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    Tracy Scheller, MD

    5.0 (2 reviews)
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    10 years ago

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    12 years ago

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    Englewood Women's Health - Sharon Jacobson, PA

    Englewood Women's Health

    (15 reviews)

    Run! This was my first appointment with Axia Women's Health for an gyn annual. Auxiliary people…read more(front desk admin and med assistants) are good but Dr Stacy M is one of the most unpleasant people I have ever met. Arrogant, rude, with a complete lack of basic medical bedside manner or even basic people's skills. She spends more time talking about herself than actually listening. And to top it all, after I had discussed with the office manager how unpleasant the doctor and the appointment had been, and that I was never coming back to that practice, she approaches me while I am checking out to try to upsell me their "remote nutritional counseling" service! Healthcare as a for-profit business at its best.

    Worst experience with Dr. Stacy Matinucci worst bedside manner, abrupt, dismissive, little to no…read morecompassion in my experience. Went in for libido issues attributed to menopause, I briefly shared I've been going thru some family issues none i CAN'T handle and she dismissed me and said I should see a psychiatrist? Lady I came to you for estrogen /libido questions not a therapy suggestion. When I told her my boyfriend is 40 and I"m 55 she was like "oh you'll never be able to keep up with him"! FIRST OFF I'M CUBAN/LATINA HOT AND SPICY ANNND its actually THE OTHER WAY AROUND. I wanted to go in on her, but I would've made her boring little ass cry. She railroads your conversation throughout, and her exam was the fastest and worst ever. Save yourself the time and find a doctor who relates to you and has a softer bedside manner.

    Bergen County Gynecology - Dr. Jennifer Cho

    Bergen County Gynecology

    (15 reviews)

    WHEN YOU DECIDE TO LEAVE, THEY WILL HOLD YOUR RECORDS HOSTAGE AND THREATEN TO CALL POLICE! HAD TO…read moreCONTACT STATE DEPT. I am completely done with this place! I encourage anybody who values the security of their health records and mental sanity to look elsewhere. The "office manager" Michelle, is Rude, Unprofessional and hostile. She flat out disregards calls, messages and REQUESTS; if you are waiting for a callback, keep waiting, especially if she knows what you are calling about. I have had my Medical Record held HOSTAGE by this practice for over 1 MONTH AND 6 DAYS (and still waiting). I even left multiple messages FOR THE DOCTOR to call me, and they have been disregarded by the doctor, not forwarded to her or never written down. I should have know this place was going to turn into a disaster when the very first office manager suddenly stopped working there, and the patients became fewer and less of a certain demographic. I could only think Michelle be it the reason. I have been lied to about billing, they have thrown in pregnancy tests on my bill, when I never requested one. They do not promptly follow up on lab results, I have waited over 2 WEEKS for what came after 5 days. The doctor merely apologizes for something that required immediate attention, UNACCEPTABLE. I've been lied to by MICHELLE that these falsely billed tests were required for some exams to be performed. I have my medical insurance handling this matter. Dr. Cho's office staff are incompetent, uncertified and unlicensed. You ask them a question about ANYTHING and they tell you they don't know; "I don't know where your records are, I don't know about billing, I don't know when the labs will be in. I don't know where Michelle is, I don't where the doctor is. I just take the calls." WHY ON EARTH would anybody want a bunch of know nothings working for their medical practice. There is a lack of Professionalism, Rapport and Medical Training. Michelle is responsible for patient records, which is a scare fest in itself. Bergen Gynecology really should have a nurse handling medical records or outsource with an agency who manages these. A nurse is knowledgable and competent to answer medical questions, period. I myself had a very open and candid conversation with Dr. Cho at my last appointment, exclaiming to her that her office manager is not someone I care to work with; she is rude and curt on the phone with patients, she is a poor representation of how one in her position should conduct herself and to the reputation of the practice. Hopefully Dr. Cho will realize the disillusionment. But she better Wake Up or her practice will not see longevity. It is not with regret that I am taking my business elsewhere and so should you.

    No reflection on the doctor or her skills but on the staff that works within the office. (because I…read morenever even got to meet the doctor!!!) I had tried to book an appointment twice before. The first time my appointment got canceled and I figured it was my fault or something that went wrong through ZocDoc. The second time I made the appointment and called to confirm it immediately to make sure that it wouldn't be canceled again. Fast forward about a month and the appointment once again gets canceled, this time only a day before I'm supposed to go in so I call immediately. I explain the situation and the woman on the phone is absolutely no help, completely unapologetic, and claims that whoever booked my appointment made a mistake even though I had called to make sure it could be booked. She claims that they had attempted to call me early to try and tell me the appointment was canceled but I go no calls and only found out literally the day before. Wouldn't have been too big of an issue except that I am a college student and am barely home so this was the one day I had free and wouldn't be able to schedule another appointment for two whole months. The women I spoke to offered no explanation and didn't even apologize for this, completely horrible service and was clearly annoyed at me even though I had done nothing to cause this to happen.

    Tracy Scheller, MD - obgyn - Updated May 2026

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