The staff at woburn Toyota is very professional especially the salesman That sold me my toyota se…read morevery professional describing to me all the details regariding the vehicle and regarding the Toyota financial company I give Woburn Toyota and employs a thumbs up

Andres sales is very grate and helpful. Recommend Andrea for sales! Woburn Toyota location! great…read morecommunication as well from andres part

I try to live with my mistake that I got for over 20,000.00 at Enterprise Car Sales in Woburn MA…read more It just over a year since I bought this Vehicle. Everytime it snows the Trunk and back seat is filled with snow. I have to pay $500.00. per month for this vehicle. I am very hurt because I took it back to the company within 7 days and they would not take it back. I am not sure of the Rep's name I think it's Abdul and the Manager Drew refuses to take the car back. It failed the Emission stay away from them as far as you can. It is Winter now and everytime it snows I am very upset.

Damien at Enterprise Car Sales is phenomenal…read more My fiancé and I had spent the day driving around to different dealerships testing a number of used cars, and were both just re-remembering how painful the car buying process is: you always feel like you're getting ripped off, or that the people you're talking to aren't 100% trustworthy/on your side, that they're there to persuade you to buy something more expensive, the whole thing. And then we made it to Enterprise, and Damien was the complete opposite. He remembered important details from our initial call (like our price range, my "dream" car, the fact that I was a fitness instructor haha all of it). He had those cars literally already ready to go for us. He wasn't pushy *at all,* which made us want to work with him. And then above all, he was just SUCH a nice guy. So genuine, so helpful, and a lot of fun to work with. We ended up coming away with a car we LOVE (2019 Nissan Rogue with 34k miles!) at a good deal with good financing. Only one things I'd say could make the experience better (neither of which has anything to do with Damien, who is amazing, but is just a heads up): The technology to get a quote on financing and walk through details for the car is just... painfully slow. Plan to budget well over an hour to get through it (we hit this snag both when getting a quote, and then again when actually coming back to buy the car) Otherwise, highly recommend Enterprise, but specifically recommend working with Damien!

Great honest on repairs diagnosis and charges,been going with my 3 cars for over 10 yearsread more

George is honest, trustworthy, and no-nonsense, tells you the problem, how much it's going to cost,…read morehow long it will last and will advise you whether you or not to invest a lot of money in the repair. I have been bringing my cars to George for over ten years, everything from small maintenance to major repairs, his integrity and work is outstanding. Just recently George advised me to take my daughter's 10 yr. old XI to the Medford Dealer to look at the rear camera problem for a software issue. It needed a new battery anyway, so I reluctantly did. A few hours later service center is sending me videos of oil leaks, starter wires, undercar shield (which I knew about) $500 for battery I was expecting, if I wanted to repair these other issues would be $3500.00 I said no. I go to pick up car drive a few feet out of lot and the turn signals were going crazy, error messages, I just turned around, you did something, or missed something, the service rep wanted me to get back in line for another service call!! Wonder what they would have "found" then!!! WTF!!! I could not drive back to Georges quick enough (lol) His mechanic and son were there that day, told them what happened, within a day George says the oil leak was not there, the blinkers were broke, anyway he fixed everything, put undercar shield, and found a grill piece to complete the look for about $400. This just happened a few weeks ago, it's rare, but George is and has always been this way.

Worked with Steve. Purchased a new Colorado…read more Had tried to buy at another dealership but found the sales staff not very helpful. Terrific experience with Steve. Patient while I looked and test drove. Helpful and very good at explaining all of the things a new car can do. Other folks at Lannan have been good to work with. Am highly recommending this dealership. And Steve.

Do not buy the used car warranty, complete waste of money. I spent 3700,00 for the Platinum…read morewarranty only to be denied my claim for a front axle and differential claim. I only had the vehicle for 8 months with a three-year warranty. Unbelievable

On the good side, estimates are fair and close to what other shops charge…read more I can't speak about the work because I went in for an estimate 3 weeks ago and never heard from them again. Another shop gave me an estimate and appointment on the same day.

I drove in for an estimate on a bumper repair/replacement. "Sal" examined the vehicle, promised an…read moreestimate but warned they could not handle it till "after the holidays." Never heard from them again. Very very disappointed, after seeing great reviews

I worked with Bash when I went to here to get my new car. He made the whole process very easy and…read morewas very kind as well. I can also say the financing people were on my side, and certainly made things better. It may be a small family owned place, but at least they have some humanity about them. And they gave me a very good deal on my used car, which I traded in.

Helped my sister buy her latest ride here. They were very helpful in explaining things for any…read morequestions we had. Reasonable to work with on cost of extended warranty items. The car was reasonably priced and I expect my sister will be driving it for at least the next 10-15 years. This was a strange one for me as my sister did all the talking, I just looked over the paperwork via photos/texts/phone calls and helped her ask questions. I do not know her salesperson, but can find out if needed. Why not 5 stars? I think they might have done a bit more in coming off the top price, even though she still got a good deal. It wasn't "great" but a solid 4 out of 5.

The car buying process was extremely stressful and overwhelming for me, so much so that at one…read morepoint I gave up entirely. I found myself googling "can you hire someone to buy a car for you?" And that's how I found Scott! He made the process positive, exciting, and absolutely stress free. I cannot imagine buying a car any other way. I was very overwhelmed by all of the car options and had no idea what I wanted. After a brief phone call, Scott was able to narrow down 2-3 cars that would be perfect for my needs. I literally did not have to leave my house one single time. As a nurse who works long hours, and primarily overnights, this was so helpful for me. Scott was very flexible with my schedule. The best part is that he is one of the nicest people, and you can immediately sense his passion for cars and for genuinely wanting to help people and make the car buying process as pleasant as possible. The price for Scott's services is extremely reasonable considering everything that he does for you. He will also make sure to get a very fair price for your car. I have told literally everybody I know about Scott's services, and will continue to recommend him for anybody buying a car. Thank you Scott!!!

This is a long overdue review of Scott. My wife and I have used Scott twice to replace her cars,…read moreand both times he delivered and surpassed our expectations. We were introduced to Scott by a colleague of mine who also used him and was happy with him. And we remain grateful for that introduction. Looking back, I can see that we continued using Scott for 4 primary reasons: 1- We trust him 2- We value his expertise 3- We enjoy working with him 4- We don't have time to handle getting new cars ourselves. We first used Scott in 2021. After reviewing what my wife wanted in her X5, he rightly advised that we go with a custom build. Scott handled everything from the negotiation of the deal to placing the order to finalizing the documents which we simply DocuSigned before the car was delivered to our home. Throughout the process, Scott tracked the progress of the car build and kept us updated, and my wife was extremely happy with the car she ended up with. Despite the car being a custom build, Scott was able to get it at 9K below MSRP at a time when car prices were already starting to get somewhat crazy. Scott's involvement didn't stop with the car delivery. The car had some tree sap on one of the mirrors, and he ensured the dealer took care of that as well. The second time we used Scott was toward the end of 2023. The last few months of 2023 were trying for us as a family with the loss of my father, then a close uncle, then our dog, and then my wife's stepfather. Those losses combined with our jobs made it difficult for us to work with Scott with much lead time. We ended up asking him to find my wife a 2024 X5 matching a specific build and he literally had days right before Christmas to do it. And he DID it. This time, the new car was again 8-9K below MSRP. And Scott again took care of handling everything from finding the car which he did in a weekend, to negotiating the deal, to finalizing the documents for us to DocuSign, and finally ensuring the car was delivered again to our home. With everything we had going on in our lives and our jobs, I can say without the shadow of a doubt that if it weren't for Scott, my wife would not have been able to get a new car by end of 2023. We highly recommend Scott, much like he was highly recommended to us. And we are grateful for his good nature and calm dealing with our constraints in 2023 because we know that couldn't have been easy for him. In a world where everything is inflated, Scott is one of the few exceptions where the value you receive far outweighs the fee you pay.

Prompt efficient service. Knowledgeable personnel. Comfortable lounge and FREE coffeeread more

after being a loyal customer for 8 years I will never set foot here again…read more the staff are rude, uncaring, and unprofessional

AWESOME CUSTOMER SUPPORT!…read more My van radio died, so I bought a used replacement on eBay for $50. I was careful to buy the EXACT same model. My mechanic told me I couldn't replace it myself because it had to be "reprogrammed," and suggested I call a dealership. I called Grava Chrysler. They told me it would cost around $160. I made numerous appointments to have the work done, and every time I showed up there was a problem--they had no record of the appointment, I needed the VIN number of the original vehicle, the guy who did that work was out that day, they don't do that kind of work, etc. It was like a comedy sketch of what deliberately bad, abusive customer relations look like. Only it wasn't funny. After numerous phone calls and 3 (dis)appointments with Grava, I gave up on them and called Lawless. Within 5 minutes, the guy at the service desk asked me for the serial number off the replacement radio, gave me a code over the phone. In another 5 minutes I had the radio "reprogrammed" and working. No $160 fee, no run-around, no incompetence and scheming to bilk a trusting customer. Just old-school helpful advice. If I ever need future work on my Dodge Caravan, these guys get my business. Grava will get nothing but bad reviews for as long as I drive Dodge Caravans (and I've owned 5 of them).

really disappointing working with the sales team at lawless. the communication within the group is…read morea debacle. I would not recommend this dealership. you can buy a jeep anywhere - try Quirk they are transparent and work as a team to find a deal that works -