Rich and Zack made myself and my sons feel at home. Neither of them attempted to "upsale" us, and they were both very "soft-touches". They were encouraging of us to take the 3 vehicles we test-drove to our own mechanic to have him look at them if we wished, which was a major plus for me. In addition, they were very much willing to work within my schedule when it came to visiting the dealership and finalizing the sale of the vehicle we ultimately purchased. They understand the needs of their customers and do their best to cater to those needs. The car prices were just right and reasonable. I recommend them and the dealership. read more

If there was a rating of zero, I would give it. We bought a 2011 Ford F-150 on February 10, 2026. We were told the care was as is except for a warranty that they provided. We thought that the warranty would provide some insurance. Boy, were we wrong. After we brought the car home, that night we started experiencing transmission problems. I called TradeZone and told me that we would need to go through ProGuard Warranty. I took it to a Ford dealer and they diagnosed a Lead Frame in the transmission problem. The warranty company denied the claim using selective terminology (solenoids/switches vs. sensors). The warranty was not worth the paper it was printed on. Then I asked the dealer to inspect the truck. They told me that it would not pass inspection due to multiple rust holes in the frame including the control arm connections. If you even think of buying a car from Trade Zone, run the other way!! read more

Overall if your purchasing from out-of-state. If they say it'll pass in Pennsylvania don't believe them. Obviously the laws have changed in New Jersey over the years since I lived there they will pass junk in New Jersey.. You know like rocker panel ROT!! They should have at least cut me a break on some of the repairs.. $3,000 was a bit excessive. I guess I should have got it inspected sooner but you do have two weeks to get it inspected at that time I had to make an appointment to get done. Apparently there was a rash of inspection frauds going on.... My biggest beef is they said it would pass inspection, did not specify what stated would pass. read more

I purchased my vehicle 4 weeks ago. I still haven't received the title. My temp tag expires tomorrow. I have been chasing them for the last two weeks for the title. I kept getting the run around. I am an hour away from this dealership. When I called them last week they said they finally had it and I could come pick it up. I told them I am an hour away. They said they would mail it priority mail. I called them today because I still don't have it. I got a bunch of excuses as to why I still haven't received it. None of which they acknowledge that it's their fault. Again, they told me I should've picked it up. They refuse to issue me a new temp tag. And said they'll pay my ticket if I get pulled over. Wow. How often do they do this to people? What lovely customer service! I'll never go there again read more

Where to begin... I purchased a 2018 two-door JK Wrangler from this dealership, believing I was getting a good deal. Unfortunately, within only 1,500 miles of driving, the vehicle began overheating. I contacted the ProGuard warranty company and brought the Jeep to three different shops, all of which diagnosed the issue as a head gasket problem. During this time, my vehicle sat in shops for about 2 1/2 weeks. I reached out to the dealership about these issues, but instead of offering support, I was told by a representative that it wasn't their fault and that I was "taking it too far." Keep in mind, the shops I went to were the ones recommended by the warranty company the dealership sold me. Eventually, I was referred to the dealership's own service shop, which is an hour away from me. That shop claimed it was only a radiator cap issue. However, the warranty company refused to cover it, and when I went back to the dealership, I was told that since it was outside the 90-day window, nothing could be done. Their final response was that the vehicle was sold "as is." As a consumer, this has been an extremely frustrating and disappointing experience. I expected honesty and accountability, but instead, I was left with an unreliable vehicle and no real support. For anyone considering buying from this dealership -- think twice. They don't seem to care about the customer, only the sale. read more

Had Zack/Zach as a salesmen. He made the process efficient and smooth. Spoke to me like I was a real person and not just a guy with a wallet. read more

Almost fell for it! Took a 90-minute drive to go take a look at a Saturn Sky which presented well in the photos. Looked in the trunk and found puddles of water, water damage and accumulated rust!! Who knows what other problems that car had?! I even laid down a $300 deposit that I have yet to be reimbursed for almost a month later, which I will be expecting in a matter of days! Of course we did not purchase that piece of junk and Zack was in his feelings about it. A couple of days ago, I simply left one star (as if I would leave 5 stars after taking that drive and almost falling for his auto fraud scheme). Zack calls me yesterday about the review trying to figure out why I left him one star... Why do you think? I told him to refund my money and he says "Take down the one star review"... I kinda laughed at that and said it's not happening and you're going to refund my money anyway. It's my money and I have the paperwork to back it up. He's on the phone laughing sarcastically because he really has nothing to come back with other than "You've got problems". You're the one with the bad reviews and in your feelings calling me, so it seems to me you're the one with the problems! Sell better cars and be honest about your product and you'll get better reviews. This place is loaded with bad reviews! Get over your small-man syndrome and refund my money. read more

Horrible experience from A-to-Z lied about the title they did not have possession of made me do all the leg work and phone calls Car needed a lot of work to be road worthy after first week I had to put $3000 into it. Charles Basile and his team of crooks stay away from Trade Zone !! read more

This must be one of the WORST places i have ever bin too in my entire life!!!!! They tell you "nothing is wrong with the cars they have, But just in case they will give u a warranty on any car you pick." once you have the car they tell you to get an oil change. I paid full price in cash for this car mind you. I got the warranty added that they wanted to give me. i go get the oil change and have everything checked and they bring me into were they have my car on the lift and my rack and pinion was broken come to find out i bought it like this i have an autistic child that got in this car with me we could have bin killed or killed someone if i didn't take this car in to get my oil done after they told me nothing is wrong with the car. On top of everything the warranty they gave me does nothing and they refused to take the car back. i so pissed I'm a single mother with a disabled child and they took advantage of me and they told me it was my fault. PLEASE DO NOT GO HERE PLEASE any good reviews you see on yelp is there employees and family's writing the good reviews. PLEASE DON'T GO HERE!!!!!!!! read more

Awesome. Got my car for a great price and all the e paperwork taken care of. My plates came in and all is well with the car so far.

bought a Toyota Siena 2014 very happy with the car good price and good service thanks Trade zone

Called about a car we wanted to check out the next day and left our name and phone number. After driving 1/2 hour to the place we found out that they had sold the car the day before. They said they couldn't find our number so they never contact us or even asked if we were interested in checking out another vehicle before they just walked away. read more

WARNING: CONSUMER PROTECTION RANT: So I have bought a few cars from The Trade Zone on Route 31 over the years so when my son saw a truck on their lot for a good price I was confident that we would be treated right and with respect due a repeat customer. I did not haggle with the price, it was a fair deal and as a contractor I don't like bickering over penny's when the service is better than the other guys. Well fast forward 3 week and my son gets into an accident. He rear ended someone. I immediately figured he was not paying attention and was ticked off because he just got it and honestly my insurance rate would be affected. He took it to a local shop for a scheduled once over. This is what we discovered and documented. The Rear brakes were missing parts aka hardware so they were in fact inoperable. My son was lucky he was not traveling on the highways or towing his welder or one of my trailers. I went back to the Trade Zone thinking I can reason this out and discuss this like adults to resolve it. After all I am a multi car repeat customer. The freaking sales guy Jimmy was a complete buffoon and mocked me the entire time I was there . I remained calm and explained that I felt that they should never have let that truck off the lot without doing a safety check. We are talking a Dodge 3500 dually here. He said and I quote " I can't put new brakes on every vehicle on this lot.... there must be 3 or 4 cars out there with bad brakes" I asked if they do safety checks and his answer was NO. Let me repeat that. THE TRADE ZONE AUTO SALES ON ROUTE 31 SOUTH DOES NOT DO BASIC SAFETY INSPECTIONS ON THEIR VEHICLES. So this sales guy Jimmy is willing to throw away a repeat customer over a $300 brake job after placing my kid and anyone driving in front of him in danger. I believe the legal term is negligence. SEE you in court Jimmy read more

We placed a deposit on a vehicle yesterday afternoon and returned today with our son to pick it up at 9am and were told that it was sold. We have the signed paperwork as proof that the deposit was placed and the vehicle was to be held for us. This is the most unprofessional and underhanded behavior we have ever experieneced from any business. read more

About 7 years ago I bought a used Ford escape from them. It was awesome! Lasted 305,000 miles for me then sold it and it's still going! So this time when I needed a car, of course I thought of the trade zone to purchase a used car. Well, to my surprise, a lot has changed in 7 years there and not for the best! Let's start with the lot. Test drove 3 cars...each one had its own problems. One had front end issues as it veered dramatically to the left..another had weak power upon acceleration...and the third felt really nice to drive..so I chose the third a 2006 honda accord. Before I chose that car, I wanted to test drive a 2014 escape but the bottom of the inside drivers door was completely rusted to a crumble. Like if u breathed on it it might crumble off. Zack the salesman said, rust like that is common in this area..what!?? I was born and raised in that part of nj for 40 years, rust like that doesn't happen in our area..it happens in flood cars and down the shore due to salt in the air..I found that response odd..but attributed it to sales tactics. I let it slide and didn't choose that car. So I purchase the honda. Drove out of the dealership and 10 minutes into my drive home to get 500$ more for the deposit to bring back to the dealership the check engine light comes on.i used my basic code reader and it pulled a p0325 code..knock sensor. I went on a mechanic website and it explained that a knock sensor is a serious part of making the engine run right. If the knock sensor is bad and u keep driving on it u can destroy the pistons. Essentially destroying the engine. When I got back to the dealership I told Zack. But when we turned the car on the check engine light was off. This is common on a knock sensor problem. The check engine light will go on and off. But in zacks words, "knock sensors aren't a big problem. It's a minor issue and not serious, you're just being paranoid you shouldn't believe everything u read on the internet." Wow! Facts are facts no matter where I got the information from. And the fact is, the car had a knock sensor issue and it is serious. So I drive the car back the next morning to have Zacks mechanic look at it..of course his mechanic was out that day...and at that time the check engine light went off..so Zack tells me, " there's nothing anyone can do if the check engine light isn't on." Another crap answer...codes are stored Zack, even if they've been deleted! But you know that, you just thought that I was a stupid woman who knew nothing about cars. So monday morning I call to see if Zacks mechanic was back, he said yeah, drop it off. I said, I can't drop it off as I have no way to get home and I live in Pennsylvania. He said well, that's the best I can do. I asked can't I just sit there while the mechanic fixes it..Zack says no, cuz he might need to order parts. I asked don't u have a parts delivery service? Zack says condescendingly, " no, it doesn't work that way sweetheart!" Uhhhh! Yeah it does Zack! Padik and Napa have people that deliver parts to mechanics all day long! After all of his B.S. answers, I decided it was best for my safety to take the car to my mechanic. I didn't feel comfortable having this place touch this car at this point..upon taking it to my mechanic, I learned it not only had a knock sensor problem (which the code was deleted but stored) it had a broken Manifold hose, bad spark plugs, a drop of brown sludge of transmission fluid, and 2 holes in the exhaust pipe. About the holes in the exhaust pipe...there's no way that this car passed emissions yet it has a brand new inspection sticker! Hmmmm...Zack, that's against the law!!! Look up 39:10-26 etc seq. When selling a used vehicle registered in nj new and used car dealers are required to 1) make sure vehicle can pass emissions inspection.2) perform or pay for any repairs necessary to pass emissions without charge or return the purchase price to the buyer...putting a false inspection sticker on a vehicle that can not pass inspection is against the law Zack!! and I will be pursuing this with njdmv. Zack, about 3 times during this purchase you said, " I don't have a crystal ball." When I asked u if there was anything majorly wrong with the car...we'll, Zack u don't need a crystal ball if you actually had a competent mechanic that thoroughly checked the cars before slapping a price tag and a false inspection sticker on them! Is it that hard to check the basics? Fluids batteries spark plugs emissions and codes??? Is it really that hard to make sure all the cars you're selling r safe to drive off the lot? As far as integrity...u have none! As far as customer service, u r condescending and arrogant. As far as car knowledge u have none. But u definitely get the award for being the slimmiest dealership I've ever dealt with! read more

purchased a vehicle I saw on Trade Zone's up to date website on 10/25/18. One of the best things about the business was the family atmosphere allowing for a pleasant experience while asking all the necessary questions. Jim was able to get me in and out in my purchased vehicle very quickly. However now things are coming to light that it seems if I purchased the top level warranty I would not be having to cry over in his office literally. I was very clear I had to ourchase this car on borrowed money as I was starting over from nothing so i had nothing to spend for repairs. The owner was aware and the repairs that followed became functional and involved lost work time. Within the first week of ownership the battery died and had me stranded twice. I had to pay for the service to have my vehicle.jumped the first time and then the 140.00.cost of the battery. Because I cried in the owners office it was agreed for us to split the cost. 10/2 The vehicle right rear wheel seizes driving up 31 and almost causes near collsion. I call warranty place to ask about coverage answering machine call thw aurp office.promised immediate return call which never happens. Upon removal of the wheel it is very obvious that the rust build up is so atrocious that the e-brake seized. With the near accident on 31 I sat waiting and heard nothing except fron the woman when I called who said they were too busy and Jim who sold.me the car was away so she had to speak with him. A week old used car even should not be sold with this safety issue. So it is this latter issue that made me retract my review. I lost work now and will until I can get it to a shop because the standard pull the brake only temp fixes the problem. I asked the owner to.fix.the issues which now are as follows full shock replacement 450.00, brake replacement 500.00 and his reply was .. get this..... what did.I expect for a 3100.00 car. Hunterdon County has many other dealers that will treat you with more respect. Jimi and his dealership have received many emails asking him to assist me in fixing these issues in a less than 2 week old vehicle he sold and he has ignored.Sadly now the FTC, BBB and even lawyers can fight this out. You, potential buyers can drive.up 31 and find other dealers first. read more

Just bought a Ford Explorer from Jimi. He was great. It's hard to feel like you aren't getting shorted when buying a used car. This place was honest and I would recommend anyone there over the big dealerships in the area! read more

Came in from out of state and bought a car super easy. Salesmen were super nice and got us in and out with a brand new truck in no time.

Be very careful of any vehicles on this lot. By all means have the vehicle checked very closely by a mechanic. Do not listen to any stories the sales help may give you regarding the vehicle. read more

Don't believe what you see...this dealerships practices are beyond disgusting. Bought a 2010 Subaru Forester that had a clean CarFax and drive pretty quietly considering the 146k miles on the odometer. Deal went fairly well and when I picked up the car I was handed 1 key but no FOB. Well, every time we opened the door the alarm went off because on a Subaru the FOB and key work together. Called Jimi and asked the dealership to pay for the FOB...after a lot of haggling, they paid for the FOB but not the programming...first $75 out of my pocket. 2 weeks after the car came home, noticed a shimmy in front end when braking, brought it to Subaru thinking brakes...no such luck...bad struts, leaking control arm bushings and 1k miles overdue for an oil change...total $2121. Warranty purchased from dealer refused to cover any repairs so called Jimi. After admitting he knew nothing about cars, and telling me the car had been checked out by his "mechanic", he offered me $500 towards the repairs. WHAT! Then he offered that his "mechanic" could fix it for 1/3 the cost (the same mechanic who said the car was a safe, quality vehicle), then he said my daughter must have hit a pothole and that caused the damage! Lesson learned: don't buy from this dealership unless you have the car checked inside and out by someone you trust. read more

Bought a 2013 dodge durango from them. Drove it from the lot to my mechanic ,Turns out truck ends up needing power steering rack/oil pan gasket leaking /motor mounts are bad. (3,700 bill). So I call them the same day get told you bought a used truck "at a deal",tells me to call warranty. So I give the warranty a call they tell me they wont cover any of it .Week later more issue come up, truck randomly wont start/ transfer case low light flashes randomly also. It's been nothing but headaches with this almost 13,000 "deal" I got. read more

Recently bought two used cars from this Trade Zone, Jim was very helpful and friendly and the cars were in great shape for great low prices. Highly recommend for used cars!! read more

I've bought several trucks from Trade Zone over the years. As a general contractor my vehicles must be reliable and on the road. A day in the shop is money out of my pocket. The staff has always been attentive and go above and beyond to please their customers. Thank you Trade Zone!!! read more

I just bought a used car here. We had been looking for months and had poor experiences at other used car dealerships, but not trade zone! They met our needs and went above and beyond to be helpful. I ended up with a great car at a great price. They pulled up the car and washed it for us when we decided on it, assisted us with insurance to help us get a great quote, and were overall professional and helpful. There is a super cute office dog as well as an added bonus! read more

This is the worst dealership I have ever been to! I was sold a piece of crap car that I have reason to believe was submerged in water at some point and that was never disclosed to us. They fail as a dealership. Trade Zone Auto Sales is the epitome of what a dealership should NOT be. I am guessing that they have no moral values, which is made obvious by selling me such a horrible car that they must of been fully aware of prior to my purchase. Do yourself a favor and do not go here. You will be just as disappointed as I am. Unreliable and untrustworthy= Trade Zone Auto Sales. Do not waste your time with this joke of a dealership. read more

Steer clear of this dealer unless you bring your own mechanic! I've purchased a number of vechicles over the years using the Internet whcih were located across the country and have always had good luck . . .going through a dealer, saking all the right questions, getting photos . . . one can determine if the vehicle is what one thinks it is. In the case of a truck that Trade Zone Auto Sales had listed on E-Bay, I was sure it was a solid purchase. There was a detailed description, photos, a short video and Jeff Basile (the "Internet Sales Manager") answered all my questions and assured me it was ready to drive across country and back . . . . well, I had it shipped to me and that is where the truth came to light. They had mentioned small scratches in the paint (expected for being used), a loose cup holder and really nothing else of note. When it arrived, the first thing that stood out was that the rear window was MISSING and in calling the dealership, they admitted it had been that way and they had forgotten to mention it. Then driving it less than 10 miles the Service Engine Soon light came on and over $500 in repairs was needed to correct the issues - this time Jeff swore he did not know anything about it and when I said teh local mechanic stated the condition was clearly pre-existing and that the code had been cleared, he stated that Trade Zone did not even own a code reader . . . a car dealer that deals in older, high mileage cars does not own a $100 tool to assess condition of the engine???? Please, let's be honest here! The truck also made a scraping noise from the minute it was unloaded and that turned out to be U-joints that were totally shot and had to be replaced - again, Jeff said that he had not heard it - but with no rear window and being able to hear it from 25 feet away, it was yet another example of dealing underhandedly with a customer. The final issue was that the truck was advertised to have included floor mats which were missing when it arrived and Jeff stated that they had forgotten to put them back in after the truck was detailed . . . and would send them to me . . . . whcih of course never happened. If you are looking at anything Trade Zone Auto Sales has on their lot, make sure you go in person, bring someone that knows cars and take it for a LONG test drive or you may find yourself spending more than yuo thought in a short period of time. read more

Went to Trade Zone to get a truck back from repairs for check engine light staying on and barn mechanic took several days to find the problem with antique equipment and Jim charged over $580 to fix it while it was only driven down the road! Doesn't listen to you when you speak, if you can get a word in edge wise, throws papers around on desk when frustrated, lied 4x in less than 5 minutes, tells you he needs to sell cars to feed family but don't give a rat's ass about the babies you are driving, gets defensive and cusses in front of my granddaughter and a poor man on the phone called about a tire and he blow him away with getting angry at him, just for a tire! His barn door mechanic which they call excellent mechanics never checked the vehicle thoroughly and put a gauge on it to stop check engine, didn't notice brakes were bad, oil leaking from steering pump, etc. DON"T ever never try to speak like a human to him because he not one! Wouldn't recommend him to the Salvation Army! Horrible customer service person to boot and i think he needs to either retire, go on a permanat vacation or get the crap knocked out of him! read more

If I could give this place a negative number I would. They sold me a vehicle illegally (structural damage), that has been nothing but problems since the moment I brought it home. STAY AWAY FROM TRADE ZONE. THEY ARE AWFUL, TAKE YOUR MONEY, AND DUMP YOU WITH A HEADACHE. read more

I purchased a car from TradeZone last month. The worst experience ever. I wouldn't take the time to write this if it wasn't, trust me. And i honestly never waste my time with writing reviews. This used car dealer sells cars that appear clean. They have clean interiors, good carfax reports and most of the time are only 1 or 2 owner cars. But the car I bought would not pass inspection. The frame was rusted and has holes in it. The steel brake lines underneath are rusted soo bad my mechanic said they will leak very soon because brake lines are under pressure. My mechanic said I shouldn't even drive this car until repairs are made. So it sits in my driveway since I drove it home from Tradezone. It wont pass state inspection for safety issues. Multiple safety issues. My mechanic said it looks like a flood vehicle. Like it sat in salt water for a while. Maybe hurricane sandy vehicles? And TradeZone just hides behind the waiver you sign before leaving the lot. This waiver is the worst. If you take the 2 hours to read it all, you will see that TradeZone is protected against pretty much anything you want to bring to them. Forget taking them to court, they are covered thanks to there disclaimer. I cant believe that is legal. To sell dangerous junk cars and have a signed waiver to protect you. You should not have any legal protection when putting unsuspecting hard working consumers at danger. Isnt there anyone to end these type of car dealers? They are dangerous and are putting hundreds of consumers in dangerous vehicle yearly. I guess this is why my father only buys brand new cars. He keeps them for 5 years or so, then buys another brand new car. Im starting to see the logic in that. read more