Zero stars! Flight was delayed more than two hours and couldn't rebook me and charged me full rate…read morewith no ride. In additional, driver dropped off at the wrong port terminal for cruise ship and just left. Would never recommend and zero stars.

This company is so professional and timely, I would definitely use them the next time I was going…read moreto Rome. A well-dressed man in a nice suit was holding a card with my name on it at the airport. He drove us to our hotel in a Mercedes and handed us our luggage when we got out of the car, then with a friendly, "ciao", he was off. Not standing there expecting a tip or anything. I booked my return from the hotel to the airport in advance and he showed up 10-minutes early. Well-dressed and in a nice car again. Both men were extremely professional and both were early/on-time. Not sure how much more their services are compared to a taxi, but for the comfort, timeliness, and professionalism, it was worth what I paid.

Where do I even start? If there is one thing you do when you are in Rome, the private VIP tour of…read morethe coliseum should be it. And if they allow you to, request that your guide be Lea Lukie! Lea is the most passionate, knowledgeable, kind and thoughtful tour guide on the planet. She made the experience nothing short of perfect. We learned so much about the history and architecture of the coliseum and the Forum. Everything from start to finish exceeded our expectations. Her advice on other spots to see and places to eat was spot on. Top notch service from start to finish with a personal flair that was beyond compare.

Our guide Katya was on time and in the right place. She was lively, engaging and entertaining for…read moreover three hours. Her English was very good and, while clearly very knowledgeable and experienced, she was spontaneous and un-rehearsed, able to stop and answer any question. With so much to see, Katya made it all manageable and memorable. Thank you.

We used Rome Airport Taxi several times on visits to Rome. Their website is especially user…read morefriendly. We were able to book online before leaving the USA. Transfers from airport to our apartment in Prati were flat rate fee and the experience was flawless. Both trips were a pleasure. The car was impeccable and the driver both friendly and professional. We couldn't be more pleased. On another occasion we negotiated a driver and mini van to take our group to Ostia Antica for the day and return us to Rome in the evening. The customer service person contacted us promptly with a flat rate price for the round trip. Again the experience was wonderful. The driver was waiting for us promptly at both ends of the journey, what a pleasure! We highly recommend Rome Airport Taxi. Their excellent service helped in many ways to make getting around in Rome and vicinity a real pleasure instead of the hassle it could have been.

Rome airport taxi scam . We took two taxi rides from the airport and both trips the drivers and…read morethe people working at the taxi stops tried to scam us and other tourists . The coordinator ( wearing a reflective vest)will walk the tourists out to a line of other taxis and they often give some excuses like a bridge is out saying it will take longer jacking the price up. I suggest Uber or My taxi

I feel like they were more advanced than other airports. The airport had clear signage and was very…read moreclean. Also instead of pushing people in wheel chairs which could cause injuries to their staff, they used the attached video instead.

Long wait but they have a piano in their airports .Many people children anyone would get up and…read moreplay it . Many restaurants to chose from a whole different scene .

The non-stop train service connects Rome's Fiumicino Airport (FCO) to the city's central train…read morestation, Roma Termini. The trip takes approx 32 minutes and there is one every 15 minutes. It's €14 per person, which we purchased online. There is a mini-groups discounted fare- 4 tickets in a single transaction for €40. There was 3 of us (€42), so it was kind of annoying we couldn't do the discounted fare.

On Thursday, January 1, 2026, our family of four (myself, my partner, and our two children aged 5…read moreand 4) arrived at Termini from Napoli. We headed to the Leonardo Express platform to catch the Leonardo Express to Fiumicino Airport. The next train was leaving a couple of minutes later. We tried to tap our credit cards on the automatic machines on the platform but they were not working. We asked a Trenitalia employee and a controller, who were talking to each other at the entrance of the train, if it was ok to pay on board, and they said yes, so we decided to board the train immediately. After we found seats on the train, I pulled out my cell phone and purchased tickets online. I saw that we needed to purchase only two tickets since each adult could be accompanied by one child (please see attached copy of the tickets). Just before arriving to Fiumicino Airport, the same controller we had seen when we boarded the train asked for our tickets. I showed her the tickets on my phone and she said "I do not see tickets here". At first I did not understand what she was saying, so I asked her to repeat and explain what the problem was. That is when I realized that, in the rush, I made the mistake of purchasing tickets from Fiumicino to Termini, instead of from Termini to Fiumicino. This is my mistake, I admit it. I tried to explain to the controller that we were not going to use the tickets I had bought (we live in the USA and have no plan to travel back to Rome soon) but she was very rude and made no effort to try and understand that this was just an honest mistake. She then said I had to purchase new tickets and that the cost of each ticket, when purchased on board, is 64 euros per ticket. I was so shocked that I first refused. The controller then threatened to call the airport police if I refused to pay. Having no choice, I paid, using my American Express card to pay the exorbitant amount of 128 euros (please see attached copy of that receipt). This was a total scam. The controller never informed us that purchasing tickets on board cost the astronomical amount of 64 euros per ticket. The controller was rude and discourteous and made no effort at understanding the situation. We were just tourists trying to make our way to the airport, not delinquants trying to get a free ride, but we were treated as if we had deliberately tried to break the law. I complained at the station at the airport and was given an email address to send my complaint. Needless to say, I never received a reply.

The customer service was excellent!! The rooms were always clean. The complimentary breakfast was…read moreserved to us on time.

Very nice and friendly host.The rooms are well located next to the Vatican and different courts…read more You can actually walk to the metro Lepanto. Small Room but very clean and AC available which is a must for Rome during the summer. Overall great experience.

We booked a double bed room and it was spacious, with a good sized bathroom and a nice big window…read more The room and bathroom were very clean and the staff was very accommodating. There is always someone at the front desk and they were so kind to answer any questions we had. Breakfast is complimentary and basic, but good. They supply you with a map of the city and point out all the tourist hot spots. Morpheus is in a wonderful location and is within walking distance of most places. I only gave it 4 stars, because our room was in the front by reception and at times it was a but noisy. It was just typical noise of people talking to the attendant, but we were so sleepy after a full day out that it wasn't too bothersome.

The staff here were by far the friendliest of the hotels we stayed at on this trip. The room was…read morepretty average (with a get what you pay for mindset). But, you're in Rome, so you should be out and about exploring! The AC was a little spotty. The cage elevator looks like a death trap, but we took it once out of desperation and foot pain. It actually runs a lot smoother and quieter than it looks like it would. This location is primo for access to the Termini train station.

If you like Roman ruins, you have come to the right place…read more * * * I hate ruins, Roman or anybody else's. I still think this is the right place. * * * The trouble with ruins is that they are ... well ... ruined. The actual ruins when they were alive would have had painted sculpture, furniture, wall hangings, and everything would have been complete. Ruins don't look anything like what Ancient Ostia looked like in any period. And of course, the markets don't have any of the wonderful stuff that the Romans would have been buying. So I spend my free choice days going to see beautiful Italian places that are in somewhat better shape. * * * That said, the Ancient Ostia Archaeological Park is a beautiful place to be. It just works well as a park. Ostia is actually incredibly well endowed with parks. The Ancient Archaeology park is just one in a series. The ones that I have seen are extremely beautiful. So in the case of Ancient Ostia, I found a nice shady place underneath a spreading tree, Made myself comfortable sitting against the trunk, And looked at the trees and the birds and the ancient stuff and the people coming and the people going. Looking at broken down stone foundations is no worse than looking at a New England stone wall. It was a fine way to spend a sunny afternoon. * * * They sell very cool t-shirts at the souvenir store if you have friends who like images of Ancient Rome. The other parks have the trees and the birds and the people and the tranquility. But they don't have t-shirts - Or 2000 years of history.

Amazingly underrated…read more You can get here on public transport from Rome, FAST! If you are interested in Pompeii this is a great alternate. The site is HUGE. Huge! The estimate to walk from the entrance to the far end is about 1 hour (on very uneven cobbles). There is a shuttle that takes you to the far end for €5, and I suggest you take it. I'm impressed at how well preserved things here are -you can walk on 2000 year old murals! One of our friends had been to Pompeii and said Ostia felt more @real". I really recommend a visit. The staff is super kind a