I have only used the for State Inspection stickers, and both times the mechanics were prompt and…read morevery nice...however, both times I found the front counter attendants rude...

Excellent service. I have been taking our three cars here for a number of years…read more Have had consistently excellent service.

Brought my car in for a diagnosis and they were able to help me continue my search in resolving my…read morecars issues at a very discounted rate. I'll definitely will be going back here if I have future problems and have had an easy & efficient time getting my oil changes done at this location.

Recently had a repair done with Auto Engineering on my 2012 A6, they overcharged me on labor time…read morefor spark plugs so I left a 3 star review on Google. The owner, Rick, then invited me to share quotes showing how much less other shops charged for labor. I sent over the first one from a private shop for, and it was ignored because it was in NH. I sent over a second from an Audi dealer in MA, and it was once again rejected because even though the labor was cheaper, the overall cost was higher (due to pricier manufacturer parts, which was irrelevant to my point). I sent over a third quote for another private shop in North Chelmsford, which not only met Rick's criteria but even showed the exact, significantly fewer labor hours required to install spark plugs, with the cheaper cost associated with it; and then he stopped responding. After he stopped responding, Rick left a dismissive response on my review that evaded my complaint. I sent three quotes all showing you don't need 3 hours to replace spark plugs, the first two got denied due to exaggerated criteria that the owner did not communicate to me, and the third (first one to meet all his criteria) was flat out ignored. This place charges you for more labor than they actually need, and won't take accountability for it. If you don't believe me with all these other 5-star reviews, that's alright. I just suggest that when you bring your car, do yourself a favor and compare your quote from AE to a few other shops in the area. You will see plain as day that they charge you for extra hours generously. Honestly, I'm glad the owner sent me on a goose hunt for other quotes- they all reinforced how much I just got fleeced. I hope future customers will make the same comparisons and push back on AE's labor the way I should have to begin with.

They quickly completed my inspection. Prices are fair and the team is extremely knowledgeable and…read morefriendly. Would definitely recommend!

My car did not pass inspection because of a strange issue with the socket of a blinker light…read more George went out of his way to locate the proper part. When he tried to obtain it from the dealer, the dealer was trying to charge for the replacement of the whole headlight, which would have been probably a few hundred dollars. George insisted on just replacing the part that was necessary to replace, which he was able to find after extensive research at an auto parts store. He was incredibly helpful, and I echo the other good reviews of his service.

Can't speak highly enough about my recent experience. Made an appointment to have my brakes looked…read moreat - they were making some noises that didn't sound right. Due to my misunderstanding, I didn't realize that I was expected to leave my car and hadn't arranged for a ride home. They were able to squeeze me in with a minimal wait, assured me that the brakes were in perfectly fine condition, and gave me some advice on good habits to follow with regenerative braking. I will absolutely be returning when I need service of any kind they offer.

I had a great experience with Accurate Brake & Alignment in Lexington. I brought my minivan in to…read morecheck the battery and alternator, and they did a very thorough job troubleshooting the issue. I spoke with the owner, Rob, who was honest, knowledgeable, and patient in explaining what was going on. I really appreciated that they took the time to diagnose the problem carefully instead of rushing to unnecessary repairs. The service was reasonable, professional, and trustworthy. I will definitely use them again.

I have brought two cars to Hometown Garage over the years. Their courtesy, timeliness and overall…read moreservice has always been excellent.

Crazy... waited for about 20 min just to ask a question. Guy inside playing on his phone, not…read morereally paying attention; He came back out towards where I was, didn't even acknowledge I was there; Person in the garage saw me and rolled his eyes... I was also in full uniform, so, I would say they probably don't like or are NOT military friendly. I just wanted a state inspection.

Used this shop to replace brakes, oil changes, and strut/shock replacement. Good work and decent…read moreprice

I have been going to Peter's for about 24 years and have never been disappointed. Peter and his son…read moreNick are hard working and supremely honest. Everything they repair and routine LOFs have been impeccably executed and always in a timely and courteous manner. They are the absolute best of the best. I adore them and so does my husband.

Such kind staff! Had my dog with us and they were so sweet to her and friendly! We'll make sure to…read morebring her back next time we need services or just gas!

Usually having my inspection fail sucks and takes forever to figure out but these guys did awesome…read moreand patched my car up quick and did it all fast as well and at a nice price. I will be coming back. Andrew, Leon, and John were excellent!

What made my experience great today is the level of service that starts at the front desk and goes…read moreall the way to how my car is serviced. I trust Sullivan's and the people who work at the Bedford store. They go beyond being pleasant and providing great customer service. I feel there's a level of trust and an appreciation for my business. I feel I'm getting my money's worth and in today's economy, every penny counts.

Everything was very easy. I selected my tires and booked the appointment online, I had…read moreconfirmation and a follow-up email that same day. The whole service was finished inside of three hours, and everyone was friendly and explained the service clearly, both when I dropped the car off and when I picked it up. I have been getting my tires at Sullivan for years now, and I'm sure I will continue to do so!

I've had 2 of my personal cars along with my work van done by Corey and his team and they always do…read morea great job at a fair price

He is AMAZING. I had a flat tire in the middle of the winter while I was staying at a hotel on a…read moreChristmas Eve/Day. He came out to the hotel parking lot, and change out the tire for me and made my day so much easier!! Great communication and super friendly and helpful. I 100 percent recommend his service!!!

Billy is the most honest and fair auto repair owner I've ever had the pleasure to work with. He…read morewas also my Dad's goto repair place and my Father was always very careful with who he selected on cars. Billy has always done a great job at a very reasonable rates he will always take the time to explain what needs to be done so you know your getting the best deal. Excellent repair shop that has always put me at ease and I highly recommend.

They did a really good job at an excellent price. Changing tires doing oil getting all the…read morepressures correctly. Very happy with them.