems. I would highly recommend Dr. Flathers and Angel Animal Hospital. I appreciate Dr. Flathers' superior knowledge, abilities and genuine concern for the pets she treats and their owners.

I don't know what happened to Dr. Flathers. I assume it's all about the $$$$ (Maybe to pay for the…read morenew bldg?). She does a good job with my cats but the fees are ludicrous. $90 to schedule an appointment. If you cancel within 24 hrs that fee is non-refundable. My own doctor doesn't charge that much. They charged me $15.22 to use my credit card. Said that it takes extra steps to use that card. This is after I asked, the day we were there, if that was a fee from the business or my CC company. The receptionist told me she didn't know but thought it was the CC company. Well I called my CC Co., and, NOT!!! My bill was $392 for about 45 min and a little inflammation in my cat. Well they just lost my business and my 2 cats as patients. Also I was told someone would be calling to check on, how my cat was doing. Two days later and nobody has called. This morning when I was inquiring about the fees, nobody even asked how he was doing.

Amazing vet office! They actually care about your pet. Saved the life of my kitten years ago and…read morenow treats all of my animals. I like how you can walk in and get seen the same day or drop off. Highly recommend

Customer service there is non-existent. I was charged $19.00 for claw trimming that I did not ask…read morefor and didn't get. The vet trimmed only one black claw on my dog ...and when I contacted Renee, the office manager, to get a credit she kept arguing with me. She was rude and aggressive, asking me who my last vet was and how much they charge. She finally said she'd call me back which she never did. I posted a review online yesterday..she responded to the review saying it wasn't her; she'd have given me a credit! She told me to call and actually denied it was her...I recognized her voice and I remembered her name. Again arguing, she asked why I waited 4 mo to post a review. She said she'd ask around to find who I'd talked to and call me back or email. She hasn't yet contacted me. The clinic has lost the business of 2 dogs because of this rude, unprofessional behavior of the clinic manager. Imagine treating a retired senior like this. I called back yesterday and was told by the less than friendly receptionist after a long hold...' Renee is on a conference call, she'll call you back (of course she never did.) Notice Wade B.'s review here. We liked Dr. Truitt, but The level of customer service I experienced was completely unacceptable and unprofessional.

Dr Odell was kind, friendly and very patience. I was very impressed with his knowledge and the time…read morethat he took to educate me about my little dogie that was diagnosed with heart murmur. He showed me the Extxay results to let me understand what he saw and found out and based on these pictures he didn't recommend to start a medication prescription for my Dixie heart condition. I was so relieved that I'll not have to load my small dogie with all the unnecessary medications based on his finding and I was so appreciative of his interpretation of the special situation of my dog. No other vet took the time, before I came to him, to educate me of the condition and gave me all the options of treatments if the condition will worsen. I wish I would come to him before I've signed with the previous veterinary office for a year " insurance" for my dog, so I'll not have to go through all the pressure that the other clinic put me through. Dr Odell is the best one that I came across to in Branson and I'll highly recommend him to any body who's looking for kind, knowledgable and caring vet that will take his time to " educate" you about his diagnosis to put your mind at ease. I really appreciate the kindness of his team in the office also that were very patience and extremely nice to help me found the place and made me feel very comfortable and cared for. I'll definitely go back to this office again and will share with all my friends this great experience that I had when I came for the second opinion after checking Dr Odell all the reviews before.I couldn't ask for a better, kind and knowledgable person than him to take care of my dog situation as he compassionately did. Thanks a lot for your great care and the big relief that you gave me after the visit:)

This guy is great but the others in the practice are absolutely not. If you could be assured that…read moreyou would see Dr. O'dell then it might be ok. Since they don't make the appointment for a certain doctor, just a certain time, you never know who you're going to get. Don't risk it, the other vets in the office are anywhere from lazy (not thorough) to incompetent (couldn't tell or didn't even look, that my cat was female, not male). Too bad Dr. O'dell doesn't have a lone practice.

My sincere thanks to everyone for the ordeal when my little ShihPoo had to have a caesarean. While…read moreit was emotionally tough ( mostly for me), the staff was very patient with me and my hundreds of questions and phone calls.

DR. VANANROOY and the staff are great.. our Mini Schnauzer was having trouble getting on off the…read moresofa and bed. Took in for an exam - and he had pinched nerve in his back. Medication, therapy and some down time has our ten year old pup feeling like his old self.. reasonably priced.

We just had our female kitten spayed with Have a Heart and we're bringing in a male cat to be…read moreneutered in a few days. I was very nervous about our girl having a surgery but she's home and doing well and they took excellent care of her. Beverly and the other ladies who do the phones and scheduling and work the front desk are very nice and so was Thomas, who called us when she was ready and walked us through what she'd need for recovery when we picked her up. I feel confident that everyone there truly loves animals and cares for them well and it makes me less nervous to bring my other cat in. They offer the best prices for spaying and neutering in the area, I called several places and none of them were as affordable as Have a Heart and they don't charge extra for the females and include shots as part of the already, low price. Such a huge blessing to low income families who are needing pets fixed. Thank you and God bless!!

Incredible all volunteer crew. They are all devoted to the care of the animals. Well run, awesome…read morepeople.

They took our fur baby kitty in on an emergent basis and were wonderful with her. Unfortunately,…read moreher condition was unable to be improved. The vet and techs were wonderful with explaining the diagnosis and helping us to make the correct humane decision. They were very compassionate during the process and made a very painful decision easier to deal with. They are excellent vets and I have used them for years and will continue to do so when I am ready to get a new fur baby. Joy H.

Terrible place do not go here if your actually care about your pets. Couldn't even get simple…read morequestions answered.

We couldnt be happier with the staff and the vet, that took care of us today. Our kitty,…read moreButterscotch has been having some issues, with UTIs, he had an appointment today. On the way there, Butter got sick and pottied on himself. The staff gave him a bath, cleaned up his carrier, he got in quickly, was seen by the vet quickly, checked out quickly. The staff and vet are extremely understanding, and loving towards our baby. My experiences with this clinic are great, Thank you for helping us , to help Butter.

I took my Mothers dog in to have it groomed. Before doing so, a quote of 35 to 50 dollars was given…read moreto my mother. When I picked the dog up, the young lady told me it would be 60 dollars. I told her that they had quoted 35 to 50 dollars. Her response was the dog had mats which would be 10 dollars more. I am no genius but it seems like the quote should have been 35 to 60 dollars depending on the condition of the dog. They should have stuck to their quote. No apology for their misquote. As far as the grooming, it was groomed. Looked good. Piss poor business practice. This is the second time they have pulled the bait and switch on her with their grooming department!

We have an English Bulldog puppy who has been seen by Dr. Mallard and Faith since we adopted him…read more He started to experience some problems and Dr Mallard has acted as our advocate with the MIZZOU veterinary school. He is very knowledgeable, caring and calming (to us) and always takes as much time as we need to understand everything that is going on. We live 1.5 hrs from the clinic and wouldn't dream of changing doctors! Dr Mallard's assistant Faith is awesome as well. She communicates with us and never fails to promptly return our calls.

I have taken multiple pets here over a year or so for reproductive health screenings and semen…read morecollection. This clinic is wonderful! Staff is awesome! The building itself is clean, and up to date. Just goregous. Staff is helpful, friendly and very caring. Prices are fair and even significantly LOWER! Than other clinics for certain services. I am a professional dog trainer and I travel the contry worh our 24 performing dogs. They are my pets and best friends and they come first. I drive hours out of my way just to visit this clinic and staff. I've had several amazing experiences with multiple staff members, this place never disappoints! I HIGHLY RECOMMEND!