The best groomer in Springfield!!! Leslie has a great…read morerepoire with the dogs and they look fantastic when she is finished She has groomed my dogs for many many years!!!

They are always wonderful, true professionals. Reasonably priced also. Love how they groom both of…read moremy dogs.

WOW!!! We've been trying to find a consistent groomer for our Saint Bernard for a couple years. Her…read morecoat became unmanageable and we are not trained or educated on pet grooming, and us just brushing & washing it was not enough. Our Saint Bernard came home looking like a different dog I know she must feel soooo much better with all the loose fur and mats out, and Bark Side didn't shame us or make me feel awful about how bad her coat was (which I greatly appreciated because I already beat myself up over it tenfold). I cannot recommend them enough and hope to take our Saint Bernard back for regular visits to keep her feeling and looking great!!!

I brought my cat there after my vet referred me due to being closed on a Holiday weekend. The…read morefacility was immaculate. The staff treated me well. They gave my baby love and treated him well. I fully intend to return with my other pets.

Do not use this clinic it should be called No Star, but the review would not let me post unless I…read moreput at least one. They misdiagnosed my dog, read an important test result wrong to me which changed the entire course of my dogs life, seemingly redacted notes from that incident, and he suffered for two years as a result. And still haven't reached out to me even knowing what is going on. There are far better vets in Springfield IL if you have an emergency go to Animal Emergency Clinic.

WOW - I am so pleased with my experience here! I moved here recently and was looking for a new…read moregroomer for my Yorkie. It's always a bit stressful looking for a new place, so I was happy to find Pet-A-Groom. My Yorkie has been groomed by Pat twice and she has never looked better. I can't recommend them enough!

I've taken my dogs to Cindy for years. They always looked professionally done. We just got a Poodle…read morefrom a Puppy Mill. She's 7 years old and her feet had never touched grass. She's had to make some big adjustments. I was afraid I'd have to tranquilize her to get her hair clipped. Cindy groomed her with few problems. She is the best with dogs.

Absolutely amazing amazing amazing! Not a better team that I…read morewould trust my dogs with. We called to get an appointment on Friday September 6th, it was about 7:30am when they opened and I was desperate to get an appointment as soon as possible for my old dog who we had found some issues with. They were able to get us in at 8am that same morning and were just as concerned as I was about the issues with my dog. GREEN FLAG RIGHT AWAY! They were incredibly friendly and knowledgeable. They walked me through the entire process and the vet surgeon scheduled us for surgery the following Monday, which she's usually not working on Mondays, but she came in on her day off to do surgery on my baby and to take great care of her! That was phenomenal and above and beyond service that I've ever received in the years that I have taken my dogs to vets. We just moved back to this area from Las Vegas and we are just very thankful we found our forever place for our dogs! Thank you guys!!!

They were amazing they got Rowdy in quick saw how bad his teeth were and helped me get his surgery…read morethat I've been trying to get done for a year at another vet. They called to check on him today and when I told him I was having a problem getting him to take his medicine they had me come in and worked with me on getting his medicine in him. They are just really wonderful they took the time to explain and answer every question I had.

I have been taking my dogs to AMC for decades. I have a thing for difficult dogs and they have…read morealways treated them with respect. When I noticed discharge coming from my dog's eye, they were able to get us in the same day on a Friday afternoon!! The techs took their time making friends with a feral dog I adopted and allowed us to do multiple "happy visits" prior to his actual vaccines. They are always kind and patient. We appreciate them!!

We came to this vet having been let down and soaked for 1000's by several others in Decatur and…read moreeven the UofI hospital. Five Star Vet finally gave us the logical and straightforward attention we needed and got our doberman the simple medication he needed to help with his condition and save his life. 10/10 would recommend this vet!!

My husband was able to call the same day and get an urgent appt in with Dr. Saner-Reeder who sees…read moreexotic animals like chinchillas. He found the staff there amazingly kind. A week after, they sent a nice sympathy card. It even had a chinchilla stamp on it (we had brought our chinchilla in for care.) They are very sweet.

We had an emergency a week ago - our perfectly healthy 5 year boxer collapsed in our yard, not…read morebreathing at 5:15pm. We initially were going to take her to the er, but that was a 20 minute drive and we knew she wouldn't make it. We called this vet, only minutes from our house, in a panic. They met us at the door and rushed her straight back. Unfortunately, we lost her. The staff stayed late and gave us as much time as we needed with her. They were very kind, compassionate, and empathetic. We can't thank them enough. We appreciate everything they did for us.