Very well kept, quite, staff very friendly. Stopped to visit a friend and found this place to be…read morevery nice. My friend likes it there. She raves about the food!

I have lived at The Kenwood for 3 years. I love my apartment the varied activities and I have…read moreenjoyed lots of new friendships

Bad. Just bad. Bad food. Bad care. My dad did a 3 month respite stay in assisted living…read more I once asked a resident what they thought of the food, and this wealthy looking Indian hill looking woman stuck her finger in her open mouth to imply gagging - saying it was so gross. It was expensive too - a lot of people not getting what they paid for. The nursing care was just horrible. Check out: Marjorie P Lee, Maple Knoll, Twin Lakes Dupree, or Ohio Living Llandfair

The SEM Community and especially the Haven have been a godsend to our family and parent. After my…read moreparent left the hospital, Sem Haven Rehab center took great care getting them back up on their feet and walking again. It was determined that my parent was in the beginning stage of dementia, so we have decided to keep our parent there, so they are safe, properly medicated, and cared for. I believe the SEM community is suffering through COVID like most care centers across the US. I am happy they keep our family posted on the number of cases and are doing their best to stay fully staffed.

I generously give this place 2 stars because the Physical, Speech, and Occupational therapy here is…read moretop notch. Unfortunately the staff is not fully vaccinated and Covid has run rampant among the staff. Which resulted in my sweet mother's death. Yes, the un vaccinated staff killed her. Mom had a will to live but Covid was too much. Also due to the Covid dancing among the staff they were severely short staffed. We pulled our mom out after realizing they had only 2 staff members on shift for 15? Memory care patients? Disgraceful. I hope on judgement day those unvaccinated staff members see who they killed, a sweet, kind, gentle, vaccinated woman who had more life left in her. You should all be ashamed.

The Memory care department at Barrington of Oakley LACKS confidence and FAILS to deliver LEADERSHIP…read more/ COMMUNICATION / ACCOUNTABILITY / PROFESSIONALISM/ COMPASSION AND PROPER TRAINING!! The following is our brief experience at the Barrington. - First of all, YOU WILL HAVE TO BE FULLY INVOLVED EVERYDAY TO ENSURE YOUR LOVED ONE IS RECEVING PROPER CARE! - The GROSS LACK of LEADERSHIP ensures that the daily care plan does not exist! There is no set schedule, each IMPROPERLY TRAINED aide seems to ignore the policy set fourth and tends to be on their own program, at the expense of the residents! - Most Aides are very AGGRESSIVE IN TONE AND BODY LANGUAGE especially when waking residents in the morning. Often times NO toileting upon waking. - Meal time is RUSHED AND LOUD some of the residents often seem agitated. - Most residents will Sit in their chair watching TV (LMN) all day long. - Observed Aides sitting down playing on their cell phones while residents were in NEED OF ASSISTANCE. When asked why they ignore the residents, the aides respond with, "they are having a moment." However, a properly trained aide would realize there is a problem, and they are not just having a moment! - ACCOUNTABILITY LEAVES MUCH TO BE DESIRED. The night shift is understaffed. Most aides avoid policy and DO NOT check on residents every two hours during the night as promised, lucky if it is every 6 hours. Sometimes NOT at all! When we would be leaving for the night, a couple of aides would say to us "I didn't know anyone was still here." - Apartment NOT cleaned daily, bed NOT made, sheets NOT cleaned, DIRTY DISHES accumulate in the sink, TRASH PILES UP FOR DAYS. - DIRTY CLOTHES in hamper for days, damp clothes folded and put back into dresser. Clean sheets were put on bed over a SOILED MATTRESS PAD. - Mom's fall changed from, "I woke her up in the morning, needed to get gloves came back and found her on the floor to," "I didn't see anything." Policy states that the Dr. is notified when a fall occurs. That did NOT happen. - Our Dad was on a liquid diet. NO SOLID FOOD. His meals consisted of a burrito and a sandwich. We provided the protein shakes, however, he never got them. He couldn't walk, yet his solid food meals were placed on the kitchen table while he was across the room in his recliner. - DOCUMENTS ARE FULL OF MISTAKES! Shower log annotates showers given on days when our mom was not in the building and on a day when she was sick. - MANAGEMENT IS TOO TOLERANT OF SERIOUS ERRORS! Several times medication had not been administered in the evening hours. One nurse "FORGOT" to give medication two evenings in a row! As well as signing for medication administered daily, when it is only to be giving once every six months. NO ATTENTION TO DETAIL! - Highly recommend installing CAMERAS inside the apartment! Often times the aides would BLOCK or UNPLUG the cameras. This behavior naturally begs the question, what are you doing or NOT doing that you don't want the family members to see? - LACK OF COMPASSION, Day after our dad died, we were there comforting our mom and the nurse demanded that we leave. She RUDELY escorted us out of the building on the orders of the Memory Care Director. This is the same nurse that FORGOT to give our mom her pain medication two days in a row! - To resolve any problems you must COMPLAIN, COMPLAIN, COMPLAIN! We had three meetings with the Executive Director and the Memory Care Director all to no avail! - Clearly the Barrington's memory care staff is more concerned about their own well-being and NOT the residents! LACK OF LEADERSHIP and IMPROPERLY TRAINED AIDES have produced a very caustic and corrosive environment for the residents. WHAT A SHAME!

AVOID Barrington of Oakley Memory Care. Your loved one will be neglected if you choose this…read morefacility. Save yourself the time, aggravation, money, and heartache. and find a facility with staff trained in memory care and a management team that is receptive to your concerns. Our mother was a resident for 82 days. We were physically present in the afternoons and or evenings on the memory care floor for 78 out of 82 days. Here are our observations: * Staff are not properly trained to interact with patients with dementia. * Management does a poor and inadequate job of holding staff accountable. * Multiple workers on cell phones, taking personal calls or scrolling while residents are neglected. * Illegally dressing our mother with two Depends. * Our mother's diet changed to mechanical diet unnecessarily without a doctor's order. * Two months without a shower. Shower records falsified. * Nurse failed to administer medication. Medication record, MAR, was altered to show meds were administered. * Memory care is understaffed. Staff often solo during night shifts. * Not taken to bathroom upon waking. * Abrupt, loud, aggressive tone of voice used to speak to residents by some aides. * Residents are rushed to eat during mealtimes. * A lot of time is spent in front of TV showing programs not specific to residents of that generation. We did have the pleasure of working with several very conscientious and caring aides. We are grateful for the care and companionship they provided for our mother. My siblings and I sent emails, texts, left voicemails, and met with the executive director and director of memory care three times to discuss our concerns. We were not asking for special treatment. We simply wanted Barrington to provide what was promised on their website, in their literature, and what was agreed to the day we signed our lease. Barrington of Oakley's Memory Care Unit is poorly managed, lacks accountability, and doesn't have the best interest of their residents in mind.

It's been definitely real and all ive expected I love to be able to continue doing business here…read morecause I feel they are fair although I was caught off guard and with low prices I'm also in the position to accept their product knowing without looking that it's gonna be what's expected and worth the possible outcome than shopping anywhere else and hoping my family will enjoy as well In the future

My mother needed to find an assisted living situation in short order. I was frantic on a Friday…read moreafternoon as I called Assisted Living Locators. By Tuesday of the following week David Flautt had arranged for us to tour some great facilities he had identified using the information I'd shared. Having him with us on the tours helped us feel confident we were asking all the right questions. With David's expert help we were able to find the perfect place in record time. David not only helped us to explore the best available options based on our needs he also provided invaluable information about things we needed to keep in mind as we went through the process of choosing a place and how to make it happen. We learned that some of the things we had been worried about were not really issues. He made us aware of things we had not even thought about that we needed to know. Now only a month later, my mom is happily getting settled into her perfect new home. I can't say enough good things about David and about Assisted Living Locators.

My parents have been live here. Unfortunately, I am sad to say that I'm extremely disappointed in…read morethe professionalism of the management team and their lack of concern of the residents. The rooms are very unclean and smell like Irvine, understaffed, soiled bedding, call buttons never work and parents have to wait 30 minutes for assistance when really needed. When I asked a caretaker when my Dad would fall how would they now to come in the room to help him! Answer: They wouldn't know to come in to help because the call buttons in the facility do not work. I guess that explains the staff screaming down the hallways. Due to the lack of care we have decided to look at other Senior Living options. This is very sad when you are trusting the facility meet your expectations after what bill of goods they sold us. My advise is if you really love someone then do not send them to Brookdale.

I will admit the place seems to be clean but if you have family drama; they overstep their…read moreperimeters and pick sides. I was POA over my mother but my Aunt and sister told them if I called they were only able to tell me she was resting comfortability. They were not allowed to give me any other information.

The age do not want to do their job the nurses are not nice with the residents and they're not…read moreprofessional they hold conversations in a hallway talking about others

Went to Twin Lakes a few weeks ago to check out a retirement/senior care facility for my…read moremother-in-law. It is very impressive in looks and staff. They are expanding, too. It's surprising to find out that it is a not-for-profit facility which means that once you are in they will keep you even if you run out of money. A lot of thought has been put into everything there and can give you some peace of mind.