My family had a horrible experience with Tracy Arnett & her team. After we sold our parent's house, we went back to the property to pick up a few pieces of furniture and antique lighting fixtures that were still at the house. We had always intended to take the antique lighting with us since it had sentimental value. When we arrived, the house had been stripped of half of the lighting - electrical wires were tapped off and hanging out of the walls. The new owner had not taken possession of the house yet and we verified that the new owner had not taken these items. Other random antique items were also missing.
I called Tracy's office in shock that someone would pillage the house while we were out of town. I called and emailed her several times and her Assistant was rude to us, telling us she didn't remember there even being lights in the house? I sent her photos of the missing items, but Tracy still did not return my calls or even admit items were missing.
We never got a response from her so finally I had my lawyer deduct $2000 off of her commission fee. Tracy did not dispute the $2000 deduction, and she never called, apologized, or acknowledged this shocking incident.
I was flabbergasted by her audacity and unprofessional conduct. read more