Scott accepted a cold call from me regarding a property in Royal Oak that concerned problems from…read moretransitioning to a new tenant. Scott listened carefully to the situation and made some recommendations in-depth. While Scott could not take me on as a client due to conflicts he had a very analytical approach to problem solving. He was also able to refer me to other professionals in the County. This is important as I do not live in Michigan. I think you would have time well-spent if you invited Scott orAndover LLC to work on or review your real estate project. He was referred to me by IREM as one of the few certified professionals in the City.

From the owner: Extensive Experience – We currently provide apartment community and Multi-Family management…read moreservices for both our own portfolio and a select group of third-party owners, including some institutions, that we have long-standing relationships with. Through our strong track record of success, we now manage over 800 apartment homes across the country. Advanced Team Members – The individuals assigned to the residential Multi-Family management teams have many years of experience with the management of residential communities. We hire the best; provide them with excellent systems, training and support with the goal of meeting or exceeding owner expectations. Excellent Reputation – Our growth has been predicated on word-of-mouth referrals. We take ownership of the properties we manage and look for ways to create value by utilizing our strengths of; experience, local market knowledge and a very strong commitment to being the best. Innovative Technology – Technology has redefined the traditional role of service companies in every area. The role of the new real estate professional is to interpret and analyze this wealth of information for their clients. It is with this vision that Andover operates.

The team at Michigan Management Specialist has been extremely helpful in every aspect of my renting…read moreexperience. As a first time renter I was grateful for their willingness to deal with any of my questions or concerns quickly and efficiently. You can really tell their number one concern is the happiness of their clients and for that I would highly recommend them to anyone looking for a home in this area. They're not just another company, their a group of people dedicated to their job.

From the owner: Michigan Management Specialist is a one stop shop for ALL your real estate needs! Servicing…read moreresidential, commercial, multi family and HOA's. We can be a great network for investors, agents and tenants! You invest we do the rest.

GaryGary and his crew did such amazing job. I am very happyGary and his crew did such amazing job…read more I am very happy with they work some great people thank you Gary. Love y'all. Good job.

GC Property Services did an awesome job replacing a fence for us. They gave an accurate estimate…read moreon the job and did everything they said they would do. They kept the worksite clean and professional. As with any job, there were unexpected challenges, but they were creative and innovative in overcoming issues and getting the job done. The fence turned out great! Next time I have a need to get something done right, I will be calling GC Property Services!

sent e-mails concerning poor snow plowing....twice...came back "non-deliverable". called, had to…read moreleave a voice mail...no response..star rating...you don't wanna know

Thank you for being so responsive! It is great to have Darrin back as our representative. He was…read moreexcellent when we had him as our manager several years ago. I trust that this change will be very positive for our community. He has already made sure that a long standing issue that I had was handled.

Since 2012, we've had three different property management companies in this area. Stoney Creek is…read moreby far the best out of the three. For both tenants and owners, the team at Stoney Creek is wonderful to deal with. Their processes are very clear, fair, and refined, and make dealing with them very smooth. Their communication is clear, and they are responsive to both their tenants and property owners. If they manage a property that you own, they will ensure that it is well cared for, and maintained. If you are a tenant of theirs, they respond to your maintenance requests quickly, and ensure that repairs are fast and convenient. I really wish that Jim and the Stoney Creek team was our first property manager in this area, instead of our third. If we'd started with them, we wouldn't have needed to change property managers two times.

Jim who Manages these properties is the definition of a landlord nightmare. He neglects the houses,…read moreneglects the tenants and manages to still take all of your money and threaten you with court if you dare to argue the fact they have no basis. asked for itemized list upon security return as to why they wouldn't refund, wouldn't respond. had floods in the basement as well as the toilets in a house and he refused to give the time of day unless we paid a fee. I felt bad for the person who actually owned this home as there is irrefutable water damage and Jim didnt notify the owner, so im sure as they're concerned, everything is great. It's sad. avoiding renting from the company would be the best decision you've ever made.

Al Phillips has managed our condo in Macomb for 9 years. He's very professional, knowledgeable, and…read moreefficient. Our relationship has evolved from just corporate to a valued and trusted friend! We moved to Shanghai in 2008 and we planned on renting to a friend. Two days prior to leaving, our friend was forced to back out and we were left in an awful quandary!! I made a desperate call and immediately Al stepped in and handled the entire process for us. Without his expertise, that could have easily turned into an abject disaster! Also, it was not until much later that we have realized just how lucky we were to have found Al at the onset of this process! Throughout these past years, Al has managed tenant issues, mitigated tricky contractual details, coordinated repairs/maintenance, and guided us through critical financial decisions- all, while scheduling calls with me half a world away and reminding me about things that would have easily slipped through the cracks. We have decided to place the condo on the market and it was just understood that Al would oversee the sale of our property. I would and have recommended Al to anyone needing property management!

Agents are uniformed about properties. Ppl in office are extremely rude and short when speaking to…read moreyou on the phone.

I can't keep quiet any longer.The worst closing on our house possible.We closed in January and the…read morebottle of champagne remains unopened in the fridge. Our realtor,Jim Skylis, did a terrible job representing us. he lost one buyer through failure to follow up with the prospective buyer,after our counter bid. We never even found out till 3 weeks later when we called to find out the buyer moved on to another house. No box with flyers till after the window of opportunity had closed and school was getting ready to start. Also no Open Houses offered till that time.We were very flustered at his lack of communication and initiative.Once he started working at it we already had to drop our price significantly.This wasn't even the real problem. We finally got buyers for the home,but time ran out for them and they had to be out of their house before our paperwork was free and clear to close. They had nowhere to move in the meantime. We negotiated what WE thought was a fair deal for them to move into the house early at $50/day until the paperwork came through and we could close. Mr.Skylis at this point,without asking us offered them a Home Warranty Policy at our expense! When I asked him why and who he was really working for,he said he just said, "I Didn't want the house deal to fall through." At this point the buyers agent wrote a check out for $1500,which my husband and I assumed was good faith money towards the rent,but Mr.Skylis refused to take it,which was okay,but their realtor took it back! If Mr.Skylis had been representing us,instead of himself,he should have insisted we hold the check.It was like they just wrote a check to themselves! We continued to have to pay the mortgage on the home while the buyers were living there for 29 days. In the meantime we met with Mr.Skylis several times to discuss various issues that had to be taken care of.Each time we talked about the rent issue, and he said very little about it.When we got to the closing the buyers had come first,signed their papers and left,but came back for final details. We were almost done and they got ready to leave. We asked them for the rent money,and they looked at us like we were crazy.What rent? My husband said,"Did you think we were supposed to pay for you to live there for free,while we paid the mortgage? What was the $1500 for? They said they thought it was for damages in case they backed out of the deal! In the end,Mr.Skylis kept quiet through the whole thing.He knew about this and never said anything to their agent because he didn't want to lose the sale.His contract was up with us and it was his last chance.We told the buyers to leave. When we confronted Mr.Skylis with all his misrepresentation and his deliberate hiding of the rent issue he denied nothing. He said,"What do you want me to do? Write you a check for $1400?" I immediately said,"YES!" His reply was,"You will feel bad." And I said,"NO, I won't!" At that point my husband said that we were always honest people and we were going to leave it up to his conscience to do the right thing. We walked out,there was no handshake,we never even got a thank you from him.We received a thank you letter from the owner,Glen Bianchini about a week later,and it was signed and said if there was anything he could do to help call. So after waiting for Mr.Skylis conscience to kick in, and getting no result, we decided to try his boss. We thought maybe we could mediate this. We were put through to his voicemail and left two messages. My husband finally got through on a Friday around four. Mr.Bianchini said he doesn't have voicemail and never got the first two messages,then he said he knew nothing about our house sale or closing.He said he signs lots of those letters.(nice to know you are just a name in a pile of letters).We wanted to come in and discuss what happened person to person,not on the phone, with his associate,Mr.Skylis. His response to that was,"Why are you bothering me this late about a problem like this?" Then he accused my husband of yelling at him on the phone,so he would have a reason for hanging up. We considered going to the Oakland County Board of Realtors, but guess what?? Mr.Skylis sits on the Board of Realtors! How is your conscience doing,Jim???I saw there full page ad in the Advertiser that said Outstanding achievement and customer service and I said I am going to expose the REAL STORY!!! Put that in your pipe and smoke it!

BEWARE: I was…read moreterribly disappointed with how unprofessional and the lack of compassion the agent I used had from this office had. I was assured that everything would go smoothly and I could change my mind right up to the closing. Not true I ended up being sued which went on nearly a year and I was still forced to sell my home. I had to hire a lawyer to accomplish what my agent could have done if he knew more or cared to do a little research. Yet he had no problem putting his hand out taking his entire commission. Knowing that I would barely have enough money at the end to find a decent place to live.