On August 14th 2024, my child was assaulted by one of the teachers at Everbrook Academy Terez…read moreEstrada. I witnessed this take place via the SproutAbout app live camera. My child was asleep on her cot when Terez Estrada walked over to her, kicking the cot several times, then lifting it with her foot, causing my child to jump out of her sleep scared. The cot nearly rolled over. About 5 minutes later I watched my child walk up to Terez Estrada pointing to the bathroom signaling that she had to potty. Terez Estarda never once looked down at my child to give her the attention. As all of this was taking place I left work early, rushing through traffic to make my way to Everbrook Academy. On the drive there, I continued to watch the live cameras and and repeatedly witnessed Terez Estrada mistreat and neglect my child. While the children were being lined up to go outside, Terez Estrada forced my child to stay inside while all of the other children went outside. During snack time, Terez Estrada literally poured my child's snack on the bare table while giving the other kids a bowl to eat out of. Once I arrived at Everbrook Academy, I immediately spoke with the principal, Sydney Richardson, and told her everything that I had witnessed. The next day, I received a phone call from the Director of Everbrook Academy, Barb. She told me that she would view the tapes and then would give me a call back to set up a meeting to discuss the incident. It is now October and I haven't heard anything from Barb. This incident has definitely been swept up under the rug while Terez Estrada still remains an active employee at Everbrook Academy. This was one of my biggest fears about placing my child in daycare and to witness this all happen is heartbreaking.

We love Everbrook Academy! All of the teachers and staff are so caring and nurturing, but special…read morethanks go to Ms. Rachel, Ms. Dulce and Ms. Rochelle for helping my child reach developmental milestones. We feel like together with this staff we're able to give my toddler the tools needed to reach full potential. It is truly a team effort. As parents, we appreciate being kept well-informed and up to date on daily activities through the phone app. Everbrook has given my child the first steps to success and has been a positive experience for all of us!

We enrolled our only child to Primrose St. Louis Park when she was 3 months old and we were…read morefortunate enough to have her in this specific location Until she turned 17 months old. Being a first time parent, I wasn't sure what to expect with a public daycare.. having my daughter essentially cared for by strangers for 8-10 hours a day, 5 days a week was worrisome as thats more time than I even get to spend with her.. however, Saira and the team of teachers and even Chef, have made a huge impact on our life in such a positive way That I will forever be grateful for!!! From day one of our orientation with Saira, to the first day we brought our daughter into the Infant room, all the way to the last day, when we had to take her out due to a family relocation/move...every day with Siara and her team, felt like they were my family! Not only did The staff/teachers make sure my daughter was cared for with love and care but they spent one on one time with her, teaching her a wide variety of categories that were essential for her core development at her age. I owe her confidence to every teacher she engaged with! There was never one second that I felt worried about her and that is the ultimate feeling any parent dreams of when others are caring for their children! Long story short, Primrose St. Louis park was a true blessing and are some of the most impactful people I have met This far in my life. That said- THANK YOU... Saira- for everything!! thank you for being a wonderful person and leader in a field so demanding and challenging. Thank you for helping me navigate my first year of parenthood outside of your everyday role. Your medical field experience, kind heart, and profound memory made a huge impact on me, and is a big factor in the trust I felt leaving our daughter everyday! You deserve more credit and acknowledgment than I'm sure youre currently receiving and hope your know you made an huge impact on my life! Thank you to the Infant room teachers - those who have been there for years (Ms. Joelle) and those who have moved on. you help care for these babies in such a nurturing way, helping them adjust into the world of chaos in a warm and loving environment! And thank you to the toddler room teachers- those who stepped in to help out and those who hold the ground in that room (aka ms. trinity "titi")! you all have made our daughter feel loved everyday, the second she walked towards her classroom, she would light up and be so excited to see you guys, even calling YOUR names out in the morning in the car on our ride there! and she only Knew about 10 words at that point.. 5 of them were your names!! And To Chef- thank YOU! thank you for keeping the kids belly's full with nutritious foods and most of all, thank you for your continued smiles and greetings in the morning hallway pass through. you always brightened my day! All in all- I can't say enough positive things about the staff, process, care, and overall atmosphere at this location. If you're lucky enough to get a spot, i promise your children will be in great hands! Forever grateful for all of you! THANK YOU For all you do! -Grace and her parents miss you dearly!

As assistant director here, I get to watch many teachers fall inlove with their job. Here are a…read morecouple of reviews: I am here to collectively collaborate to share ideas and to help children become self-confident, cooperative, and ready for school age learning in elementary school. To teach children and help them learn the curriculum. To assess students in their academic levels and assist them and challenge them. To be positive, help students to be self-confident, cooperative and ready for future school experiences! I work here to grow my knowledge with kids. I welcome families with smile on my face to show the kids parents that we are reliable and loving teachers. I am working here to gain experience in teaching and childcare. I believe that children are the future and we must allow them to grow and learn to their fullest extent. The opportunity to help shape the generations to come is a huge honor and an equally huge responsibility. I believe that I am here to provide the future generations the best care possible so that they can carry the torch of problem solving and innovation as they grow into adults. I do this job because I have a passion for working with the kids. I love the early stages: seeing them develop their sweet/funny/all different and unique in their own ways. They are truly the best to be around. I think together as a community we should get to know our teachers more in order to make this family a community. I love seeing the continual growth of my students both in academics and social-emotionally and being able to share my love of learning in hopes to have them become life long learners. I want to provide an educational, safe and loving environment where they can thrive. Early Childhood Education has a huge impact on future success and I want to make sure that my students have access to that. I love my job because I love and teach kindness, to learn and help others, and to grow my knowledge about the career path I want to follow. I also love to encourage and help our students reach their full potential. I myself had a most amazing daycare lady, Barb. I always knew I had a safe place to go where I would always be loved right from the start of my life. I've always wanted to be that person like she was to me. Children are our future. They are among the most engaging and most intriguing audiences one can work with. They bring out my own creativity. I want to help steer children in a positive direction.

It was a really bad first daycare experience. They were not child-focused, family-compassionate,…read morecommunity-oriented or organized. They treated our family with very little regard. For a center that advertises working with each child based on their unique needs and welcoming communication with parents... They fell way short. Red flags started during the paperwork process: contracts stated different things than what they told us. This included a much higher daycare price and a large yearly fee they never told us about. No explanation was given for major inconsistencies. Our toddler had a hard time transitioning into this daycare, struggled more than other kids. Her demeanor changed drastically within days, and it concerned us. On day two, they shared that their strategies did not work on her. They had no other plans to support her. They asked us to pick her up hours early daily due to her crying. We agreed to do so. We never got access to teachers so we cannot speak about the teachers. Only access to the daycare head. We had to repeatedly, kindly ask for school info they sent other parents and didn't send us. We tried to ease our toddler's transition from home, wanted to help her understand what was happening and who her teachers are but couldn't because we didn't have basic info, not even teacher names. They eventually sent us some (not all) of the info, but seemed inconvenienced. We worked with what we had. They did not seem interested in learning much about our kiddo or taking a unique child-centered approach. They did a cry it out method, leaving her to stand alone at the door for hours by herself. Our child became somber and looked defeated. It broke our hearts. Getting dressed in the morning resulted in panic and crying. She became terrified of leaving the house, even to play. This was not normal. On Friday morning, I informed the school we would be a little late because she was having another tough morning. They did not care and would not take her after the 9:00am exact cut off. I found this to be unreasonable when they knew she was struggling and asked us to accommodate them picking up hours early daily. But they wouldn't accommodate even being minutes late. Corporate rules came before child needs. I messaged them that I was losing trust in their willingness to work with us to help my struggling child. The lead of the center called and claimed I called her and her staff "not human". The texts show that never happened. It was about having a human-centered, child-centered approach to my child, but she made it about herself. The conversation was not child-focused at all. She spoke down to us: accused me of expecting her to tend to me all day every day. Accused our family of expecting special treatment. Said she didn't have time for basic admin tasks even though that's her job. Gaslighted me: said she sent teacher names in the welcome packet. Acted like I was overly demanding for wanting info. We checked our emails, we never got a welcome packet. We were just a family new to daycare with a struggling child, wanting to know who her teachers were and other basic info, wanting to support our kiddo. It wasn't an unreasonable ask. It was info they already sent other parents but resisted sending us. She painted us as a demanding, difficult family instead. Our child did nothing wrong but the daycare lead suggested that we withdraw her. We took her up on this offer.  Our parent friends were shocked hearing our experience, never saw this in their daycares. A child social worker expert & friend said my child's reaction was concerning and should have been taken more seriously by the daycare. Don't know if they are understaffed or mismanaged. Don't know if she treats other families this way or if she just had something against us. She didn't even know us. We left after the first week. Though they did not care how this affected our child, we do. She has trauma-like symptoms now. We are undoing the harm with intention and care, she is slowly thriving again. We wish we paid attention to the red flags in the beginning. Stay away from here if you want a child-centered, family-friendly, compassionate, culturally-competent, noncorporate experience.

La Petite Academy is a great daycare. My daughter who was in the infants and toddlers right now…read moreloves going here, the teachers are amazing, I can say my daughter has learned a lot from here. I will never remove my daughter from this wonderful daycare.

*Our Overall Experience*…read more Though Tutor Time was not our first option, it ultimately became a good option for our son. Like any childcare center, it had its ups and downs during our time there. I'd like to walk through some of the experiences as neutrally as possible and hope others will find this review helpful. *Leadership You Can Feel Good About* Stacey Baker is a great and committed director. She truly cares about the children, the programs, and the families. I appreciated how personable and understanding she is, while still maintaining a strong commitment to safety and quality care. She does the best she can with the resources available to her and often steps in where needed. *Teachers Make the Difference* One of the strengths of Tutor Time is its few truly great teachers. When my son first started, he struggled with his initial teacher. At first, I assumed this was simply due to adjusting to a new environment, but we noticed that his behavioral challenges were specific to that classroom and did not occur with other teachers. Once he was moved to a different class, his experience and behavior improved dramatically--it was truly night and day. I hope Tutor Time considers having more teachers trained or mentored by their strongest educators. *How Our Child Was Supported and Engaged* For the most part, our son had a great time. I especially appreciated how his teachers embraced his love of drums and music, incorporating it into activities rather than labeling him as disruptive. He was able to develop new skills and broaden his food palate--it was wonderful seeing him enjoy foods beyond cereal. *Staffing Consistency (or Lack Thereof)* One consistent challenge during our time there was low staffing and high staff turnover. This sometimes caused confusion and disrupted teacher assignments and daily activities. As mentioned earlier, Stacey did her best under the circumstances, often filling in herself when needed. *Peer Behavior and Classroom Dynamics* Another concern we experienced involved our son picking up disruptive behaviors from older children. This was difficult to undo/ "correct" at home, as his behavior became more aggressive for a period of time. Eventually, the center addressed this by separating age groups more effectively, which we appreciated. *Billing, Payments, and Communication* We also encountered challenges with the payment system. The app and payment platforms are not well integrated, as they operate through separate systems. We experienced multiple issues with autopay and found it difficult to track an accurate balance. At one point, we were sent to collections for a payment we believed had already been made. Our statements did not clearly reflect a missed payment, and despite the issue allegedly occurring in March, we continued to make payments through June without any indication of a problem or interruption in services, which conflicted with stated policy. *Would We Choose Tutor Time Again?* Overall, every place has its ups and downs, many of which are situational. Despite the challenges we experienced, our son enjoyed the better moments there, and so did we. Tutor Time has strong potential, and I hope they receive the necessary resources to fully realize it. We look forward to returning when we can. Thank you so much, everyone, for taking good care of my son and for your care and support!

I am so ecstatic to see my 2 kiddos eat more, take naps, learn, play, interact with others, love…read morethe Sprout About App so much! It is a safe atmosphere and the director, Stacey Baker is amazing at her job. I wish can have her high energy, contagious positive attitude, kindness and patience she has. Love the staff too, my sons love going there! Thank you so much everyone for taking good care of my VP and TC! I/we appreciate and you ALL!

Great with the children and they teach them according to their developmental stage. My kid has…read moreblossomed in the past 1 year being at this daycare. He never wants to leave if I come early to pick him up. Teachers collaborate well with the school district therapists. I wish they had a school up to grade 4.

The teachers at Primrose School of Savage treat each child as if she were their own. The front desk…read moreand teachers all know each child when they walk in. I will always take my children to Primrose.

I am so happy that I enrolled my daughter at Tutor Time. The teachers are fantastic, caring, and…read moreattentive to my daughters needs. The directors are amazing. Their communication and dedication to the staff, parents, and children is five stars. I love that Tutor Time offers an app. The teachers can upload a child's daily pictures, diapers changes, and bottle feeding for parents to review. What is also fantastic is Tutor supplies diapers and formula!!! That is a huge plus in my book. There is not one day that I don't drop off my daughter without a smile. I feel so comfortable leaving my daughter in their care. I love that when she see her teacher, Ms. Tracy, she smiles. Would highly recommend Tutor Time, to family and friends

We have had our son in daycare for a few months now and it's been such a good decision! I'll be…read morehonest the beginning was rough! I learned the hard way that I was having a tough time with the transition and I am so thankful for the staff at Tutor Time for helping us through this. Staff comforted our son and made his transition to daycare so great that some days he doesn't want to leave. The staff are so willing to talk about anything and adjust to what we do at home which is helpful. If there is an issue Ashley or the teachers will answer them and fix what they can. I love the cameras in class where I can pop in and see our son happy, learning and loving daycare. The app they use is so nice to message staff, see pictures, updates, etc. The staff all know who the kids are, interact with us and the kids when they are coming and going and make you feel welcome. The director actually helps in classrooms and loves it, unlike other daycares where they don't know the kids or the classes. Our son has learned so much at daycare and we couldn't be more thankful to Tutor Time. They have events to interact with staff, see updates on your child's progress and interact with other parents and kids. I highly recommend sending your kids here!

When we first found out we were pregnant with our first child we knew we didn't want home based…read moredaycare, we wanted a center. In our area, the options are fairly limited, but we toured a couple places. Little Folks was our 2nd place we toured, as soon as we walked in the door we knew it was 1,000% better than the first place we went. We LOVED Katie, who we interviewed with, and we loved the center, the windows, the colors, the environment, everything. When we had our daughter and she started out there we were so happy with the care she received and that she seemed so happy there and her teachers were so great. We felt she was in a great daycare. Now that she is 2.5 and we have daughter number 2 there, we truly feel that Little Folks isn't just our kids 'daycare' Little Folks is an extension of our family. Our girls spend the majority of their day there, and to have that trust and comfort knowing that your children are not only safe, but also happy, learning, playing and absolutely THRIVING, that is something that you can't find just anywhere. Thank you Little Folks, for helping us raise our girls to be the best they can be. We love you guys!

Little Folks Daycare is clean, well organized and dependable. The staff is amazingly caring with…read moreeach and every child. I couldn't ask for a better daycare!!!!!

We love Everbrook! We started our son in the preschool program about four months ago now. Starting…read morea new daycare is so stressful since you don't really know what it'll be like until you start, but we are so relieved that everything has been fantastic so far. Our son has been in a few different daycares across the last few years due to closures and us moving and I can easily say this is our favorite. We've never had a center director that has been as responsive, present, and supportive as Ms. Brittany has been throughout this entire process. The assistant director and the classroom teachers have also been wonderful! They have live-streaming cameras which make checking in very easy but the trust that has been built so quickly has made the cameras just a simple, fun perk now instead of a comfort necessity. The teachers are also great at providing frequent updates on the app. Our son loves going to "school" and literally runs in most days! We are so grateful to the entire team there!

This facility is not education based. I watched my child waste each day just playing or throwing…read moreballoons around. Absolutely no structure and they allow kids who repeatedly hit and harm others to remain at the school. After almost 2 years I had to pull my child as it took more of my energy to monitor everything on the camera rather than to trust the staff. If you want to pay $1,500 for pre-k for your child to be given a tablet or watch movies at lunch, then go to this school. Leadership does not lead and they say they will fix things and don't.