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Tranquility Day Spa

5.0 (3 reviews)
Closed • Closed

By appointment only

Services - Tranquility Day Spa

Massage

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7 years ago

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Cynda N.

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7 years ago

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Cynda N.

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7 years ago

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Body Therapeutics - RETAIL: 
You'll find plenty of hand selected gifts, skincare, jewelry and more in the lobby, come and have a look!

Body Therapeutics

(21 reviews)

$$

I was treated so poorly by the apparently new receptionist at Body Therapeutics & Medical Massage,…read morethat I WON'T likely be going back. My boyfriend gave me an immersion tank floatation session and a massage as a surprise, relaxing birthday gift. Upon arrival, the receptionist asked our name and immediately turned her back to us while she continued to talk. I asked her to repeat herself so we could hear what she was saying. She went on to hand me the stack of papers (which she clearly did not have ready for our arrival) and to tell me that I could not receive the flotation service if I had colored hair or used self-tanning products. I told her that I did both and that I doubt that my permanent hair color would be a problem. And BTW, I am so fair and had done so little self-tanning that you could not even tell by looking at me (I use Jergen's Daily Moisturizer that has a very mild, colorless self-tanning additive). But she didn't ask about that. She then proceeded to tell me that I would have to pay $1500 if my hair color stained their flotation tank. I told her that I would not sign anything that said I may have to pay $1500 to them if there was some kind of trouble with their tank. At this point, the conversation was really making me wonder how they ever get ANY female clients over 40 to purchase this service with those restrictions. About that time, another employee who I later learned had been there more than a year, came out and was introduced to me as the person who would get me ready for my services. I continued filling out my paperwork and mentioned that there is nothing in the paperwork about hair color, self-tanner or a $1500 fee. The experienced employee then said that the issue is more of a problem with temporary hair color and looked at me and said that I would not be a problem. So, I finished my paperwork and signed it. He then politely asked the receptionist if she wanted to take her lunch which she did and the experienced employee brought me back to the treatment area. And I just chalked up the pointless and stressful conversation to a bad reception hire. But the STRESS was not over! About 10 minutes after I was in the flotation room, there was a knock on the door and this receptionist who was supposed to be at lunch, said to me thru the door that the floating session had been cancelled and to get out. Who knows what she had said, but apparently, she didn't like that the experienced employee had looked at my permanent hair color and obvious low use of self-tanner and said that it would not be a problem and she went off somewhere else to call an off-site manager who the receptionist was now reporting had said to stop the service. Something is wrong over there. Either, they have a very poor setup where common personal products can cause a problem even though you shower BEFORE entering the flotation tank and they want their customers to incur the cost of their poor setup OR they didn't care to investigate the facts being provided by what appears to be an inexperienced employee who didn't agree with the experienced employee. Furthermore, even if a minute amount of self-tanner is a problem or permanent hair color is a problem, this receptionist could have offered another treatment for me to do at the same time. But she did not. I'm surprised that we have not received a call from management apologizing for this very poor experience. Whatever their problem, the net cost is that they lost a potential long-term customer and we were caused a lot of stress and to waste a good part of our day. So needless to say, I don't recommend this business.

I've had many massages in the past few years here. It wasn't until yesterday that I was bitterly…read moredisappointed. Nevermind the fact that I requested a male therapist. It's my preference. Instead I got a female, which is fine, but not what I requested. I filled out my intake form, long after my initial booking, twice mentioning that my right collarbone was extremely sensitive to touch. Natacia, my therapist, with virtually no communication began my massage focusing almost completely on my right collarbone! She worked on the most painful part of my body more than any other part of my body for the majority of my hour. I booked the cbd oil treatment. I did not receive it. I booked the rose aromatherapy. I did not receive it. I booked the leg gel therapy thing. I did not receive it. Thankfully they did not charge me for the services I didn't get, but I was left very disappointed, and in far worse pain than I was before I walked through that door. I would like to add that the level of unprofessional treatment I received yesterday was embarrassing. I love this place and have always enjoyed coming until yesterday. I had been waiting for over a month, looking very forward to this transformative visit, only to be put into pain by a person who clearly doesn't know what she is doing. Sadly, I can't say I would like another visit. What happened to you guys? If it were possible, I would have given a zero star review. DO BETTER.

Massage Envy - Grand Junction

Massage Envy - Grand Junction

(2 reviews)

The owner called me and said he had an audio recording of me scheduling an appt that I spent a lot…read moreof valuable time texting and talking with his office manager about. I walked into the store yesterday and scheduled it for 8/1, not 7/31 (the following day). I don't have the time to keep defending my position through texts and phone calls. I requested that he email the audio recording and a Cancellation form by closing time today and have not received anything. I wonder if the owner, who is a local lawyer, is true to his word. We will see....

A 1 rating because there isn't a ZERO! The owners of this business need to take customer service…read more101! How dare "Chandra" call me and chastise me for my poor review. Both she and her partner Trace are greedy business owners who make excuses for their poor business practises. Here is what I experienced: 1. Charges for "freezing" an account. Greedy and Absurd! 2. Massages marketed at 60 or 90 minutes having 10 minutes on each end shaved off. 3. MT's who complain to the client about the fairness of their cut. Driven by the ownership. 4. Poor front desk training of kids who are clueless how to conduct themselves and do business. Absentee ownership! 5. Charging for hot towels and "incidentals." Nickel and diming clients, greed at its finest! 6. Every massage I ever had here has been challenging. The owner tried to say I was given waived fees for the desks errors! I was not reminded of a massage when I was told I would be, desks fault! 7. How dare an owner of a company have aggressive attitude towards any customer! Chandra tried to "characterize" the client, the customer! She is unprofessional and out of line! I suggest NEVER using this business. "Massage Envy" brand will be notified, as well as BBB and every Social Media available. MT's, run from this greedy business!

Advanced Skin Care & Laser Center

Advanced Skin Care & Laser Center

(14 reviews)

$$$

The whole staff is so kind and April made my entire experience amazing from start to finish. She…read morewas so sweet, patient, and genuinely comforting, which made me feel completely at ease the whole time. You can tell she truly cares about her clients and takes pride in what she does. The whole staff is incredibly kind, and the environment is so welcoming. I couldn't have asked for a better experience and will definitely be coming back! I got a 1:2 syringe in my lips, and couldn't feel a thing. She made the experience so comforting.

I would NEVER, EVER recommend this place. I medically needed a laser procedure done. Not just…read moresomething I wanted cosmetically. So when I got a consultation 18 months ago, they said they could do it on my port wine stain. Flash forward, I got pregnant so I couldn't get laser done. When I re-inquired, I was told the machine was down and it took close to 6 months for it to be back and running. I finally got an appointment for November 25th. I was told they now had 3 people trained on the Cutera laser (Christy who only works one day a week and is busy and booked forever wouldn't have to do it). Then, today, 3 business days before my appointment, Christy calls to tell me the other two Estheticians aren't comfortable doing this laser on my face because it's a port wine stain (aka not normal skin). She won't do it because she works one day a week and didn't want to take on a new client. I LITERALLY needed ONE 20 minute procedure. That is it. I'm top of that, not only did I change this appointment around a trip I had planned to get seen, I now haven't had this treatment done, which is medically needed, for 2 years. Before this, I had to drive to drive to Longmont to get procedure done because I was under the impression no one on the western slope had this laser. Lo and behold how excited I was that a local company (5 minutes away from me!!!) had it. I wouldn't have to spend money on gas, a hotel stay (as I can't drive after the procedure and healing wise), and saving time! BUT this company flat out told me 3 days before (after waiting 18 plus months to get laser done) that "they weren't comfortable doing it" because they haven't done it. Okay. Then how do you get better?! The only way you get better at something is by trying and not shying away. This could be discrimination as well. This laser would have been used on anyone else without a birthmark. I am BEYOND upset and disappointed. I have called and emailed this business NUMEROUS times over the past 6 months. I had to rearrange appointments so I could heal from this procedure and what did they do?! Cancel 3 days beforehand. And here is the best part, I'd do research and the closest place that has this exact laser is 3 hours away from Grand Junction! I cannot believe a local place would not help out a local person. Imagine this being a child who needed a medical procedure and a surgeon wouldn't do it because it's new and this child has to drive 4 hours instead. This business HAS THE LASER and people trained to do it, yet are choosing not to. By all means, sure it's their right or whatever, but how horrible. To leave one of your very own local people in the dust when you have the EXACT thing I need for my medical procedure. Shame. On. You.

Tranquility Day Spa - spas - Updated May 2026

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