I visited this location 2 days ago. The last 3 visits were the worst ever. Had been coming here for…read more7 years. On SEVERAL occasions Francis would be late to my appointments, either her kids or her mother. I could not make one of my appointments Frances charged $45 on top of the $85 dollar service fee. I stopped going about 3 months. When I returned, I paid the $45 dollar cancelation fee but stopping tipping. Frances was upset and made it very clear on this final visit....Frances did not think I noticed but I did. She hurt my ear rubbing my face really hard. Was roughly running her thumb across my throat and the towels were way too hot. Frances attitude and work was VERY unprofessional. The facial seemed like a deep tissue and was so rough I was awaken by the unpleasant behavior from Frances. At the end she slapped some cream on my face and said "I'll meet you up front" and walked out. Im only leaving this comment because a previous comment was spot on with Frances unprofessional behavior and attitude. Would not recommend Frances for any service offered at this location.

A+ Donna and Sherry the massage therapist are "Cedar Hill's…read moreBest Kept Secret!!!!" Ladies please take the time and book with either lady. Stress, relaxation, peace and Awesome sound music. Donna has helped me many times with my last minute appointments which help me when stress tries to take me out. Her deep massages relaxes me and removes the tension from my shoulders and neck!!! The F+ goes to the owners for placing the massage therapist rooms right in front of the busy and loud hairstylists station. No No No this has to change if she cares about having ladies come in to relax from a long stressful day. Yes, I even sent email to owners, So lets see with all the remodeling will she devote quiet space for the massage therapist....

This place far surpassed my expectations! I paid for an hour foot reflexology and she works out…read moreknots in my shoulders, too. She was small but mighty! I felt really relaxed and my pain was significantly lessened by the time I left. Looking forward to returning!

This place was so nice. The staff was friendly, everything seemed and looked clean. I didn't catch…read morethe guys name but whoever did my foot massage was amazing. A little too hard at first but after I let him know it was perfect. Super affordable and I will definitely be going back!

do not use this place!!! made an appointment a week ago. came in at my scheduled time. they forgot…read moreabout me. wanted me to come back in an hour. seriously how do you forget customers. how do you not have anyone there??? what the hell. Avoid this place!!! So absolutely disgusted. sign says walk in's welcome. obviously not! avoid at all costs!!!

At first glance looks like a rub and tug! Chose a 90 minute Thai massage. I believe she said her…read morename was Vendi sorry if it's spelled wrong. Very professional and communicative. She did such a wonderful job I can currently turn my head again! Rearranging the towel to hide my naughty bits is a bit irritating but she made up for it with her skills. Highly recommended . If they painted and cleaned up a bit this would be a top shelf business . Vendi managed to stretch my tired old muscles without making me sore! I will go back whenever I'm in town. For some reason this review wants me to keep typing so I'm just rambling now.

Several visits since Dec 2025! The massage continues to be…read morevery good. Excellent deep tissue massage, very professional and clean. With the very cold weather the massage table was kept warm! with a warm cover during massage. I always find they are busy but it's worth the wait.

During my massage, the therapist used both hands to rub from my back all the way down under my…read moreunderwear, making direct contact with my buttocks. After that, he climbed onto the massage table while I was still lying face-down. He placed his knee between my legs, in the area of my vagina, spread my legs apart under the cover, and used his hands to pull my upper body up and bend my back. I did not consent to any of this contact, and it made me extremely uncomfortable. Afterward, he continued the session by massaging my legs. During that portion, he went under the drape from my toes up to my inner thighs, and his hands came very close to my vaginal area. I again felt uncomfortable and told him that my head hurt so he would stop. He then moved to massage my head instead. The incident left me feeling violated, anxious, and deeply uneasy. At no point did I give consent for him to touch under my underwear or to reach that high on my inner thighs. I believe this behavior constitutes a clear violation of professional boundaries. After the incident, I returned to the business and photographed the license posted on the wall. The photo (attached) shows that the therapist's picture appears taped onto the license, and I am concerned the document may not be valid. I have made a report to the Mansfield Police Department about this incident and request that TDLR investigate both the inappropriate physical contact and the possible falsification of a license document.

Sir was amazing, I felt so relaxed and renewed. Best massage I've ever had. I already booked again.read more

Absolutely one of the best messages I have ever had. I cannot wait to get another. I will be back…read morefor sure!!! Thank you so much! I feel sorry much better!

I've come here a handful of times over the past couple of months and tonight is the first time I've…read morereceived a genuinely bad massage. The massage employee didn't apply much pressure and did some disorganized rubbing on my back with her forearms. I asked for a back walk a couple of times and she never did it. I asked for the massage to be harder and it just didn't happen. The person was obviously very inexperienced. I understand some training happens on the job but this was a full price hour-long massage. Another employee came in to redirect. I let her know I wanted to switch to 30 minutes instead of one hour since I hadn't been there long. They kept going and tried to remedy the situation. The other employee took over mostly but I was left very unsatisfied. In comparison to past massages here this was a huge let down. Nova Comfy Zone is one of the few places where you pay ahead of time and I always tip 20% when I come by. This time I wish I could've got my cash tip back at least. There are several other massage places close by. I want to think maybe the regular Nova team was just out on vacation today or something.

A few months ago I severely fractured my upper arm and I had to have metal and screws put in it and…read moreI just got permission to get a back massage for my doctor because I'm going to be under his care for such a long time. But my neck and my shoulder blade have hurt so terribly and have been in such a strain that my muscles are as hard as can be I can't sleep I never get any relief. I drove by and just saw this place and thought I'll just give it a try. The masseuse name was Coco. She was so fantastic she gave me a deep massage she found the muscle that was so hard under my shoulder blade that hurts so bad and she would pop it back and forth and she would not give up she stayed on it and putting oils and Hot rocks and after about 10 minutes that muscle is and when it did my whole body relaxed I just couldn't believe it I wanted to cry with joy. Then she rubbed my neck it was just heavenly. When she went down my back was feeling really good she kept going back up to make sure that shoulder blade was still in good shape, but when she went down the back of my leg the muscle and behind my thigh... When she pressed into it I saw Stars I had no idea that it was in such bad shape it was hurting so bad and I told her I couldn't believe it that she had found this spot again she rubbed on it until she got it out and feeling good I am 66 years old and I've had many massages but I have never had anything like what coco did. I would give her a hundred Stars. I'm going to stick with her I'm going to go every other week and I'm going to stick with it even after I'm healed I would suggest everybody just give her a try you really won't believe it and I'm sure all of them are good but I was just glad that I got Coco because I'm sticking with her I cannot wait until my next massage!!!

Yvette,I literally had no words to express how my body felt after my massage..Truly therapeutic and…read morerelaxing environment..your calming and personalized touch was so awesome..I woke up with no pain or aches for the 1st time in years..I ll be back..

My husband loved his massage. I booked for his bday & he came out smiling & feeling good! Based on…read moreother reviews I was confident when booking and she did not disappoint! We will be returning customers for sure. The office is so cute also.. the business buildings are adorable.