I was very pleased with Amber services this week, and she's a awesome person in general, very helpful. She will make sure you're satisfied before leaving out the store. Thank you Amber!! read more

This place is a pure waste of time if you plan on trying to sell your used merchandise for a few bucks, they offer you pennies on the dollar for high end merchandise then turn around and sell it for triple the price....I cant even fathom how they get away with this line of business...then you shop around in there store only to see pure junk...old merchandise priced sky high I brought in merchandise well over 1000 in total ...prices all checked out from eBay's last sold prices and they offered me 100.00 for all of my merchandise in total....with that said I will continue to sell my merchandise to a pawn shop and maybe some flea markets ..at least ill get a lot more than these people attempt to scam you out of .....well I've said my own so just fyi don't waste your driving time if you don't wanna get debunked my trade it store in rocky mount .....pure waste of time....plain and simple.. read more

I bought my second item from Trade it yesterday based on the success I had on the first item that I bought from them. About 1.5 years ago my daughter took me in there she told me I would like it because they had all kinds of things. I was looking for a Smart TV for my room. I bought a Sony 50" smart TV and have not had 1 single problem with the TV. Yesterday I bought a 32" Sharp Roku TV for under 125.00 it was brand new still in the box. Both times I have gone in there the customer service has been superior. I am not concerned about how fancy the store looks. I have been in very fancy stores, where both the price and the customer service are horrible. So yes I will definitely be going back to Trade It. read more

I went in Trade It to get my Son a game as a present. When I asked one of the Employees where I could find the Xbox games and she points and says "Over there on one of those Shelves" instead of trying to help Me find what I was looking for. After searching for almost 30 minutes thru all their Unorganized Mess, I found what I was looking for. I carry it to the counter and pay for it, and the employee takes the case after I pay for it and walks to the back room. He returns a couple min later and tells me thank you for shopping at Trade It and I left to go wrap it for my son. Well, my Sons face lit up when he opened his present to find the game that he had been wanting. He was so excited, he cut his xbox on and and goes to take the game out and Trade It sold me an EMPTY CASE... Thank You Trade It for ruining my sons special day, and Embarrassing Me in front of All my Peers. Because I gave my son a "Video Game CASE" for his Birthday... Rocky Mount NC Trade It is a JOKE. And another thing is I live 35 min away, So not only did they Let My Son Down on his Birthday, but also COST Me at least an Extra $20 in gas. I'm pretty Pissed with Trade It rite now... Gary S. read more

Store is well stocked, found a lot of items that I was shopping for. I would have given 5 stars but the xbox I bought had parental code. I didn't even know that you could do that. I would have preferred they had it removed prior to selling it. I will have to call xbox support and have it removed or return for a different one. The Staff is EXTREMELY friendly and very helpful with any questions. I will return to this store and shop again. Highly recommend if you need used items at fair prices. read more

They're are the worst store in rocky mount.The store is pure junk store. It's evident cleanliness is not their first priority, there first Priority is ripping off their customers for their items only to give them pennies on the dollar and reselling them for triple the cost. They should be ran out of town on a rail. The manager treat its customers in the buy shop like second-class citizens. I'll be glad when this business close or will get shut down.Don't forget to wear shoes in the store because it's so nasty you might get bit by something. read more