The process for scheduling behind the wheel lessons is beyond frustrating and extremely…read moreinefficient. For reference I had two other children go through their school's behind the wheel program. They were contacted and all 3 behind the wheel sessions were scheduled at once. They communicated with us when one of my children hadn't scheduled yet, to let us know they'd expire soon. However, at Safeway they let my sons expire, without communicating this. I had to call and pay $50 to extend it. I then tried to schedule these lessons online but as soon as they're released, they're gone. I called to explain how tedious and inefficient this process is and was told he could get on the schedule for a Tuesday at 12:15 during school. I explained how ridiculous that is and was offered one more appointment for a month later a few cities away. I took it and then wanted to schedule the other two lessons. I was told no, I would have to wait until the end of the month again and try to get in when everyone else is and the appointments are gone fast! And then I would have to do that again the next month! I requested a refund so I can do behind the wheel lessons elsewhere. Supposedly I'll be getting a check for $150 in the mail. I will be reporting this scam of a business to the better business bureau as well. Not only do they have a ridiculous process: they also don't apologize for it and just repeat the same information without hearing the issues for what they are. Do not go here for behind the wheel lessons! Save yourself the hours I spent trying to get what I paid for.

This isn't a location specific review, but a review of how the company operates overall,…read morespecifically related to the scheduling and completion of behind the wheel "lessons." We had no problem with the classroom portion, and I would consider that route again for my next teen when she's ready to begin. The company takes on far more students than they have driving instructors for, which ends up requiring you call to try to schedule a lesson, then drive an hour to a lesson site. If you need to reschedule a lesson you are required to give at least 24 hours notice (which doesn't include weekend hours, so you'd need to cancel Friday for a Monday lesson) or pay an extra fine. However, they can cancel last minute without hesitation. We received a cancelation notice 2.5 hours prior to a lesson. If you don't want the inconvenience of driving an hour away for lessons because your area fills up, you will be charged a fee for extending the time it takes to complete the three behind the wheel sessions if it takes longer than a year from the day you sign up for the classroom portion. One might think a year is plenty of time, and it may be for families with two parents, one job, one kid, and no after school activities. However, if you juggle multiple kids/jobs/schedules/sports/after school activities, you may be putting a LOT of time into trying to make it work with Safeway. Also, know ahead of time that the lessons are evaluations, there is no instruction happening. Make sure your driver is proficient and able to pass their behind the wheel test before you start scheduling the behind the wheel sessions. All they do is go down a list of skills and check off whether the driver is proficient yet or not. I'm told by the person in the office that it's left to the individual instructor how they conduct a session, meaning there is no consistency, and no expectations from the driving instructors--may the odds be ever in your favor. If you have ANY other option for driving lessons, I would choose those. If you have no other option, love frustration, and you're ready to make getting your teen their license a part-time job, go with Safeway.

I took lessons with Paul 5 years ago. I was 30 years old. I had never driven and I was as scared as…read moreany new driver could be. Paul helped me from day 1 where we didn't even use the gas pedal, just coasting, to my driver's license exam. I did pass on my first try! He gave tips and tricks that would help for the exam as well as driving in real life. He was firm/assertive when needed but I also felt safe and comfortable as a terrified driver. He made me step outside of my comfort zone. He loaned me his sunglasses when I couldn't see. Because of Paul's help, I am able to work jobs that involve driving. I can now drive giant diesel trucks and haul trailers for work. Yesterday I drove 420 miles in one day. While I will never be a carefree driver, I attribute my driving success to Paul and First Pass Driving. I am eternally grateful for his help.

Changing my rating to one star just because of how the owner responded. It seems he would rather…read moregrasp for straws rather than just take criticism constructively. Also the fact that he refused to address any of the points I brought up, but instead decided to shift blame onto me in a somewhat generic manner. He gave typical responses for why someone wouldn't do well, but can't bring up specific examples. He didn't even pick pronouns when addressing me. It seriously makes me question if he even knows who he's talking to. Also how many students have had similar experiences. Is the problem truly them? Or is he just making up excuses to cover his rear?

My kid forgot their physical card permit at home, and even though we had the paper copy in the car…read morewe were refused service. They kept the $135 and are charging me another $70 for a simple mistake. We also offered for their mom at home to take a photo and were denied. Denying service, fine. But it is absolutely ridiculous to pay the employee for work they did not do with MY money that i am basically giving away for free. Not even going to mention the shitty customer service. Everyone I spoke with even before this incident was extremely rude. Scheduling an appointment online takes upwards of 3 days due to the day long payment processing, day long waitlist to schedule and day long wait for the confirmation of the appointment. Ridiculous. Extremely stupid. My child was given no feedback on their driving and was simply told "you're.... good enough". WHAT!!!!! You couldn't even offer some feedback???!!!! Do not come here.

One of the instructors was very inappropriate talking about things they shouldn't be sharing with a…read moreteenager and about their relationship with their partner, was extremely rude to my child for not understanding something when it's literally a driving lesson!!! I do not recommend this driving school.

Review from experience years ago…read more - disagree with Jim's post * Honestly it's been 8-9 years since I paid for drivers ed as a 15 year old. I paid for a 2 week class plus 3 behind the wheel, i registered with a friend & we talked to him before hand & gave us a great back to school discount, my parents were very happy. My class had 3 others, 4 people total. If you make the experience fun, it will be fun. I can tell that he liked our group because we were actually answering his questions and being attentive. Great videos & discussion with Mr. Abdul, I still remember he was great with explaining driving techniques & safety. He enjoyed our class SO much that he bought us pizza & I think we were actually the only class he did this for because we were so kind to him. At times he can be hard to understand but it's easy if you actually listen. Behind the wheel- he scheduled with me 1 at a time & picked me up. I still remember to this day those experiences! Caution* He has a brake on his side and will stop you in the middle of an intersection to tell you what you're doing wrong... which is fine because I was more in a rush to get out of the intersection (residential neighborhood). Another day he took me to practice downtown early on a Saturday morning, it was perfect for practicing one ways without anyone around. He is so friendly and really wants his students to do well. Funny thing is my significant other and I both took drivers ed with him as kids (a year apart) & we both remember to this day, 9 years later, "smog" for lane changing, do's and don'ts from Abdul! He's a great guy. My younger siblings are of age to practice driving now so I am looking to get them in with Abdul

Can I rate less than 1? This is the most unorganized driving…read moreschool you can find. They offer on-line reservations, however, he will never call or email you back. So when you get annoyed by waiting and decide to call him and ask if he received your message. He tells you that "I don't have my book with me, you need to call back when I am in the office." If you actually get hold of him and take his class. YOU BETTER BE SELF TAUGHT! Because unless you speak extremely broken English, you will not understand a word he says. He takes the entire payment in full up front. Not a big deal, however, he takes 6 months to get back to you about behind the wheel. He does that, because if he can string you alone then he doesn't have to refund your $100. When I set up my "refund" appointment, he was 45 minutes late. It took another 40 minutes to argue whether or not I needed to call the police. Finally, got $100 returned to me after he accused me of only wanting my money back because I am a racist. (I knew he was Muslim before I paid him and I still signed up for class)

Mez was a great teacher and really helped me hone my skills ahead of my test. I'm a very nervous…read moredriver who had previously failed the test, and he was very helpful in getting me to practice the skills I needed to work on the most! He was very available to schedule on short notice and provided great instruction. After 2 lessons, I have passed the road test and am now a licensed driver!

I had a wonderful experience with Sunrise driving school. I failed the driving test a couple of…read moretimes before enrolling in an actual driving school, but Mez helped me pass my test. He explained to me what my mistakes were and worked on correcting those mistakes. He was able to explain everything I needed to do for me to pass my exam. He was strict, but he was the best driving teacher. He helped me gain confidence and get comfortable driving on the actual road. I highly recommend Sunrise Driving School (especially if you came from a different state/country, as Minnesota has its own laws and regulations). It's a lifetime investment, and it's worth every penny. If you're struggling with your driving test, consider enrolling in a driving school like Sunrise. With the help of an experienced instructor, you, too, can pass your test and gain the confidence to drive safely on the road. Thank you so much, Mez!

If I could give 0 stars, I would. Awful experience. We could not get an appointment for behind the…read morewheel for MONTHS and DOUG yelled at my child and demanded contract fees FROM MY CHILD in the car at the start of the lesson. NOTHING was said to us about any fees, which were out of our control being they did not have availability. Lessons are not private as advertised, but with a car full of other children. One female instructor yelled at my child which caused huge anxiety about driving. I don't care if I lose my money at this point but I'm pulling my child out. DO NOT RECOMMEND!

Make sure you keep your receipt's of your appointments as sessions can be cancelled with very short…read moreto no notice or no shows. This may subsequent to other fees even though it's not your fault. Communicate with the staff and double check. Be mindful of time intervals between getting your permit and drivers license to avoid additional fees. They provide the tools necessary to get your license but be aware of these additional things.

FANTASTIC!!! I can't recommend this school highly enough. In 2020 our first son went through the…read morewhole program. It was during Covid, they seemed to reinvent drivers ed during a pandemic with "ease". We had such a great experience that even though we had moved north 5 hours away, we knew without question our younger son would also go to Easy driving school. I called, they remembered us and were so friendly, gracious and helpful. We are now almost at the end of the program again with our youngest child and I have to say, i'm really going to miss them. When on Zoom I listened to the classes and I found them to be great teachers, serious but without scaring kids and very informative. Our kids both rave about them as you will hear in their reviews. Again, I can't recommend them more highly.

We had the best experience with Easy Driving School for Drivers Education and Behind the Wheel. My…read moreson gained so much from the instructors here and they did a great job of making sure that he was ready and prepared for his drivers test. They are great communicators to the parents and to the students. They were very knowledgeable and truly invested in his success. Scheduling was easy and flexible. Thank you so much Easy Driving School for the training you provided to my son. He is now a licensed and confident driver! I would not recommend any other driving school! Five Stars all the way!

I highly recommend this school. The receptionists are very polite and nice on the phone…read more I had Bob for my instructor. He was very patient and helped me with reverse parking and parallel parking. I was unable to do this before, despite countless nights practicing with my family. After one 2hr lesson, I was successfully able to park.

I called to scheduled my appointment and spoke with a male (Tony)- sounded like the owner. He was…read moreso kind, talked to me about the process it was amazing. On the day of my appointment (9:00) no one showed up, it was snowing so I though, maybe they are late. I waited until 9:30 when the office opened and said "I had an appointment and no one is here yet, just wanted to check in". The women on the phone had a very rude tone and said. "Well your payment didn't go through so we weren't going to send someone with our payment. We called you and your husband and left you both voice messages." I let her know that I didn't have any missed calls or voice messages and that my husband did have a missed call from them but no voice message. She said "well I know there were messages because I personally left them, so we weren't going to send anyone over. We gave you until yesterday to call us back, and because your payment didn't go through, we aren't going to schedule anything with you" I responded saying,"I can see why you would think I wasn't interested if you said you called and left messages and didn't hear from me, however, no messages were left so I had no idea you still needed payment or what you cancelled my appointment". [I was trying to be understanding, while still being confused about these so called message]. I continued and asked if we can move forward with scheduling something in the future. She said "Well you would need to pay the missed appointment and pay for a new appointment and because your card didn't go through, I REALLY doubt you would want to do that". I said, "I was willing to pay for both appointments but because your tone was rude and condescending and the customer service your providing me is uncalled for" I added "when I called and scheduled my first appointment, the man I spoke with was wonderful" then she said, "yeah, he called and left the message with your husband" so I responded "BUT you said you personally left both messages". She continued to be rude to me and speaking to me as if I didn't have the funds to pay them so how could I possible be interested in them. Midway, do yourself a favor and get a new "office manager"! Who by the way when asked for her name she said it was "office manager" and when asked to speak to her supervisor she continue to say that she was "the office manager". She is loosing you business.