I have only used the for State Inspection stickers, and both times the mechanics were prompt and…read morevery nice...however, both times I found the front counter attendants rude...

Excellent service. I have been taking our three cars here for a number of years…read more Have had consistently excellent service.

They quickly completed my inspection. Prices are fair and the team is extremely knowledgeable and…read morefriendly. Would definitely recommend!

I would love to be writing a good review as the location of this shop is very convient for…read moremehowever I have only been disappointed. I called on 3 seperate occasions to see if they were able to complete an oil change and each time I was told yes and to bring the car. I took time out of my day leaving work to drop the car off and upon arrival as told they do not have time to do the oil change. Shame on my for not learning my lesson after the second attempt and continuing to waste my time .

Billy is the most honest and fair auto repair owner I've ever had the pleasure to work with. He…read morewas also my Dad's goto repair place and my Father was always very careful with who he selected on cars. Billy has always done a great job at a very reasonable rates he will always take the time to explain what needs to be done so you know your getting the best deal. Excellent repair shop that has always put me at ease and I highly recommend.

They did a really good job at an excellent price. Changing tires doing oil getting all the…read morepressures correctly. Very happy with them.

On a Friday morning on the way into Boston to work my back tire alarm came on my tire was very low…read moreI pulled into a gas station to put air in wasn't work. I made it to Sullivan tire in Woburn am Tony could not have been kinder or more helpful . Nails in my tire had to be replaced. He got my spare on so I could get to work barely late thanks to him and I went back the next morning to get new tire on. Highly recommend! Thanks Tony Thank you also Kyle

Came in for an oil and filter change shortly before putting the car away for winter storage. This…read morespring I took the car out and after a few weeks realized that the oil wasn't full. A week later the oil had dropped to half. Apparently most of it ended up on the garage floor and on the car. Sullivan used the wrong oil filter and it was leaking.

Such kind staff! Had my dog with us and they were so sweet to her and friendly! We'll make sure to…read morebring her back next time we need services or just gas!

Usually having my inspection fail sucks and takes forever to figure out but these guys did awesome…read moreand patched my car up quick and did it all fast as well and at a nice price. I will be coming back. Andrew, Leon, and John were excellent!

With a lot of recommendations from my friends at MassBMW, I finally bit the bug with trying out…read morethis team and came out with zero regrets. I dropped my lowered Infiniti G37 (not a German car) for an alignment and tire mount/balance and James did a great job not only asking what I wanted, but also following up and explaining the work when I picked up the car as well. I noticed that the center caps were mounted "Porsche" style, meaning the center caps were lined up with the valve stems. This is something that many shops never do, and is a sign of work done with pride and care. The difference is in the details and in this case, the differences really shine through. In fact, I'll be bringing in my mom's W221 tomorrow just because I really trust their work.

Recently had a repair done with Auto Engineering on my 2012 A6, they overcharged me on labor time…read morefor spark plugs so I left a 3 star review on Google. The owner, Rick, then invited me to share quotes showing how much less other shops charged for labor. I sent over the first one from a private shop for, and it was ignored because it was in NH. I sent over a second from an Audi dealer in MA, and it was once again rejected because even though the labor was cheaper, the overall cost was higher (due to pricier manufacturer parts, which was irrelevant to my point). I sent over a third quote for another private shop in North Chelmsford, which not only met Rick's criteria but even showed the exact, significantly fewer labor hours required to install spark plugs, with the cheaper cost associated with it; and then he stopped responding. After he stopped responding, Rick left a dismissive response on my review that evaded my complaint. I sent three quotes all showing you don't need 3 hours to replace spark plugs, the first two got denied due to exaggerated criteria that the owner did not communicate to me, and the third (first one to meet all his criteria) was flat out ignored. This place charges you for more labor than they actually need, and won't take accountability for it. If you don't believe me with all these other 5-star reviews, that's alright. I just suggest that when you bring your car, do yourself a favor and compare your quote from AE to a few other shops in the area. You will see plain as day that they charge you for extra hours generously. Honestly, I'm glad the owner sent me on a goose hunt for other quotes- they all reinforced how much I just got fleeced. I hope future customers will make the same comparisons and push back on AE's labor the way I should have to begin with.

I'm a big fan of Doyle Oil, Chris makes it as easy as it gets to get your oil changed! It takes…read moreabout 5 minutes to make an appointment through his website. He comes to your house (on weekends or weekdays!) and you just hand him the keys to your car. About 30 minutes later he is done and will hand you a checklist of the 18 point inspection. I remember on one of the checklists he gave me he specifically noted which tire was low on air! He even has a way to accept credit card payments through his smartphone, I believe it is called Square. It's awesome and super convenient. I think he will even come to your workplace if the office allows it too. You can tell he really cares about his customers, which can be hard to find these days.

I am SUPER excited to have discovered Chris Doyle and Doyle Oil. I needed brake pads and rotors…read morereplaced on my truck. Chris was literally 25% cheaper than anyone else, and he came to my house to do the work. Showed up on time, excellent service, incredibly convenient. I cannot believe I didn't find him sooner.

My son had a flat tire. We called Brian the manager at Sullivan Tire in Bedford. He said that he…read morehas the tire in stock and can get us in right away. Unbelievable service. We have been taking our 4 cars here for years and never have been disappointed.

Several months ago, I went to Sullivan Tire to see if they would repair my slow leak in one tire…read more They looked at it and distinctly said it would not be repairable. They couldn't care less. They just wanted to sell a tire. Just last week suffered blow out tire. The assistant manager would sell the tire but he wouldn't reinstall the " donut". So I was forced to find another shop to help me out to reinstall the previously purchased tire from repair shop. Great service guys. I hope that Sullivan Tire receives this review and rectify this action! Or in action, I should say!