I ordered cat products online about a week ago. I did not receive my 20% off for the cat products…read moreas they advertised. They kept sending me a generic, automatic reply about it being sent to their "internal team" to review. I provided the information they asked for, plus extra. I check every day. I am still getting generic responses and this matter has yet to be resolved. They could clearly see what I paid and did not get a discount. *** I have been communicating with PetCo on Facebook. I'm going to the business tomorrow in hopes of a resolution***

Called store at 6:15 and was told they closed at 7 so I rushed to get there. Got there at 6:53 and…read morethey had already locked the doors! So if you're closing at 7 then close at 7! I drove 20 miles to get there and they didn't care about the fact they locked earlier than what they told their customer!

Hands down the best customer service I have ever dealt with, in the reefing hobby & outside as…read morewell. They have absolutely earned all of my future business for my reefing needs. I had some issues with the freight company shipping my tank/stand I ordered & even though it was all the shipping company's fault/problems they went out of their way to investigate & help me resolve the issues. Both Ryan & Scott are amazing and go above and beyond, I have called with a question about one thing and then end up picking their brains on their opinions & recs on tank equipment for my build, Aqua scaping tips and anything else I think of. 1000% recommend

As an out of state customer, Ryan spent almost 20-30 minutes on the phone with me explaining…read moredetails regarding the Ultra Reef Protein Skimmer I was thinking of purchasing. He took the time to going over the different sizes and how to choose an appropriately sized unit, how it would fit into my sump, how to dial it in once I got it, and many other specifications and nuances about the skimmer. I truly appreciate the great customer service I received and look forward to purchasing more products from him in the future. It is a rarity these days to get someone on the phone right away who will answer your questions and help you without transferring you to another person, putting you on hold, or having you submit a ticket and I really appreciate this. His knowledge on the skimmer was quite extensive as well. Thanks Ryan!

SUPER AWESOME STORE! Huge aquarium store in Columbia and worth the trip from the CSRA every time…read more The folks at Fishy Business love what they do and their store is beautiful. They have expertise in both saltwater and freshwater and are extremely knowledgeable. Additionally, they build custom aquariums! We just picked ours up last weekend and couldn't be more thrilled and excited. Francois helped us and I highly recommend you let him chat with you to soak up all his knowledge! If you have a question about anything aquaculture, he will have an answer or find it for you. What I really appreciate is that he didn't waste our time trying to upsell or shove the most expensive products - he would list out the pros and cons and give a range of options. Ultimately, he expertly guided us through the custom aquarium process. Love this store!

My husband and I bought two large tanks, custom cabinets and under tank filters from Fishy Business…read moreand loved them for years. After my husband passed I could not handle caring for both. They came and got everything promising to re-home the fish to good homes. I am very fortunate their years of help and support.

I had driven from the Conway / Myrtle Beach area after having a conversation about available birds…read more When I got there it turned out I was given some misinformation over the phone. They could have left the situation as is, but instead the staff contacted the owner and they made it right. There are not many businesses that will do that anymore, and for that reason alone I would have given them five stars. Additionally, the staff was very knowledgeable about the birds they were selling, the store was clean and organized, and prices were very reasonable. Thanks for a great experience.

I went to pet lovers today to get some crickets for my bearded dragon. the man on shift was…read moreextremely helpful and kind. I cannot say so much about the lady. she seemed to be the one in charge, but she did not greet us nor ask us if we needed any assistance. all while playing on her cell phone while sitting behind the counter. My fiance went to pick a rabbit up ( we own three and WERE considering adopting from there) and the rabbits nails were so long they cut him and got stuck into his shirt. we politely informed the lady at the front desk that the nails should be trimmed as it can cause health issues later in life. She very rudely let us know that they don't do that there and that there isn't anyone certified to do that. That statement didn't make any sense to us considering we do all of our pet maintenance ourselves. to which she replied she doesn't even cut her own animals nails. I will say thank you to the other person on shift for picking out the few large crickets they had left, but I'm ashamed of the way this establishment allows their employees to treat customers. We have 10 pets and could potentially be regular customers, but this store has lost my business completely. will not shop at another pet lovers any time soon. I would suggest "certifying" some people to trim nails.

I have been going to this place since I moved here 9 years ago. It is a part of the community and…read morethe owner John is friendly and very knowledgeable. In 9 years I've never thrown a question at him that he couldn't answer. If you like exotic pets then check this place out. He gets the big Tegus and Monitor lizards that you don't see at the chain stores. He also carries a wide assortment of snakes and snake morphs. Many times I've gone to the local reptile expo only to look around and think "Reptile City has better snakes". Especially these last two years, his ball python morphs have been phenomenal. They also carry live feeder rodents in a variety of sizes. If you have a picky snake that won't eat frozen thawed then you need to go here. His prices on rodents are half of what I was paying at a local chain store near me. It's located in the Baryard Flea Market so you can look/shop around at other vendors and grab a bite to eat while you're there. I usually take my daughter with me on a Saturday and make a day of it. Great place.

From the owner: We specialize in exotic pets, reptiles, amphibians, tarantulas, scorpions, some mammals seasonally,…read moreand puppies. If you are looking for top quality at affordable prices come on and check us out.

I had a feral cat that had some facial concerns and, of course, needed to be 'fixed'. They got us…read morein quickly and did a superb job at a very reasonable fee. They love helping the kitties and we appreciate it!

The staff were so rude while I was surrendering two kittens. I'm not sure why, but the experience…read morewas awful and one that I would not recommend to anyone.

I was turned away after driving an hour. I don't see anywhere on the website that they only serve…read moreSumter county. I was told if I leave my cats with them I will have to pay for the cats to be euthanized. I called earlier in the week to confirm they had space and I was told yes but when I showed up, I was turned away. Not sure if it had to do with the head scarf I'm wearing, but I felt very dismissed with the first lady, I spoke to as if by being there, I was bothering her

Dropped my 18 year old dog to be put down and cremated 10 days ago. Stopped in to find out where he…read morewas and they told me that there machine was broken, no one called us to tell us this so our sweet boy was in a cooler the whole time. Totally unacceptable that no one called us to say their machine was broken, these people don't care about our pets. Took my dog to Bullock Funeral Home so he can have a proper cremation. Stay away from this place

60 dollar delivery fee for 40 dollars worth of garden supplies 6 blocks from the store is…read moreridiculous. makes no sense to be TSC member!!

Very nice, well organized. They had some of their live chics in stock tanks! My phone battery ran…read moreout so I have no pictures, but seemed like a fairly new store. This store seems to have a flipped floor plan, so everything is on the opposite side from most tractor supplies we visit. They had plexiglas up by the registers.. some but not all staff had masks. They had what we went for... DEF for our truck and some of our dogs favorite Diamond Naturals food. It was fairly busy. Checkout was quick.

Tractor Supply has everything for all your outdoor needs. They carry such a wide variety of items…read more-- lawnmowers, trailers, plants, outdoor decor, cook books, tires, pet food, tools, even baby chickens. The list goes on and on. The shelves are fully stocked and organized. The associate who assisted my parents was very friendly and knowledgeable. He was patient and answered all their questions.

Wadesboro NC has the best customer service I have had in a long time! I needed assistance…read moreordering fence wire with our tax exempt status. They were patient and determined that our account Wes given tax exempt. They even made sure I was able to get a shipping discount to their store, and the sale price for all of my heire