I decided to go early in the morning right when the store opened to try my luck at getting the viral mini tote bags--I was hoping to grab at least four. I honestly didn't expect the line to be that long, which made me laugh a little, but thankfully it moved quickly and efficiently. Once inside, everything was very well organized. The staff did a great job managing the crowd--they handed out the bags individually to each customer, which kept things fair and prevented any chaos or people exceeding the purchase limit. I was relieved and excited that I was able to secure all four bags I wanted. After that, I took some time to browse and do a quick shop. I really appreciate how many healthy snack options they carry--it made it easy to pick out a few good choices for my little one. At checkout, the experience was just as pleasant. The cashier was kind enough to offer my son a sticker, which was such a sweet gesture. The whole transaction was smooth and hassle-free. Overall, I left feeling really happy--not just because I got the bags, but also because of the positive shopping experience and the great snacks I picked up along the way. read more

Trader Joe's - Long line waiting for the store opening - Grocery Near Me - San Francisco, California

See all

UPDATE: I spoke to upper management a week after this incident unfolded and was told I would get a call to follow up regarding this since the employee in question was out. It's been a month now and I never once received a call or update. I've even came into the store a few times to follow up and other crew members said they would take a message and relay it to management, but I never received any follow up whatsoever. To say that I'm disappointed is an understatement. read more

I find myself opting for this Trader Joe's at Stonestown often if just for the ease of parking. though I am located in the Outer Richmond, if not shopping during rush hour this location can be more convenient then a sister Store located just outside of the Richmond near Geary. Normally the store is well stocked, with clean bathrooms, and an elevator Option if the escalator to the lower level seems challenging. It's a decent sized store with ample floor space when overflow product displays are justified. Great staff, stock that rotates quickly, and has numerous check out stands feed often by a single feeder line so need to game the fastest checkout. As with any Trader Joe's, I look for latest released items that are often tasty, innovative, and fairly priced. read more

See all

Continued low ratings until they bring back split lines. This is the worst downgrade I've ever seen in a grocery store. read more

Trader Joe's - This is highkey unacceptable for a Monday at 3:00pm. Bring back split lines or at least a express lane. - Grocery Near Me - San Francisco, California

First Sunday of 2026, right before school break ends and many head back to work from their holiday vacation...whoa, it was off the hook. The checkout line literally wrapped around the whole store. But it is not took about 10-12 minutes to cashier. Now that's efficiency.'there many staff on the floor, one at the end of the line (with a sign), and one at the beginning of the line directing the next customer to the appropriate cashier. And all the cash registers were staffed. It's one thing to be busy but it's another to ensure you're doing everything be efficient while still providing great service. Not to mention, the store was very clean, stocked, and organized. read more

See all

This TJ's always fully stocked with Swedish fish gummies and the yummy JAPCHAE fried rice! It's like a hybrid of sticky rice and jap chae noodles! A perfect combination of chewy and savory! read more

Trader Joe's - Swedish fish - Grocery Near Me - San Francisco, California

See all

Very friendly and helpful employees. Helped me find "Inner Peas." Chatted with check out clerk about anime.

I've learned to come only during off hours. When it's empty, it's great but like all TJs can get pretty crowded at times. Staff is friendly, security guard is also nice read more

Always a great experience shopping here. I think this store is managed well. Lines can be long but they move quickly. Staff is always helpful. I see the managers step in when needed. Store is clean. Sometimes they run out of my favorite items. So many fun things to eat here. I like their seasonal items. I like their burritos, yogurt, salsas, cheeses, tuna, and nuts selection. They have the best cherries. Vibe is good here. Parking is not bad even though it is busy in the shopping center. read more

Weekday evening is busy but efficient with lots of registers. Store maintained and clean. Love to see the seasonal rotation of items on a monthly basis (even some new items every week possible!) Well priced groceries overall Easy to park in the lot or public transit at Stonestown read more

Have been back to TJ Stonestown a few times since my initial review and they have changed their check out queue. (not saying this happened because of my review). But I did notice a majority of the clerks bagging and loading bags into carts. A lot of smiles and polite service, Maybe I went on a bad day last time but what I saw was more of what I expect from Trader Joes. read more

This Trader Joe's seems smaller than other ones in the City, but it may be perception? For one, it's located in a basement, so one has to take an escalator downstairs. I think the one in downtown also is same setup, but I digress. Secondly, due to tighter spacing, some of the items are not located next to each other like other bigger stores I'm used to so I had to circle a little bit more to find things. Otherwise, still a great TJ. The cashier we had was very personable. She will be great at sales. Located within the Stonestown Galleria complex, on 20th Ave and Winston Drive. read more

See all

After several months of looking for the Korean kimbap I finally spotted some in the freezer section. There's a two per customer purchase. Fully cooked you reheat the package in the microwave for two minutes. The veggie filling was good but the rice looked weird. Overall was edible. 9 pieces in the package. I rather buy it freshly made at the local Korean supermarket. read more

Trader Joe's - Grocery Near Me - San Francisco, California

This TJ gets pretty hectic, especially on the weekends. Lots of students come by here. The aisles are packed and sometimes can get hard to maneuver around when there's restocking/etc. That being said, it's clean and the lines for checkout move quickly. I think they carry less variety of items here than other TJs. read more

Me and my girlfriend always come here for groceries and I couldn't have passed up on these orchids. The service here is very fast and reliable and we always are looking for the new trending items at Trader Joe's. The ambiance here is like any other grocery store very busy and high paced environment. read more

Trader Joe's - Orchids - Grocery Near Me - San Francisco, California

Traders Joes introduces some innovative products for the different four seasons of the year . During the Autumn season it is pumpkin season. I am all about the pumpkin pie year round but there are items at Trader Joe's has which are interesting and are limited editions and have pumpkin flavor added. At the Trader Joe's at Stonestown in San Francisco you can find some of these pumpkin flavors food items spread across the entire store. It's try at your own risk when it comes to the pumpkin flavored items at Trader Joe's because this location does not have a free taste sample table and you can only rely on a personal referral or gamble on an online recommendation. Not all pumpkins are the same and they are countless varieties of pumpkins dessert and food items at Trader Joe's which are sweet and savory. There is the pumpkin bisque for the overcast weather in San Francisco. Then there is the Trader Joe's pumpkin ice cream for that San Francisco heatwave weather. Then there is the Trader Joe's cheesecake for whatever the weather. As you pass the aisles you also can pass the pumpkin baton with the Pumpkin Spice Batons (rolled wafers with pumpkin spice).You will also find a mini pumpkin patch within Trader Joe's with pumpkin names such as the Fall Fantasy pumpkin, Mini Tiger pumpkin and the Orange pumpkin. Trader Joe's does a good job planting the pumpkins seeds for their Autumn pumpkin release . As the Trader Joe's website says" We Fall for it every year". As we fall back this year keep in mind it's time to rewind (your clock on November 3, 2024). Trader Joe's keep it consistent with their food and service. Traders Joe's pumpkin season Autumn food items are not a gimmick Others stores try to copy but the best they can do is try to mimic read more

See all

This Trader Joe's is conveniently located at Stonetown Shopping Center. There is plenty of parking. And it's easy for commuters to take public trasportation here since so many MUNI lines stop at Stonestown. Also convenient for students at SFSU, whether they live in the dorms, nearby, or to pick up something on the way home after classes are over. The store is actually on a lower level. You enter the doors and then take the escalator or elevator down. When you are finished shopping, you can push your cart onto the "up" escalator for the carts and it will meet you up at street level. There are 2 restrooms ; they are on your left after you get off of the escalator. The store is a decent size for the location. For some reason I was expecting it to be more cramped inside. They have a check out system I had not seen before at other Trader Joe's location. You enter on the left side if you have a cart, and you enter on the right side if you have a hand basket. Both will feed into the "next available" set of registers. I like this more than individual lines for each register... because sometimes you choose poorly and end up in a slow line. The one downside to this location is the narrow sidewalk out front. It gets jammed up with pedestrians walking by or trying to get on/off the buses, while Trader Joe's shoppers are trying to come out with their shopping carts. . read more

Trader Joe's - Trader Joe's Stonestown - Milk Chocolate Covered Peanut Butter Pretzels - Grocery Near Me - San Francisco, California

See all

Popular mall location - probably due to the bus stop and proximity to the college. Shopped a day before Christmas Eve and everything was in stock. Pleasantly surprised at the experience just days before Christmas. I would expect certain things sold out - crowds - black Friday type stuff - but it was nowhere to be found. Went in for the pre cooked turkey half breast. I never tried it before but I've always had my eye on it as an option for people who don't want to cook for a moderate group of people. Got some ready made sides - roasted vegetables and stuffing for a complete no fuss dinner. Turkey was well seasoned and tender - stuffing had apples - everything was great. For dessert had some Zanzes cheesecake and everybody was happy. Check out lines were fast and there was one line for everybody. I think I like this better than the typical TJs checkout process. I usually go to Whole Foods next door and it was my first time visiting this location. Don't let the escalator stop you - just a short ride directly under Target. read more

Trader Joe's - Christmas day dinner. No real cooking. Just heat up. - Grocery Near Me - San Francisco, California

Fast lines, friendly staff. Great location overall with convenient public transportation.

This Trader Joe's is pretty clean and well stocked. I come here often for shopping. The customer service is also pretty good. Check out is also very fast. If you like shopping grocery next to a big Mall then this Trader Joe's is for you. It is easy to find a parking space as well. read more

Shout out to Brandon for helping me find what I need. No more pumpkin seeds but helped me from finding my need to closing out! Stellar service even helping me carry my groceries! Thank you! Felt vip! Love doing groceries here read more

Trader Joe's - Grocery Near Me - San Francisco, California

The food here are varied. I love to try their stuff. I buy everything here from produce to pet food. The service is great. It is always busy and fun to visit this store specially when they have their tasting area open. I have discovered a lot of good frozen food that they have thats very good.The price is very reasonable. read more

Sometimes they are really horrible . One time, they had overcharged me when they charged me an extra item on my receipt that I didn't buy. They probably rang it up and didn't delete it before they started checkout with me. I saw it when I got home but it was too late to complain. Another time they put the wrong price on an item and cash register rang up a higher price, I asked them to check and they just pulled the cheaper price tag off, and didn't honor the cheaper price when it was their own mistake to put the wrong price. Other than that, I really like their flower section. The prices are affordable and the flowers are fresh and come in varieties. read more

Rockstar of a Trader Joes. The hiring manager is on point at this store. They hire the best most enthusiastic cashiers. They're sweet and friendly. but as usual, some of the stock people have a bit of an attitude, but that's ignorable and I see they get cycled out or handled! five stars because the store is clean it's well stocked the cashiers are fast and they're so cute a lot of college kids and retirees too. I enjoy visiting this location. read more

A solid Trader Joes in San Francisco. It is located down an escalator in a basement so it feels tight and can be quite crowded depending when you go (but the crowds are at most Trader Joes locations). The good thing with the crowds is the turnover is high so everything seems fresh. Check-out has always been very efficient in this location. Prices are competitive and seem lower than Safeway and Whole Foods for most items. There's plenty of parking in the Stonestown lot outside, but the safety can be hit or miss, as I've seen the aftermath of a car window break-in during one out of the 10 or so times I've been there. There is security in the store but the parking lot probably needs more monitoring. With the popularity, SF could easily use another new TJs location. read more

Friendly and courteous staff always willing to help Always have a good selection of different items read more

Great variety of food at great prices. Only thing not in stock for me was the painkillers and medication.

What were they thinking? When they put both cart n hand basket in one? Stupid change!

Elite Counsel doesn't think I have what it takes to be part of the club?! Okay let's get into it! Trader Joes - the small, somewhat boutique grocery store you know and love. Plent of folks speak on their products but I'd like to focus on why they (and in particular this location) have such a strong following: customer service and shopping experience. First off, this location has always been fully staffed as long as I can remember.. holiday season, pandemic, summers, rain, sleet, snow, etc. They do a fantastic job keeping things stocked (pro tip, that's usually on Mondays). I'm a mid-week shopper to try and beat the rush but when SF state is back in full swing, the store can feel like a zoo. No fret! They reorganized the store a few months ago which effectively doubled the amount of cashiers available to check people out. The new layout also confused where to find my snackies but felt good to find my adult beverages in their designated home! Staff and service is always attentive and friendly which makes a stressful shopping experience well.. less stressful. I'm happy that TJ still gets the love it's due even though Target and Whole Foods moved into the neighborhood in recent years. This is a testemant to not just the quality of products but to me, more of the shopping experience. I prefer to shop at TJ because of that and encourage you to do the same! read more

Was there this morning to buy the little mini totes. This store did not have limits per person. Most stores had limits. To be fair to other customers. Please have limits. read more

Did somebody say Portuguese Custard Tarts??? Well.. the long wait is finally over. They hit the shelves yesterday. I called customer service to check if they were in stock. Rebecca, the representative, was super friendly and helpful with assisting me through the phone. Really appreciate for her patience and service. Moving onto the tarts.. They go for $2.99 per box. Initially I thought the item would be bigger. It comes in a 5x5x1 box. When I opened it, there were 4 tarts inside. If I had known that the tarts weren't wrapped in plastic inside, I would've been more gentle with it. Ahaha. $0.75 for a Portuguese tart.. I have to say it's pretty decent, but not quite the same as the ones you fine in the bakeries. I really liked the crust. It was super flaky and crunchy. The center tasted more like the standard custards found in cream puffs. Couldn't really taste the egg flavor though. A little too sweet for my liking. Overall I'd give it a 3/5. 04.22.2021 | Thursday @ 10:30am read more

See all

I know they can't do too much about this but it's always so busy and overwhelming in this store! A lot of things are out of stock, and the employees are always annoyed because it's never ending. The main reason for writing this review, though, was a negative experience I had the other day trying to buy a bottle of wine. I shared a basket with my friend, and we split our items up to pay separately. When I walk up to the check stand, the guy asked me for my id, and then said I needed to go get my friend to check her id. I waited for him to finish scanning everything to make sure that's what he actually meant, and he told me to get her again. She dint bring her id, but I asked if we could just show a picture. Of course he said no, and brought over the manager. She was the weirdest part. She comes over, looks me up and down, and says "your friend needs to show her id". I said "oh she doesn't haven't it. I guess I won't buy then, this has never been a problem." She hits me with "oh ok well we follow the law here." and walks away. Listen I could understand if I was buying a bunch of hard alcohol or multiple bottles of wine, but I was just buying one, and it's not the law. May be your policy but it's not the law weirdo read more

It was a very cold night and the store was crowded at 6:30 pm. I was looking for granola bars and dropped my left Apple ear pod. Another customer said she heard it bouncing but we could not find it. After I searched for it and failed. Several trader Joe associates graciously helped me look around. Eventually I resigned to leave my name and number if it was discovered by other customers. Just as I got home I received a call from Chad at Stonestown Trader Joe's saying that they found it. Boy was I happy! Thanks for all the help despite being busy guys!!! Great service!!! read more

This Trader Joe's is located at the Stonestown mall. It's on a lower level reachable by elevator or escalator. It's a bit smaller than some of the other local Trader Joe's. However, it's well stocked with high-quality products. The staff are friendly and helpful. Parking can occasionally be a challenge. It's also near bus stops and MUNI. read more

The staff is amazing. They know their products and give useful advice, updated product information, and have regulars that the TJ team chat with during checkout. You're in an efficient urban setting with a kind, helpful, and energetic environment. read more

Trader Joe's - Person who made my visit extra special today. - Grocery Near Me - San Francisco, California

I have never seen a Trader Joe's in a mall like setting, let alone a Trader Joe's where I have to take an escalator or elevator down to get into the actual grocery store, yet here it lies in the heart of San Francisco! Lol this Trader Joe's has an abundance of unique items thank you San Francisco! As well as a handful of Special commodities thanks to the food allergy people such as myself. Lol it was very well-kept considering it's in a mall and has people constantly walking in and out of it and there were a handful of carts and baskets available for the taking. Parking is a little questionable but thank goodness I got dropped off! Lol read more

Trader Joe's - SF Trader Joe's - Grocery Near Me - San Francisco, California

I really love the TJ foods I think they are moderately priced and fresh. Today I went in like regular and bought my weekly groceries typically I don't go over 70$ this time however it was 140$ as I was looking over the receipt I recognized a charge of 60$ and an additional 15$ fee. They charged me for who knows how many packs of water and the bottle service fee as well. I went in and nobody was there at guest services, I make eye contact with a cashier and they point to someone talking to a worker who I believe was on their break since they in line to buy something. I inch closer and signal to guest services. They help me with my issue, and considering they were very nonchalant about it, it seemed like a common mistake. I ask if I am able to get a cash refund hoping to avoid the processing times. They says no, I then explain how I am a bit frustrated since there is a processing fee and they begin to try and explain to me why there's nothing they can do about it... never did I ask for an explanation and I did not come at them with an attitude either. They goes back and forth for a little and I reiterate I'm not looking to argue just stating that this is annoying as a loyal customer hoping they'll understand it is something they should speak to the team about not me. An apology of course would have been great but the unnecessary back and forth was uncalled for. They then go on a spiel about how I keep replying to them and that they are "going to be quiet now". Wondering what they're like as a manager if this is how they treat guests. Moral of the story watch out for 60$ water charges ! read more

It's a little awkward since you take an escalator to enter. It was relatively easy to find items without assistance. Good selection of plants and fresh flowers. read more

Trader Joe's - $2.99 hyacinth bulb - Grocery Near Me - San Francisco, California

That was sooo rude today!! I understand the policy they have of no bagging your groceries at the register. But common I have two hands, no basket or cart and five items. I literally threw in my tiny salami into my purse so I have hands to carry the rest of the stuff to my car to bag! The cashier yelled at me NO BAGGING downstairs!! I wasn't! It was one salami in my purse! read more

Trader Joe's - That in the photo into my purse ! - Grocery Near Me - San Francisco, California

This Trader Joe's in Stonestown is right in the Stonestown Galleria Mall & has it's own separate entrance. You take the escalator down to where the store is. This Trader Joe's is a boon to students who attend San Francisco State University nearby. The store layout is spacious which I liked & also quite cool that a Trader Joe's is right in a Mall as find Trader Joe's quite alright. The products here are similar to other Trader Joe's where you can pick up produce, a can of beans, soy milk, tofu, & shredded coconut to top your smoothies! read more

Trader Joe's - Grocery Near Me - San Francisco, California

See all