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    Trailways Bus Terminal

    2.4 (29 reviews)
    Closed 8:00 am - 7:30 pm
    Updated 1 week ago

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    The rudest man I've ever had the displeasure of dealing with was at the ticket counter

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    9 years ago

    Obviously a big fan, & why not? Always leave on time. Nice & clean. Never a problem. Seatbelts. Thank you. Very Professional.

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    Amtrak - 'True nobility is being
 Superior to your former self'
      --E.Hemingway

    Amtrak

    3.0(3 reviews)
    3.9 mi

    This review is for todays ride I had with amtrak going to Penn(NYC) from upstate. The service on…read morethe train is a mediocre. Windows are filthy but I prefer to ride the train than buses if I chose not to drive so I can relax. However, on this particular occasion I was well aware that the train is fully booked and so I made the next seat available to others just in case. I preferred to seat in the aisle so I made sure my other bag was on top of the luggage area and ni hindrances to the next seat beside me. I was sleeping when suddenly the conductor shake the back rest of my seat and loud voice helloooo- helllooo!!!! Telling me to move to the window seat so that this two passenger can be seated accross to each other, they are brother and sister but come on she's not a toddler to be watched!!! Shes on her 20's. I was annoyed because that is not a proper customer service!!! Be polite and act professional! Shaking my seat and for a big man with a loud voice that's not how you approach a sleeping paying customer. And yeah the sister of the brother who was seating across to me was sleeping the remaining of the travel whilst I was left feeling soooo annoyed!!! So for todays experience that I received I'm giving away my 0 star rating!

    I love this station! When i have an allergist appointment in Red Hook (about a town over), we take…read morethe Amtrak to Rhinecliff. It's a wonderful trip up the Hudson and this station is wonderful. The taxi drivers that wait outside the station are patient for our train to arrive and are very friendly. The station is nice and has a cute waiting area. The ticket agent is friendly. Only thing is that the station is sort of in the middle of nowhere. But the taxis will take you anywhere, so that doesn't really matter. Definitely worth 5 stars. I would go above that if I could.

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    Trailways Bus Terminal - publictransport - Updated May 2026

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